I could not rate the service that I received from Skoda Swansea any higher. Adam was friendly, courteous, professional and very knowledgable about the product. I’m delighted with my new car and would... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Very good from the first interaction to the last . My best experience yet buying a vehicle I would definitely recommend. Also the young man that delt with me through our was very good
The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... Zobacz więcej
Reakcja na opinię
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Blacharstwo samochodowe
- Komis samochodowy
- Naprawa samochodu
O Sinclair Group - Sinclair Skoda Swansea
Napisane przez firmę
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Dane kontaktowe
Gorseinon Road, SA4, Penllergaer, Wales, Zjednoczone Królestwo
- 01792 621710
4,8
Doskonała
245 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service and friendly staff
16 maja 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Lee,
Thank you for taking the time to leave this positive review and for the 5-star score!
We’re thrilled to hear that you had a great experience with our team. Everyone at Škoda Swansea strives to provide an excellent service and a warm and welcoming atmosphere for all of our customers, so it's great to see this is the experience you enjoyed.
We wish you many happy years in your Škoda car and look forward to welcoming you back to our dealership again soon!
Kind regards,
Sinclair Group
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Geraint,
Thank you for this 5-star score and for your kind words following your recent purchase at Škoda Swansea!
We're thrilled to read how our team provided you with a knowledgeable service and a fair deal.
We wish you many happy years in your new Škoda car and look forward to seeing you again at our dealership in the future!
Kind regards,
Sinclair Group
Excellent, as per usual.
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current policies on my 'old' Superb. Once again, 4th, I am a very 'happy chappy'.
ps. I've installed an 'exclusion zone' app on my phone if i am within a 3 mile radius of Sinclair's, Gorseinon. 😆
A massive thank you to all at Skoda Gorseinon. 👍😎
8 maja 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Mr Mason,
Thank you for this 5-star score and wonderful words following your recent purchase at Škoda Swansea!
We are thrilled to hear that Martin provided a first class service and made your handover of the Škoda Enyaq a great experience. It's our pleasure to also provide a seamless transition and assist with your GAP and AutoProtect policies.
We are delighted to have you as a satisfied customer and would like to thank you for your continued loyalty. Enjoy every mile in your new Škoda and we look forward to welcoming you back to our Swansea showroom again in the future.
Kind regards,
Sinclair Group
Overall experience was good however
Overall experience was good. However, was encouraged to purchase GAP insurance, but the price was not made fully clear. Was told it a no brainer only an additional £48. At no point was I made aware that the actual price was £298, and I wouldn’t be getting a refund of the deposit I had paid.
26 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello,
Thank you for sharing your experience and for this 4-star score following your recent purchase at Škoda Swansea.
We are pleased to see that overall you enjoyed a good experience with us, however we do apologise for any confusion caused when discussing the GAP insurance product and pricing with the team. We have passed your feedback on to the senior dealership management so they can investigate and make the necessary improvements to how our pricing is communicated in the future.
We do appreciate your business and look forward to welcoming you back to our dealership again!
Kind regards,
Sinclair Group
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Philip,
Thank you for this 5-star score and your kind words following your recent purchase at our Škoda Swansea dealership. Gerwyn and the wider team strive to always provide an excellent service so we are glad to know we were able to efficiently assist you throughout your time with us. We appreciate your feedback and look forward to seeing you again in the future! Enjoy every mile in your new Škoda car and thank you again for sharing your experience.
Kind regards,
Sinclair Group
Our experience was certainly positive
Our experience was certainly positive. They were friendly , helpful & professional throughout the car purchase process. We were kept informed and Rob who we dealt with made us feel that nothing was too much trouble.
26 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Mr Evans,
Thank you for your kind words and for this 5-star score! We're thrilled to hear that you had a positive experience with us at our Škoda Swansea dealership. Rob and the wider team strive to always provide a friendly, helpful and professional service to all of our customers so we're delighted to read this was the experience you enjoyed. We appreciate your business and look forward to welcoming you back to Sinclair Škoda Swansea again in the future! We wish you many happy years in your new Škoda car.
