SK:N - Middlesbrough Recenzje 152

Wynik TrustScore: 4 na 5

4,2

Marton Road, TS4 3BW Middlesbrough, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I strongly recommend the SK:N clinic in Middlesborough. Over the past five years, I've undergone laser hair treatments and I'm extremely satisfied with the results—there's very little hair left, and I... Zobacz więcej

Oceniono na 5 z 5

I visited the skin clinic at James Cook university hospital. Fir my consultation and minor procedure The consultation was excellent, very informative and relaxed. The doctor put me at ease which hel... Zobacz więcej

Oceniono na 5 z 5

I had my session with Chelsea, she is very professional, her 10 years of experience shines through. She made me feel at ease, comfortable, and was very thorough with my laser hair removal session. L... Zobacz więcej

Oceniono na 5 z 5

I was a little nervous-I thought it might be painful However I could not have been more wrong. My skin was covered in numbing cream and it was given plenty of time to be effective -so that the treatm... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon kosmetyczny
  2. Sklep z kosmetykami
  3. Szpital prywatny

Napisane przez firmę

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Dane kontaktowe

  • Marton Road, TS4 3BW, Middlesbrough, England, Zjednoczone Królestwo

  • 0333 014 1666

4,2

Dobra

Wynik TrustScore: 4 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 81% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Oceniono na 1 z 5

Beware! Taken money and not open

Beware! Taken my money £1500 and not provided the service. The Midflesbrough clinic has closed and they pretended it was open, they booked me in for 2 diff appointments to arrive and its not open. They keep saying it will open again but it has been 3 months. No one calls, I have raised a formal complaint and still no response. Be wary, legal action is my next step.

10 grudnia 2025
Opinia niezależna
Logo SK:N - Middlesbrough

Odpowiedź od SK:N - Middlesbrough

We are disappointed to learn of your experience, which is not one shared by the vast majority of our clients. I understand you are currently in communication with our Customer Services team. However; if you would like to add any additional information please contact us on 0333 014 1666. Alternatively, you can provide us with more information via email by sending it to clinicalservices@sknclinics.co.uk.

Oceniono na 5 z 5

I strongly recommend the SK:N clinic in…

I strongly recommend the SK:N clinic in Middlesborough. Over the past five years, I've undergone laser hair treatments and I'm extremely satisfied with the results—there's very little hair left, and I only need to go in for occasional touch-ups. I always feel welcomed and comfortable during my sessions. My husband has also become a client, and his results are outstanding.

16 października 2025
Opinia niezależna
Oceniono na 5 z 5

Laser hair

Been going to the Middlesborough clinic for years for laser. The girls there are so friendly and make the experience seem less. Most importantly my hairs have become less and less over the years and I’m just on maintenance now.

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

I had my session with Chelsea

I had my session with Chelsea, she is very professional, her 10 years of experience shines through.
She made me feel at ease, comfortable, and was very thorough with my laser hair removal session.
Looking forward to seeing her for my next session! Lovely lady😊

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

skin clinic at James Cook…

I visited the skin clinic at James Cook university hospital. Fir my consultation and minor procedure
The consultation was excellent, very informative and relaxed. The doctor put me at ease which helped me decide to go ahead with my procedure. I was very nervous before and during the procedure, having said this the doctor and nurse helped me stay calm and talked me through it. Which was about 1/2hr in total. If you have any doubts I would thoroughly recommend the skin clinic

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

Katie at Middlesbrough

Katie is absolutely fab, she always makes me feel super comfortable and is very friendly. Having evening appointments has made the whole process stress free and I am seeing impressive results after only 4 sessions.

11 września 2025
Opinia niezależna
Oceniono na 5 z 5

Game Changing

I had a brief, but highly informative and game changing consultation at sk:n.
I was able to get a diagnosis for a really troublesome skin condition and a treatment plan which so far is working really well. The staff were all very friendly and helpful. I am so pleased I decided to go there.

28 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

From the moment I walked into the…

From the moment I walked into the clinic I knew it would be a positive experience. The staff were pleasant, welcoming and efficient. My treatment was conducted in a friendly and professional manner and totally successful. I would highly recommend this service.

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Dermatologist

The Middlesbrough skin clinic was amazing for my daughter.
After only one visit seeing her consultant her face cleared. I would highly recommend using them in the future.

27 maja 2025
Opinia niezależna
Logo SK:N - Middlesbrough

Odpowiedź od SK:N - Middlesbrough

Hi Lisa,

We’re so happy to hear that your daughter had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of her skincare journey. If you or her ever need any more treatments or advice, don’t hesitate to reach out!

Your sk:n team

Oceniono na 5 z 5

Fabulous

I have been having laser hair removal at the clinic with Katie, she is absolutely fab and so lovely!
I have noticed a huge reduction in hair growth since having it and I’m only 2 sessions in!
I would 100% recommend this clinic and Katie ☺️

22 maja 2025
Opinia niezależna
Oceniono na 4 z 5

Effective but painful

I have almost finished 8 sessions of laser hair reduction, on beard/neck area as part of gender transition. The sessions seemed quick each time and staff were friendly

The power increase combined with hormone therapy thinning my skin, made the sessions become painful, to the extent i felt brain fog and couldn't walk straight afterwards. Because i am autistic i didn't realise i could request to have the power lowered. And I felt a bit of pushback about my request and had to be firm, although it was respected after i requested it

I think patients should be made aware they can ask for a lower power, so pain is not unbearable or traumatic. Being informed it just might slightly reduce effectiveness. Another clinic actively keeps power lower for patients on hormone therapy affecting skin sensitivity which seems a kinder approach

I also think recommending patients exfoliate the area before shaving before the appointment, may further help results

29 marca 2025
Logo SK:N - Middlesbrough

Odpowiedź od SK:N - Middlesbrough

Hi Sophie,

Thank you so much for taking the time to share your experience and for your 4-star review.

