I already had a massive price rise with no additional functionalty. There are still many limitations on the platform. Now I find out they have been communicating with our customers without my knowle... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am leaving SendOwl! Their rate hike of almost $100 a month was bad enough. But now I checked my pages where I make use of SendOwl, and they look like giant promotional ads for SendOwl, and my produc... Zobacz więcej
Reakcja na opinię
Price increased from $39 to $599 with one month notice. Zero value added. Mobile interface is broken. It took them two months to remove an irrelevant banner from the dashboard that completely blocked... Zobacz więcej
Reakcja na opinię
We’ve been using SendOwl for years and have always appreciated how simple and reliable it is. When the new pricing was announced, we took a close look—and honestly, we found it fair given the valu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SendOwl is an all-in-one digital checkout and delivery platform designed to help creators successfully sell and automatically delivery digital products - wherever they sell. No transaction fees. Try it free for 30 days.
Dane kontaktowe
Stany Zjednoczone
- support@sendowl.com
- www.sendowl.com
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od SendOwl
Don't use this platform or you will regret it
I opened my account, after two days I came back to check on and I found it suspended without no warning no message no email nothing. I don't even have access to the dashboard to see what's going on. Not only that, but I email them, still no response. Please guys do not open your account here, find somewhere else. There is no support, nothing.

Odpowiedź od SendOwl
my favourite partner
Zero support
I'm giving this a one-star rating because it feels like I've had virtually no experience with their support. I registered for their platform a week ago and opted for the paid plan. I've sent over 4 emails seeking support, but have yet to receive a response. Instead, I continually receive their automated newsletters. My concern is the time I'm investing in creating lists and uploading products. Even their test mode doesn't seem to function, making me feel as though I'm adding products that only I can view. Their lack of responsiveness has been an issue from day one. Moreover, they advertise a free 14-day trial before your card is charged, but with this level of service, I'm hesitant to invest any more of my time

Odpowiedź od SendOwl
SendOwl has been simple to use and easy…
SendOwl has been simple to use and easy to set up. I like the emails I get when a client signs up, and I like get notifications when a payment fails.

Odpowiedź od SendOwl
interfaz eficiente y fácil de usar
interfaz eficiente y fácil de usar, te permite describir tus productos y servicios de manera ordenada y comprensible, lo que facilita que tus clientes en línea puedan contratarlos sin complicaciones.
Lo mejor de todo es que esta herramienta se integra de forma fluida con tu pasarela de pago, lo que significa que puedes gestionar tus transacciones de manera segura y sin problemas.
Mi experiencia con SendOwl es eficiencia y comodidad de tener mis productos y servicios al alcance de mis potenciales y clientes en línea. Simplifico mi negocio y aumenta mis ventas.

Odpowiedź od SendOwl
An all-round package for digital sales
To me, SendOwl is a robust and versatile platform for anyone looking to sell digital products. With a suite of features covering the entire sales process, from product placement to customer service, SendOwl offers an all-in-one solution for digital sellers. Overall, SendOwl has provided me with a comprehensive solution for selling digital products for years and deserves a high recommendation.

Odpowiedź od SendOwl
Service quality has rapidly declined over the last three months
Writing this as I await a response from SendOwl support. Last time, it took them 2 days to get back to us while we were losing sales. Our checkout has been down for the majority of the day once again. This marks the third time this has happened since May 2023. We've relied on SendOwl since 2015 to facilitate the sale of our software. We are using the well-designed SendOwl API to drive our web store and previously, we were staunch advocates of its simplicity and reliability for anyone interested in vending digital products. Recent developments with SendOwl have left us puzzled, as we now find ourselves actively exploring alternative solutions. It had been working excellently until it suddenly faltered. While I acknowledge that our specific use case might differ from that of most users, and it's possible we may have expected too much, the fact remains that it worked and then it didn't. So, if you're planning to sell just one PDF a day, it might be acceptable on most occasions. However, if your sales involve dozens of items per day, I strongly recommend conducting thorough testing of this service before fully committing. A loyal user left disappointed.

Odpowiedź od SendOwl

Odpowiedź od SendOwl
SendOwl is fabulous!
SendOwl is effective, easy, and cost effective! I had been using a very expensive shopping cart, and began searching for an alternative. When I discovered SendOwl, I could not believe how easy it was to learn to use. It offers all the things I need: digital and physical goods; membership options; coupons; ease! I have been using it for a couple of years now, and can't be happier. I highly recommend it!

Odpowiedź od SendOwl
Good but...
I've been using Sendwol for a week and everything works perfectly. It's just what I was looking for, some simple platform to sell my courses online.
But the support is pretty bad. I've been emailing Paul for three days on a major VAT issue and all he does is answer my questions with totally generic answers.
I have to insist and insist to get nowhere...
When a platform is technically good, but the support isn't, it's a shame, because it could be perfect, but it's not.
(I edit this review and increase the rating from 2 to 4 stars. Support has improved. I am satisfied with the platform)

Odpowiedź od SendOwl
Excellent Platform for Digital Product Distribution - Highly Recommended!
I recently had the pleasure of using Sendowl for distributing my digital products, and I must say it has been an outstanding experience from start to finish. I would like to share my positive feedback and recommend this platform to anyone in need of a reliable solution for selling digital goods.

Odpowiedź od SendOwl
Extremely Happy Customer
I have been using Sendowl now for almost a decade and can't speak highly enough of this organisation. SendOwl has made selling digital products a seamless process and the customer support provided any time I have had to seek assistance has been prompt and helpful. Would definitely recommend.

Odpowiedź od SendOwl
Works great
Works great so far, did never have to interfere in the process. All emails are going out automatically. A minor point of improvement would be to send emails a little faster. Now it takes on average 10 to 15 mins before the mail is going out.

Odpowiedź od SendOwl

Odpowiedź od SendOwl
I've been with SendOwl for years now
I've been with SendOwl for years now. Paul has been great at answering my questions and my eBooks are secure to minimize piracy.

Odpowiedź od SendOwl
I would be happy if you paste the german…
I would be happy if you paste the german language into your program.

Odpowiedź od SendOwl
SendOwl enables our business to sell…
SendOwl enables our business to sell online digital products quickly, with minimal setup effort, and reasonable price. We are happy to have the file hosting feature which enables secure file storage of large files. Payment processing is also easy to setup and a variety of options are offered.

Odpowiedź od SendOwl
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







