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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Avoid this company, sent in mobile phone with near perfect condition and got knocked back with masdively reduced offer. When chased up as I had taken full pictures of my phone when sent they replied w... Zobacz więcej

Oceniono na 1 z 5

Sent good condition phone, they decided average. Dropped the price to be similar to a broken phone from other similar companies. Asked for it back. Started getting counter offers (but still less than... Zobacz więcej

Oceniono na 1 z 5

They put me in touch with a scam website, poundstogadgets, leading to my losing an iPhone. They had 5 stars beside their name on the website. When I got to trustpilot, everyone was screaming about fr... Zobacz więcej

Oceniono na 1 z 5

i wish i had read the reviews on here before using sellmymobile.com! i went to sell my iphone 7 32gb to sellphone24/handtec but they more then halved the price because of a small scratch. do t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Recykling i odblokowywanie telefonów komórkowych

Informacje przekazane przez różne źródła zewnętrzne

Guaranteed to get you the most cash possible for your mobile or tablet. The UK's #1 mobile phone recycling price comparison site.


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(126)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I’ve just sent an iPhone 7 Plus

I’ve just sent an iPhone 7 Plus, which is in ABSOLUTELY perfect working order and as good as new - not a mark on it! Honestly, I cannot tell you how greater condition it was in!
Originally, prior to them receiving it, I was offered £130 - they have revised their offer to £55! Utterly disgusted! I’ve asked for them to send it back.... let’s see what happens! DO NOT use these cowboys!

15 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Sent my iPhone 7 Plus received email…

Sent my iPhone 7 Plus recurved email saying they had it , received another email saying payment was being made on 08/91/2021 no payment received, have emailed back asking for proof of payment or send phone back , if I don’t hear from them with a satisfactory resolution , legal proceedings will be taken and followed through in court, payment has now received

10 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Warning

Warning : I sent an iPhone 8 + after being told they would pay 235 then I get email claiming it has smashed screen amongst other things NOT true so that was nov 20th when I asked for the phone back, last email I sent was early jan and I had the same email they first sent me ,,,, just to say I will be taking these clowns to court if they try it on again ,,,,,thank me later

6 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Order not Completed

I have placed an order with you guys to sell a mobile phone through Grademobile as advertised on your website and that was back on the 9th of December, the mobile has been sent and received, however, payment has never reached my account.

ORDER 113180

I have contacted you guys since the beginning of December when that occurred and so far, no success on my uncountable tentative.

I would like to be contacted ASAP by a member of your time with a resolution to my query, otherwise, it will leave me with no other choice but seeking legal advice on how to proceed regarding the matter.

Happy to change the comments once my case has been successfully dealt with.

Looking forward to hearing from you.

26 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

i send my iphone 11 pro max to them end…

i send my iphone 11 pro max to them end of 0ct offer was 675 which i was fine with i am still wait for my payment still which is near 7 weeks ago now i rang then get no answer daily i get very worry now i want to use the money for xmas plus i borrow money as want to pay them back before i finish for xmas

8 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

Thieves

Offered £300 for an iPhone X. The phone is 2 years old and had minor wear and tear and a battery that is - wait for it - 2 years old. Sent the phone and got an ‘offer’ back for £175 as the battery was degraded and it had marks on the edges. All batteries will degrade. If I’d not used it for 2 year it would be perfect! The marks were minor too - it’d been in a case for two years too! Absolute joke - put your phones on eBay or try another company as this lot are basically thieves.

27 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Absolute joke of a company!

Sent my near perfect iPhone XR after being quoted a reasonable price. Has now been downgraded due to ‘poor condition’ Really? Apparently worn screen damaged bezel (it’s always been in a case) and poor battery......I see a theme here.

I requested they take another look as they can’t be looking at my phone. If they don’t want to pay the quoted price just return it don’t accuse me of my phone not meeting the T&Cs which it really does!

17 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Hard to see how this is not a scam

I used this outfit to get my iPhone recycled. Their recommended supplier (Grade Mobile) pretended for 2 weeks that they "couldn't find" the phone sent to them, even though tracking shows they received it. They stalled by repeatedly asking me for information that they already have and which I had sent again several times.

Sellmymobile.com initially responded by taking no responsibility "we are a comparison service who do not receive any devices ourselves". After I suggested they are liable in law, having recommended the supplier and taken commission for doing so, they claim to have contacted Grade Mobile. They then told me that they were pleased to consider the matter resolved as Grade mobile had "found" my phone and promised payment within 24 hours. That was 4 days ago and, of course, there has been no payment.

I don't know if sellmymobile.com and Grade Mobile are actually the same firm pretending to be different independent parties. I see that both appear to be deploying what look very much like paid fake reviews here on Trustpilot to try to balance out the negative customer experience. That increases the suspicion that they are working together in a scam operation.

All I can do from here is take county court action for recovery and share my experience with others.

10 listopada 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

We are very sorry for the problems experienced with your order. We believe this has now been resolved with the recycling company, please contact support@sellmymobile.com if there are any further issues.