We're truly pleased to hear that you've felt welcomed by our team and that you've almost completed your treatment journey. It's encouraging to know the sessions have been efficient and that you've been treated with friendliness throughout.

We’re also grateful for your detailed and constructive feedback. Your insights around pain management, communication, and pre-treatment advice are important, particularly as we aim to provide inclusive, sensitive, and supportive care for all patients, including those undergoing gender transition or with neurodivergent needs.

We’re sorry to hear that the treatment became painful and that you didn’t feel immediately empowered to request an adjustment. You're absolutely right — patients should always be made aware that they can request a lower energy level during treatment, especially if their skin is more sensitive due to hormone therapy or other factors. We'll ensure your feedback is shared with our clinical and training teams to improve the way we communicate this upfront.

Your suggestion around exfoliation before shaving is also very helpful, and we’ll look into how this can be better incorporated into our pre-treatment guidance.

Thank you again for your openness and for helping us evolve and improve. If there's anything else you'd like to discuss further, please don’t hesitate to reach out to our Clinical Services Team at clinicalservices@sknclinics.co.uk.

Your sk:n team

Oceniono na 5 z 5

A Very Satisfied Customer

I have attended the SK:N clinic at The James Cook University Hospital for several years and have always been extremely happy with the care and treatment I have received from Dr Seukeran, and with the results.
Chelsie and the team are friendly, helpful and professional, and the service I receive is second to none.
I would definitely recommend SK:N.

13 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic service and staff

The clinic itself comfortable and impeccably clean. The treatment rooms are perfectly suited for the treatments. Chelsie is always friendly and chatty and very approachable. Katie the therapist is excellent. She is always in appropriate attire for medical interventions and washes her hands and uses PPE whilst administering treatments. Katie is very knowledgeable about all aspects of the procedures and the aftercare and is very easy to talk to so it's comfortable asking questions. I have a regular appointment and each time I visit Katie and Chelsie make sure I get the day and time slot that I prefer. I think the service is excellent. The cost of services at Skin is a little more than other places but you get what you pay for and I for one want the very best when it comes to my skin so am happy to pay that little bit extra for the peace of mind it brings.

26 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely fantastic service from both…

Absolutely fantastic service from both Chelsie and Katie, the girls are so welcoming and friendly. So glad you have opened again after shutting , was gutted but now back to getting my treatment again. Rang the other day for last minute appointment and was put straight in for treatment next day. Thanks girls you are both a pleasure xx

22 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Disappointing.

I went to the clinic at Middlesbrough after been told that my rosacea could only be treated by laser by an NHS dermatologist. Filled in the form prior to appointment in relation to current medications etc. Appointment was on time. Consultation lasted around 4 minutes at a cost of £185. Dr asked about current medication despite me already giving them this information. Two minutes into the consultation I was asked if I wanted to pay a further £50 for a skin patch test. The doctor didn’t discuss anything to do with rosacea with me, nor did they discuss anything in relation to the procedure other than my face will be bruised and swollen afterwards. I was taken by the doctor to the reception desk to book treatment and was initially told it would be around £750 but then the Dr corrected herself and informed me it would be more in the region of £1000 as it would need to be a Dr rather than a nurse who completed the procedure, the Dr didn’t explain why. No discussion in relation to results or how long they last. In all honestly I was very skeptical getting told to go private by a NHS Dr who knows the Dr at the clinic who runs the treatment. My appointment started at 1500hrs and I was back at my car at 1511hrs, £185 out of pocket and with no real understanding about what to expect from the treatment. The reception staff were very pleasant. I literally had to ask the doctor as she walked off if the procedure would actually work. I’m really disappointed as this is the first time I’ve ever had any experience of private healthcare and wasn’t even given any information to take away to consider in relation to the pros / cons, side effects etc. I’m really not sure about having my treatment here following consultation.

10 kwietnia 2025
Opinia niezależna
Logo SK:N - Middlesbrough

Odpowiedź od SK:N - Middlesbrough

Hi Andrew,

We are disappointed to learn of your experience, which is not one shared by the vast majority of our clients. In order for us to aid our knowledge of learnings from your experience we would like the opportunity to understand your concerns further. If and when convenient to you, please may you contact our Customer Services team via 0333 014 1666. Alternatively, you can provide us with more information via email by sending it to clinicalservices@sknclinics.co.uk.

Your sk:n team

Oceniono na 5 z 5

They are brilliant specially katie…

They are brilliant specially katie Brighton ☺️

11 kwietnia 2025
Opinia niezależna
Logo SK:N - Middlesbrough

Odpowiedź od SK:N - Middlesbrough

Hi Nali,

Thank you so much for the wonderful review! We're thrilled to hear that your experience with us was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Your sk:n team

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