I ordered a dining table from Shackleton’s after a couple of blips in the ordering it arrived today. The delivery men were great, it was very well packaged and surprisingly easy to assemble. I would h... Zobacz więcej
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A 5 star review for a damaged product may seem odd, but that's the point. Most online retailers get items such as furniture sent direct to the customer. Damage happens, but it's how the retailer... Zobacz więcej
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Just a heads up to others who may want to go here with their dog - AI says it is dog friendly but it isn't. I believe the garden centre (which is where we had stopped off at) is aware but doesn't know... Zobacz więcej
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We always visit Shackletons when on holiday in the area, staff are lovely, friendly and helpful. They stock great contemporary furniture and accessories for the home. In the garden section plants etc... Zobacz więcej
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Informacje dotyczące firmy
- Sklep ogrodniczy
- również w kategorii:
- Dekoracje i architektura wnętrz
- Sklep meblowy
- Sklep z meblami do sypialni
- Sklep z meblami ogrodowymi
- Sklep z przyborami kuchennymi
Napisane przez firmę
Shackletons Home and Garden is a totally independent family run garden centre. Located in the heart of the beautiful Ribble Valley, the garden centre showcases a huge range of both Interior Furniture and Garden Furniture from leading brands. Our dedicated Home Furniture department features everything you need to decorate and furnish your home including Kitchen Furniture, Dining Furniture, Living Room Furniture and Bedroom Furniture. Likewise, our Outdoor Furniture department has everything you need to feel at home outdoors including Garden Furniture Sets, Garden Benches, Parasols, Patio Heaters and much more. As you would expect of a local garden centre, we also offer a wide choice of Landscaping products and Sundries including Water Features , Garden Arbours and even Bird Care products.
Dane kontaktowe
Clitheroe Road, BB7 4JY, Chatburn, Zjednoczone Królestwo
- 01200 444488
- hello@shackletonsonline.co.uk
- www.shackletonslifestyle.co.uk
4,7
Doskonała
611 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I got exactly what I ordered on first…
I got exactly what I ordered on first time
And there was a small problem with part of the order and it was dealt with immediately
To a satisfactory conclusion
Overall excellent service!
17 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your feedback! We’re delighted to hear that your order arrived correctly and that any issues were resolved promptly to your satisfaction. Providing excellent service is always our aim, and we’re glad it made a positive difference for you.
Kind regards,
Shackletons Home & Garden
Great price and fast delivery
I spoke to sales team before I ordered my new bed frame, they advised delivery times would be 2-3 weeks. My order was dispatched directly from manufacturer and was delivered a week after I ordered it. I got the best price from Shackletons and like the fact you could see the current stock level directly with the manufacturer. I would definitely recommend them.
4 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your wonderful feedback! We’re delighted to hear that your bed frame arrived even sooner than expected and that you were happy with the price and transparency of stock levels. Your recommendation means a lot, and we look forward to assisting you again in the future.
Kind regards,
Shackletons Home & Garden
Well looked after in store good price…
Well looked after in store good price and delivery was great just a 2 day wait delivery driver was spot on putting it together and removing all rappers 10/10
24 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your fantastic feedback! We’re delighted to hear that you were well looked after in-store and that your delivery experience was smooth, including assembly and removal of all packaging. We truly appreciate your 10/10 rating and look forward to welcoming you back to Shackletons.
Kind regards,
Shackletons Home & Garden
Exceptional Delivery Team and Beautiful Table
Ordered an oak dining table from Shackletons and I’m honestly so impressed. Delivery was very prompt, and the team who brought it were the most helpful, kind and polite gentlemen, they really went out of their way for us. The table looks great, and the whole experience was just smooth from start to finish. I’d definitely use the company again and happily recommend them.
21 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you so much for your wonderful feedback! We’re thrilled to hear that your oak dining table arrived promptly and that our delivery team provided such helpful and polite service. It’s fantastic to know the whole experience was smooth from start to finish, and we truly appreciate your recommendation. We look forward to welcoming you back to Shackletons in the future.
Kind regards,
Shackletons Home & Garden
There’s no place like Shackleton’s
Such a good place! From shopping, to the food to the customer service they’ve nailed it on all levels
29 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your fantastic feedback! We’re delighted to hear that you enjoy everything from shopping to dining and that our customer service met your expectations. Your kind words mean a lot, and we look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Great service
Great service. In stock at a very good price. Delivery was as you would expect from an organised supplier. 5stars.
22 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your kind feedback! We’re delighted to hear you were pleased with our service, pricing, and delivery. Your 5-star rating means a lot, and we look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Gorgeous sofas
Gorgeous sofas, delivered by an excellent team, very happy with the staff who attended and made it so easy
25 czerwca 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your lovely feedback! We’re thrilled to hear that you’re happy with your sofas and that our delivery team made the experience easy and enjoyable. Your kind words mean a lot to us.
Kind regards,
Shackletons Home & Garden
Very easy to contact and a swatch I…
Very easy to contact and a swatch I ordered arrived promptly. Ordered the item and delivery was quick and efficient. Very happy with the chair.