Kind regards,
Sinclair Group
Adam at the garage was excellent and…
Adam at the garage was excellent and very friendly! Will definitely buy another car from here
27 marca 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Steffan,
Thank you so much for your kind words and for this 5-star score! We are thrilled to hear that Adam at our Škoda Swansea dealership provided such great service and that you will be returning to us in the future. We wish you many happy years in your new Škoda car and look forward to being of service again when the time comes to next upgrade!
Kind regards,
Sinclair Group
Great and honest service
The staff were very welcoming and friendly. The car was as described and in excellent condition.
10 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Hello Mr Couzin,
Thank you for taking the time to share your positive experience and for this 5-star score! Our Škoda Swansea team strive to always provide an exceptional service and we are thrilled to hear your new Škoda met your expectations. We appreciate your business and hope to see you again soon!
Kind regards,
Sinclair Group
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind review! We strive to provide exceptional customer service and it means a lot to us when our efforts are appreciated. We're always here to help in any way we can!
Kind regards,
Sinclair Group.
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! Our team prides itself on providing exceptional service to our customers, and we are thrilled to hear that Martin consistently exceeds your expectations. We appreciate your continued support!
Kind regards,
Sinclair Group.
The whole process was made very easy…
The whole process was made very easy from start to finish.
2 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We strive to make every step of our process as easy and hassle-free as possible for our valued customers. It was a pleasure serving you!
Kind regards,
Sinclair Group.
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! Our staff takes pride in providing excellent service and we are thrilled to hear we met your expectations. We look forward to serving you again in the future.
Kind regards,
Sinclair Group.
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your positive review! Our team takes great pride in providing excellent customer service and we're glad to hear that you found them polite and knowledgeable. We appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.
Popped in for a look around Sinclair…
Popped in for a look around Sinclair Swansea Skoda had a cup of coffee and a chat with Charles Phillips nice guy and came out with a new car 🚗 , easy to deal with from start to finish.
29 marca 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you so much for your kind words! We're thrilled that you had a great experience with Charles and were able to drive away in a new car. We strive to make the process as easy and enjoyable as possible for our customers. Thank you for choosing Sinclair Swansea Skoda!
Kind regards,
Sinclair Group.
Buying a new car
Adam was very professional and easy to deal with.He helped us negotiate a good deal in buying our new car.His communication with us was excellent and he gave us very good instructions on handling the car.(Still a lot to learn!!).
4 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you! We're thrilled to hear that Adam provided you with a professional and easy car buying experience. We pride ourselves on excellent communication and delivering great deals. We're here to support you as you continue to learn about your new car. Thanks for choosing us!
Kind regards,
Sinclair Group.
Always happy.
Used sinclairs Skoda Swansea for many years and always been happy with everything to do with sales and servbice.
3 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you so much for being a loyal customer at Sinclair Skoda Swansea! We're thrilled to hear that you have consistently been satisfied with our sales and service. It means a lot to us to have your continued support. See you again soon!
Kind regards,
Sinclair Group.
Great deal on a Lovely new car
Great deal on a Lovely new car, great customer services nothing was too much trouble. I was very happy with everything and would not hesitate to buy from or recommend Sinclair Škoda to anyone.
2 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to know that you had a positive experience with our team and found a great deal on your new car. Your satisfaction is our top priority and we appreciate your recommendation. Come back anytime!
Kind regards,
Sinclair Group.
Friendly and flexible
Friendly and flexible approach from the start. Was able to accommodate my needs and tailor the approach accordingly.
2 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that our team was able to provide a friendly and flexible experience, tailored to your needs. We strive to make sure our customers are happy and satisfied with our services. Thank you for choosing us!
Kind regards,
Sinclair Group.
Excellent experience very happy with…
Excellent experience very happy with all the team
2 kwietnia 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. We always strive to provide top-notch service and it means a lot to know that we succeeded. We truly appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.
Vehicle collection
Excellent service from start to finish.
Handover went smoothly.
Salesman Joe Kelly very professional.
Would highly recommend garage.
30 marca 2026
Odpowiedź od Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We strive to provide excellent service to each and every customer. We're so glad to hear that Joe was able to make the handover process seamless for you. Thank you for recommending our business!
Kind regards,
Sinclair Group.
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