Oceniono na 1 z 5

stay away from this company

stay away, sent my phone off in perfect condition told me there was scratches on both front and back clearly done it themselves!!! Also told me the battery was Weak but I have had the phone less then a year !! What a joke!!

7 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Avoid Avoid Avoid

Avoid Avoid Avoid

Shame it can’t be less than one star.
Bunch of chancers. Promised a price on a like NEW phone of £59 then reduced offer to £15 Really.
I sent it to Phones2Pounds who said the battery holds less power ( IPhone 6S over four years old Hello) but agreed to pay me £50.
Don’t waste anytime with these scammers go to Phones2Pounds.

6 listopada 2020
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and made this change to your original offer.

Regards,

SellMyMobile

Oceniono na 1 z 5

Avoid, you’re wasting your time!

Like most other comments, I too have a IPhone in mint condition which was sent away based on the original quoted price. Upon receipt I was given a much lower price than quoted and was told there was damage to the phone, battery was inadequate etc...

These bunch of chancers are relying on people not to contest their price and accept much lower offers.

Stay away! You have been warned....

The fact you have responded with a generic response says it all. Listen to your prospective customers! Your pricing algorithm needs updating, or you need to understand that there are more reputable companies out there offering genuine prices.

Most customers may accept a slight difference in price but when you make claims that the phones are faulty & damaged and are quite clearly not and then give them significant reduction in the original price, that’s when you lose business.

Good luck for the future - you’re going to need it!

6 listopada 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and made this change to your original offer.

Regards,

SellMyMobile

Oceniono na 1 z 5

Avoid like the plague!!!

Avoid like the plague!!!
They don’t pay what they offered you and try to claim your device is in a poor condition. I fortunately got them to send my phone back and used a more reputable company who paid me what my phone was worth.

5 listopada 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and made this change to your original offer.

Regards,

SellMyMobile

Oceniono na 5 z 5

This is a comparison site

No idea why people are leaving bad reviews for a comparison site. The comparison site works perfectly. I chose not to send my phone off to the company with the highest offer because that company had poor reviews. Obviously some people take that risk trying to get an extra £5 for their phone and get stung. But then they leave a bad review for a comparison site?! It's probably the same people who leave bad product reviews because of a problem with the delivery company.

5 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Do not use sell my mobile

Do not use sell my mobile. Do not listen to positive reviews they have had my iPhone 11 Pro Max 256gb for nearly three weeks , fob you off on the phone , if someone answers, and no payment , emails to say device passed check and payment on its way. You have been warned.

2 listopada 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and made this change to your original offer.

Regards,

SellMyMobile

Oceniono na 1 z 5

Recommend you do not use this website or Phones2pounds

I was looking to sell a excellent condition working IPhone 6s 64GB in pristine box, sell my mobile suggested Phones2pounds for £54, who once received my phone claimed it was not working and offered me £26...as I refused that and next 2 offers of £30 and £35 they returned another phone covered in scratches, not working and not in the box...do not take suggestions from this website!

28 października 2020
Opinia niezależna
Oceniono na 1 z 5

These as I suspected are jokers...

These as I suspected are jokers they say we give you 301 so I send phone in mi t condition, an they say revised offer of 220 absolute jokers, unrealistic offers to get you to send phone an nearly always offer a lot less, I knew it but gave them a chance and Im ptoved rite again, take a bit extra time and sell your self, this company is such a joke. Never again, and I would advise never use......!!!

26 października 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and made this change to your original offer.

Regards,

SellMyMobile

Oceniono na 5 z 5

Perfect

Had no issues with sellmymobile.

People leaving negative reviews for this site are clearly stupid and lack comprehension since they don't seem to understand that they didn't send their phone to sellmymobile.

Does what I need it to, points me on direction of who is offering best price for a device and I have used and recommend for years.

24 października 2020
Opinia niezależna
Oceniono na 1 z 5

iPhone 11 Pro Scam

I sent my iPhone 11 Pro in and it's been signed for but I have not received any email confirmation, no funds have come in, no communication at all. I feel like I've been scammed.

No phoneline to call and no response to several emails. I'm really worried it's a scam.

30 września 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and are who should have got in touch with you or made payment. Please contact us on support@sellmymobile.com with details of your order and we can help resolve this.

Regards,

SellMyMobile

Oceniono na 1 z 5

They offered my £46 for my iphone 6…

They offered my £46 for my iphone 6 that worked fine. I posted the phone to them and received an email revising their offer to £5 because there was not Touch ID. I rejected the offer, the phone was returned and the Touch ID is fine.
Don't waste 2 weeks of your life dealing with this company

19 września 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and made this change to your original offer.

Regards,

SellMyMobile

Oceniono na 1 z 5

Joke of a company

Joke of a company

Offered a decent price for my phone, so sent it off. Only then for them to offer me £130 less. AVOID THESE SCAMMERS

24 sierpnia 2020
Opinia niezależna
Logo SellMyMobile.com

Odpowiedź od SellMyMobile.com

Sorry to hear of the bad experience you have had in selling your phone, but please note we are a comparison service who do not receive any devices ourselves or downgrade the quotes offered. The recycling company you sent your phone to will have received the device and made this change to your original offer.

Regards,

SellMyMobile

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