4 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your feedback! We’re delighted to hear that your swatch and chair arrived promptly and that the ordering and delivery process was smooth. We’re glad you’re happy with your purchase and look forward to welcoming you back to Shackletons.
Kind regards,
Shackletons Home & Garden
Great staff fast delivery great quality…
Great staff fast delivery great quality lots of choice
2 grudnia 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our friendly staff, fast delivery, quality products, and wide selection. We look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
It’s a really good company excellent…
It’s a really good company excellent staff and
facilities, unfortunately to me some of the stock range on offer is not the same quality as a couple of years ago.
22 listopada 2025
Opinia niezależna
Fabulous choice
Fabulous choice. Great service. Helpful staff. Good value 😀.
13 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your kind words! We’re delighted to hear you enjoyed our choice of products, helpful service, and good value. Your feedback means a lot, and we look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Another good product
Once again a great product from Shackleton. Delivery always on time and product quality really good.
29 października 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your continued support! We’re thrilled to hear that you’re happy with the quality of our products and that our delivery service continues to meet your expectations. We look forward to serving you again soon.
Kind regards,
Shackletons Home & Garden
Lovely shop with friendly and helpful…
Lovely shop with friendly and helpful staff. A wide range of products available at all prices. Fantastic place to get presents for people.
30 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your wonderful feedback! We’re delighted to hear you enjoy our shop, friendly staff, and wide range of products. It’s great to know we’re helping you find the perfect presents, and we look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Beautiful furniture and great price
Lovey shop with some beautiful pieces of furniture.
Bought a Beautiful bed but sadly had issues with the bed not fitting up the stairs on delivered so it had to be taken back.
Was refunded straight away.
22 października 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your feedback! We’re glad you liked our shop and the furniture, and we’re pleased that our team was able to process your refund quickly despite the delivery issue. We hope to welcome you back to Shackletons in the future.
Kind regards,
Shackletons Home & Garden
Poor communication
Lovely item but absolutely no communication regarding delivery. Order confirmation email and that was it. Luckily I was home when it was delivered. Also, website said free delivery but I was charged £29:95!!
19 października 2025
Opinia niezależna
Lovely people to deal with.
Lovely people to deal with.
Fantastic furniture that is high quality and different from other places at reasonable prices.
Will definitely be getting more of all sorts from Shackletons.
14 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your kind words! We’re thrilled to hear that you enjoy our friendly service and unique, high-quality furniture. We look forward to helping you find more great pieces from Shackletons in the future.
Kind regards,
Shackletons Home & Garden
I had the best customer service for the…
I had the best customer service for the 2nd time purchasing items from them. I sent an email asking if they would price match for a shelf unit being sold cheaper at a different shop and I got a phone call within minutes. Customer service asked me to refresh the site page and it turned out to be cheaper. I got my new unit in less than a week. I will continue to promote them on my facebook account and continue to purchase items I want through Shackleton.
Well done!
2 grudnia 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you so much for your fantastic feedback! We’re delighted to hear that our team could provide quick and helpful customer service, and that your shelf unit arrived so promptly. It’s wonderful to know you’re happy to recommend us and continue shopping with Shackletons—we really appreciate your support!
Kind regards,
Shackletons Home & Garden
Satisfied customers.
We ordered a bed from Shackletons. The bed is beautiful but unfortunately was damaged . We would recommend if you are elderly to take advantage of their service to deliver , assemble and removal of packaging . This was our error. The after sales customer care proved to be excellent , particularly Linzi who understood our frustration and resolved the situation . Just what you would hope for from a family business.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for your feedback! We’re delighted to hear that Linzi and our after-sales team were able to resolve the situation and provide the care you expected. We’re glad you’re happy with your bed, and we appreciate your kind words about our service and family-run approach.
Kind regards,
Shackletons Home & Garden
Excellent service and quality chairs
Excellent service and quality chairs
In July 2025 I ordered 2 Salisbury chairs. These chairs are sold by other retailers but Shackletons price was the cheapest we could find and the company had good reviews. We were originally told they would be delivered in August but I later received an apology as there were no chairs in stock. We were advised it could be early December before they were delivered as they were made and coming from overseas. I have since established that it is fairly typical to wait that long for furniture deliveries. Shackletons sent an email telling me when the chsirs were in transit from overseas. Once ready for delivery from UK I received an email and text and was able to track the position. Delivery service was excellent. I was kept informed of approximate time throughout the delivery day.
The chairs were so well packaged it would've been impossible for them to get damaged in transit.
Despite the wait I am extremely pleased with my purchase and Shackletons' service.
19 listopada 2025
Opinia niezależna
Odpowiedź od Shackletons Home & Garden
Thank you for taking the time to share your experience! We’re delighted to hear that you’re pleased with your Salisbury chairs and that our team kept you informed throughout the delivery process. We appreciate your patience with the wait, and it’s wonderful to know that the service, packaging, and overall experience met your expectations. Your kind words mean a lot to us.
Kind regards,
Shackletons Home & Garden
Vancouver Round Dining Table
I recently ordered the Vancouver Round Extending Dining Table from Shackleton’s Home and Garden, and I’m absolutely delighted with both the product and the service. The website was easy to use, and the ordering process was straightforward from start to finish.
25 października 2025
Opinia niezależna
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