Shaws Installations Ltd Recenzje 32

Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just had a new conservatory on my house and I just wanted to to write a review Dan & Harry were exceptional from start to finish two off the nicest tradesman I’ve ever had to do a job in my home.left... Zobacz więcej

Oceniono na 5 z 5

Shaws recently replaced all my windows and doors, including two bay windows, at my home in Hova Villas, and I’m absolutely delighted with the result. The team went above and beyond throughout the proc... Zobacz więcej

Oceniono na 5 z 5

From 1st visit by Joe, all went smoothly. Fitters (Mat & Nathan) done a great job - you wouldn't know they had been there! No mess left, all clean and tidy. Really nice fitters, friendly yet profes... Zobacz więcej

Oceniono na 4 z 5

I had a back door and small window replaced. Overall I was satisfied with the outcome. The fitters were friendly and did a very neat job, leaving everything spotless. Office staff communication coul... Zobacz więcej

Informacje dotyczące firmy

  1. Montaż okien
  2. Okna aluminiowe
  3. Producent drzwi
  4. Sklep z drzwiami
  5. Dostawca okien PVC
  6. Dostawca okien

Napisane przez firmę

Shaws of Brighton are leading glazing specialists, providing high quality Windows, Doors, Orangeries and Conservatories in Brighton and the surrounding areas.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

32 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Just had a new conservatory on my house…

Just had a new conservatory on my house and I just wanted to to write a review Dan & Harry were exceptional from start to finish two off the nicest tradesman I’ve ever had to do a job in my home.left my home immaculate and clean really chuffed with my new conservatory many thanks lads

2 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Highly Recommend

I just had my conservatory replaced by Shaws and I cannot fault the excellent service. They were polite, and tidied up after themselves. I love my new conservatory and look forward to enjoying it in the summer.

26 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Window replacement

Further to my positive review yesterday I would like to say thank you to Robin and Dan. I have never seen such work with power tools and skill with assembly! Cheers to the young lads who worked so hard. Music taste needs working on😀

8 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank You Guys

Punctual, polite, efficient, hard working and very attentive to detail and tidyness

8 stycznia 2026
Opinia niezależna
Logo Shaws Installations Ltd

Odpowiedź od Shaws Installations Ltd

Thank you for your feedback. We hope to work with you again in the future.

Oceniono na 5 z 5

Shaws recently replaced all my windows

Shaws recently replaced all my windows and doors, including two bay windows, at my home in Hova Villas, and I’m absolutely delighted with the result. The team went above and beyond throughout the process—everyone was friendly, professional, and genuinely helpful, always taking the time to make sure everything was exactly as I wanted. I couldn’t be happier with the finished work.

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing Quality products and service

Rated 5 out of 5 stars
Amazing Service and Quality Products
Recently had a Porch and rear Aluminium Doors and large Picture window installed. Amazing service from the start. Great experience from the sales to the office to the actual installation. This is the second time I have used Shaws and would definitely use for any future products and would 100% recommend. Great local family run company.

23 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Clean up after yourselves!

Clarifications based on feedback below (prior and current). I would have removed this feedback completely until they decided to make misleading statements & insinuations: Next door had their windows replaced yesterday. While tearing out the old woodwork they showered the surrounding area with literally 1000s of small cream and blue paint chips and painted wood fragments. There are still 100s of paint chips and painted wood fragments on and around the site. I called 3 times to have it cleaned up and they miscommunicated to their team requiring several visits. Having a sarcastic workman ask me which specific flakes I would like removed was unprofessional and all their conversation was recorded on our doorbell camera. Stating any of it was from our non-flaking, non-cream, non-blue, "white concrete wall" is a pretty lame/stupid excuse. I will be happy to have all remaining paint flakes and painted wood fragments collected and distributed through your office letter box so you can verify them as belonging to the work performed 😆. This review is 100% factual and will now stand as a lesson on how to treat the neighbours of your customers with more respect. Please note my reply emails to you have all bounced, so you may want to sort that out too.

Quick update to new feedback: Yes, I only post reviews when I am really, really, annoyed by company lies and/or ignorance/stupidity. Based on their continued unprofessional practice of deflection, misdirection and arguing in a public forum, I suggest everyone simply read the rest of their reviews. Only 10% 1-star ratings says it all. Professionals would have simply apologised for their mistakes and moved on, not blame the victim for their literal mess.

7 maja 2025
Opinia niezależna
Logo Shaws Installations Ltd

Odpowiedź od Shaws Installations Ltd

Hi Dave

We attended your property to clear up out of courtesy, however from the pictures you provided and the videos from our installers, the tiny fragments of paint look to have come from your front wall that have been blown by the recent high winds. We still swept up what we could see.

Looking at your previous 1* reviews, you seem to have a habit of trying to unfairly defacing local businesses. We understand some people find satisfaction in criticism. Thankfully, our satisfied clients far outnumber the few who choose negativity as a hobby. It is extremely damaging to receive such a review, especially when you are not a customer of Shaws and your review is not to do with our products or service.

Kind regards
Shaws Installations Ltd

Oceniono na 1 z 5

Awful ‘service’

Awful ‘service’, installation and quality.

Where do I start…

- Shaws recommended not to have trickle vents for insulation reason, despite these being a regulatory requirement. We agreed no trickle vents, but Shaws fitted them anyway

- Installation was planned around pets but then the plan failed as Shaws arrived on the first day without the required windows and equipment

- On fitting, the gaskets were faulty. It took multiple visits and months for Shaws to resolve the issue

- Beading that was damaged during the multiple visits has not been replaced

- Since installation the handles and hinges have required adjustments and now a hinge needs replacing

- Vouchers promised as an apology for the issue with the trickle vents have never been sent

- The big issue. An exact replacement was requested but Shaws have fitted a patio door with a very deep window sill that was not there before and which makes getting in and out of the door difficult. It looks awful as it sits on top of a stone ledge and it possibly doesn’t meet the uniformity rules of the property lease. Shaws have been unable to explain why it is there and are refusing to fix the issue, other than cutting it off which would invalidate the warranty

I have refused to pay the last payment until they resolve the issues. However, Shaws are now adding interest and threatening legal action.

Avoid like the plague. There needs to be a zero star option.

15 marca 2025
Opinia niezależna
Oceniono na 1 z 5

We are terribly frustrated with Shaw's…

We are terribly frustrated with Shaw's as they charged very heavily for conservatory and we getting leakage again and again. They give very poor service not able to find the faults and not able to fix the faults in consarvatory

1 sierpnia 2024
Opinia niezależna
Logo Shaws Installations Ltd

Odpowiedź od Shaws Installations Ltd

Hi Sanjay

We have attended your property multiple times to look at and resolve any issues. We have another visit booked for later this month to investigate a report of noise.

We will always do our best to solve any issues you have and hope that you are now more satisfied with your experience at Shaws.

Kind regards
Shaws Installations Ltd

Oceniono na 1 z 5

Avoid this company!

The windows appear to be well made, but too new to pass judgement! They FAIL to answer emails, their surveyor went to the wrong address, and their administration - except when asking for money! - is CHAOTIC, UNPROFESSIONAL and non existent!

I would NOT use again!

5 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

New kitchen window installed

From 1st visit by Joe, all went smoothly. Fitters (Mat & Nathan) done a great job - you wouldn't know they had been there! No mess left, all clean and tidy. Really nice fitters, friendly yet professional. Had to ask them to come back the next day as elderly Mum found the new handle a little difficult to open. They arrived the next day as promised on the dot and rectified for her. No hesitation in recommending - thank you!

17 października 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej