After receiving the wrong package I sent images to prove this and was told I had to return at my cost !!! Was not my mistake , scamming company that won’t give good customer service . Avoid avoid avo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered an initial 1-ton sky hook to assess its dimensions and verify that it would fit over the shank I was connecting it to. Once I had confirmed that it fitted correctly, I ordered a second o... Zobacz więcej
Reakcja na opinię
Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Zobacz więcej
Reakcja na opinię
Fantastic customer service, went above and beyond my expectations. Through no fault of SecureFix we had an issue with a Canal Lock key, the head with the tapered holes had been welded onto the handle... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.
Dane kontaktowe
Zjednoczone Królestwo
- team@securefixdirect.com
- www.securefixdirect.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent, highly recommend!
Excellent, wouldn't hesitate to recommend or use again, SecureFix Direct are 10/10 for service, price and quality products. We had an issue with a product being damaged in transit and this was sorted immediately. Very impressed. Thank you.

Odpowiedź od SecureFix Direct Ltd
Five out of five
Five out of five. Great customer service, good communication and prompt action.

Odpowiedź od SecureFix Direct Ltd
Reliable seller good customer service…
Reliable seller good customer service would use again

Odpowiedź od SecureFix Direct Ltd
Great quality products and excellent service
Ordered some gadgets for my boat recently and received great quality products and excellent service

Odpowiedź od SecureFix Direct Ltd
Had some problems with my order but…
Had some problems with my order but securedirect worked at the weekend to sort it out and the replacement items arrived in double quick time

Odpowiedź od SecureFix Direct Ltd
Highly recommended
Jamie and his team has been very helpful with us recently, putting together a large order with lots of finer details and requirements. Jamie really does go the extra mile and is extremely quick and diligent in his communication. We have used various outlets over the years but securefix has exceeded in their prompt services, prices and customer care and is now our first and only choice.

Odpowiedź od SecureFix Direct Ltd
The best at what they do
Securefix direct offers a premium service that can’t be matched by other retailers; they are quick to respond to enquiries and their genuine and prompt support really is a welcoming change from what is normally seen as the expected standard. Furthermore, their products are more than reasonably priced; delivered promptly and are always of the best quality. As a building company we deal with a number of retailers and merchants and securefix is by far the most outstanding.

Odpowiedź od SecureFix Direct Ltd
I ordered a portable TV bag from…
I ordered a portable TV bag from secureFIX and the service was excellent, prompt delivery and great quality bag.
Would definitely use this company again.

Odpowiedź od SecureFix Direct Ltd
they bent over backwards for me
Had a faulty part delivered they bent over backwards to rectify it excellent customer service. Take a bow sir 👏🏼👏🏼👏🏼

Odpowiedź od SecureFix Direct Ltd
Best prices
Best prices, best range of lifting products and perfect service. You cant go wrong with these guys. Well recommended.

Odpowiedź od SecureFix Direct Ltd
Aspirational service
Not only did SecureFix Direct provide a speedy service but promptly replaced an item that had been'removed' during postal transit. The item arrived overnight. Amazing. A standard to which other firms should aspire!

Odpowiedź od SecureFix Direct Ltd
Most wonderful after sale support
Bought a few stainless steel fixings from SecureFix - upon receipt realised one of the fixings was not the correct version as advertised - naturally I was a bit disappointed so I sent the customer support team a message about this. Within 30mins I had a reply saying 'sorry about this and we'll get the correct one shipped to you asap' - OK that was good enough for me.
What I didn't anticipate was they then paid for premium next day delivery service to make sure I receive the correct fixing (which itself only cost £10) within less than 24hrs! WOW - I was really, really surprised by how they care about customers and frankly speaking if all companies adapt the same 'customer first' culture there will be no 'single star' companies here on Trust Pilot.
Thank you for reading and keep up the good work guys. Namo Amituofo

Odpowiedź od SecureFix Direct Ltd
Absolutely brilliant firm to deal with…
Absolutely brilliant firm to deal with after delivery issues they went above and beyond to sort the issue and would recommend to anyone 👍

Odpowiedź od SecureFix Direct Ltd
Great products & customer service
A fantastic company with outstanding customer service. These guys sell quality goods at very competitive prices. I cannot recommend SecureFix Direct enough, definitely on my to go to list, Thanks Jason.

Odpowiedź od SecureFix Direct Ltd
Royal Mail let us down with the…
Royal Mail let us down with the delivery. After contacting secure Fix Jason sorted out the problem and the customer service I received from him was the best I have ever had from a company selling on eBay .

Odpowiedź od SecureFix Direct Ltd
We ordered some 10mm D-Shackles via…
We ordered some 10mm D-Shackles via eBay. The product was sent via Royal Mail 48 hour. Unfortunately, the product did not arrive in the expected time as, on this rare occasion, Royal Mail had a glitch in the system. We notified SecureFix Direct via the eBay systems and to their credit the item was dispatched again via Royal Mail 24 hour. This time the product arrived and was of great quality. As sod's law would have it, the original parcel arrived 48 hours after the 2nd parcel arrived (these will soon be heading back, my choice to do so). Great company, great products, great value and most importantly, great customer service.

Odpowiedź od SecureFix Direct Ltd
Tremendous customer service!
Tremendous customer service from SecureFixDirect. Highly r commended, buy with confidence.

Odpowiedź od SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd
I am so impressed with the service that…
I am so impressed with the service that I received.
Initially I was disappointed because the item I received was incorrect. I contacted them via email on Sunday afternoon and they responded within 30 minutes. They arranged dispatch of the correct item on Monday via DPD and I received it Tuesday by 9:30.
Jason was very friendly and helpful, and to respond on a Sunday afternoon was totally unexpected.
Excellent Service AAAAA+

Odpowiedź od SecureFix Direct Ltd
What a lovely friendly and helpful…
What a lovely friendly and helpful company to deal with. Had a few problems sorted immediately.
You will never have any worries dealing with thme

Odpowiedź od SecureFix Direct Ltd
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







