SecureFix Direct Ltd Recenzje 

209
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After receiving the wrong package I sent images to prove this and was told I had to return at my cost !!! Was not my mistake , scamming company that won’t give good customer service . Avoid avoid avo... Zobacz więcej

Oceniono na 5 z 5

I ordered an initial 1-ton sky hook to assess its dimensions and verify that it would fit over the shank I was connecting it to. Once I had confirmed that it fitted correctly, I ordered a second o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service, went above and beyond my expectations. Through no fault of SecureFix we had an issue with a Canal Lock key, the head with the tapered holes had been welded onto the handle... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Teren kajakarski
  3. Sklep ogólny
  4. Producent
  5. Sklep marinistyczny
  6. Sklep narzędziowy

Napisane przez firmę

We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent, highly recommend!

Excellent, wouldn't hesitate to recommend or use again, SecureFix Direct are 10/10 for service, price and quality products. We had an issue with a product being damaged in transit and this was sorted immediately. Very impressed. Thank you.

5 lipca 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

Luke.
www.securefixdirect.com

Oceniono na 5 z 5

Five out of five

Five out of five. Great customer service, good communication and prompt action.

15 czerwca 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello John.

Thank you for leaving us feedback.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Reliable seller good customer service…

Reliable seller good customer service would use again

19 maja 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Mick.

Thank you for leaving us feedback.

Hopefully we can supply you again.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Great quality products and excellent service

Ordered some gadgets for my boat recently and received great quality products and excellent service

13 kwietnia 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Peter.

Thank you for leaving us feedback.

Hopefully we can supply you again.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Had some problems with my order but…

Had some problems with my order but securedirect worked at the weekend to sort it out and the replacement items arrived in double quick time

30 marca 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Gavin.

Thank you for leaving us feedback.

You know where we are should you need us.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Highly recommended

Jamie and his team has been very helpful with us recently, putting together a large order with lots of finer details and requirements. Jamie really does go the extra mile and is extremely quick and diligent in his communication. We have used various outlets over the years but securefix has exceeded in their prompt services, prices and customer care and is now our first and only choice.

11 marca 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Gwyn.

Thank you for leaving us feedback - Jamie is still wiping sweat from his forehead after bringing this altogether.

Hopefully we can supply you again.

Rich.
www.securefixdirect.com

Oceniono na 5 z 5

The best at what they do

Securefix direct offers a premium service that can’t be matched by other retailers; they are quick to respond to enquiries and their genuine and prompt support really is a welcoming change from what is normally seen as the expected standard. Furthermore, their products are more than reasonably priced; delivered promptly and are always of the best quality. As a building company we deal with a number of retailers and merchants and securefix is by far the most outstanding.

11 marca 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback - I will pass your kind comments onto our team.

Hopefully we can supply you again.

Rich.
www.securefixdirect.com

Oceniono na 5 z 5

I ordered a portable TV bag from…

I ordered a portable TV bag from secureFIX and the service was excellent, prompt delivery and great quality bag.
Would definitely use this company again.

11 marca 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello John.

Thank you for leaving us feedback.

Hopefully we can supply you again.

Rich.
www.securefixdirect.com

Oceniono na 5 z 5

they bent over backwards for me

Had a faulty part delivered they bent over backwards to rectify it excellent customer service. Take a bow sir 👏🏼👏🏼👏🏼

18 lutego 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello David.

Thank you for leaving us feedback.

This was no trouble at all - I have passed your feedback on to our hard working team.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Best prices

Best prices, best range of lifting products and perfect service. You cant go wrong with these guys. Well recommended.

6 lutego 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Scott.

Thank you for leaving us feedback.

If you need us again, do drop us an email, thanks.

Jason.
www.securefixdirect.com

Oceniono na 5 z 5

Aspirational service

Not only did SecureFix Direct provide a speedy service but promptly replaced an item that had been'removed' during postal transit. The item arrived overnight. Amazing. A standard to which other firms should aspire!

27 stycznia 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Alan.

Thank you for leaving us feedback, I have spoke with Jason in reference to this one and the particular courier in question - behind the scenes I have taken this further. Thank you for reaching out to us.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Most wonderful after sale support

Bought a few stainless steel fixings from SecureFix - upon receipt realised one of the fixings was not the correct version as advertised - naturally I was a bit disappointed so I sent the customer support team a message about this. Within 30mins I had a reply saying 'sorry about this and we'll get the correct one shipped to you asap' - OK that was good enough for me.

What I didn't anticipate was they then paid for premium next day delivery service to make sure I receive the correct fixing (which itself only cost £10) within less than 24hrs! WOW - I was really, really surprised by how they care about customers and frankly speaking if all companies adapt the same 'customer first' culture there will be no 'single star' companies here on Trust Pilot.

Thank you for reading and keep up the good work guys. Namo Amituofo

26 stycznia 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Namo.

Thank you for leaving us feedback and for reaching out to us so that we could put this right, I am glad that you were happy with our service.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Absolutely brilliant firm to deal with…

Absolutely brilliant firm to deal with after delivery issues they went above and beyond to sort the issue and would recommend to anyone 👍

15 stycznia 2021
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Fred.

Thank you for leaving us feedback, I am glad that you were happy with our service.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Great products & customer service

A fantastic company with outstanding customer service. These guys sell quality goods at very competitive prices. I cannot recommend SecureFix Direct enough, definitely on my to go to list, Thanks Jason.

23 listopada 2020
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for your order and your feedback. I will let Jason know.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Royal Mail let us down with the…

Royal Mail let us down with the delivery. After contacting secure Fix Jason sorted out the problem and the customer service I received from him was the best I have ever had from a company selling on eBay .

20 listopada 2020
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Wayne.

Thank you for leaving us feedback. I will let Jason know.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

We ordered some 10mm D-Shackles via…

We ordered some 10mm D-Shackles via eBay. The product was sent via Royal Mail 48 hour. Unfortunately, the product did not arrive in the expected time as, on this rare occasion, Royal Mail had a glitch in the system. We notified SecureFix Direct via the eBay systems and to their credit the item was dispatched again via Royal Mail 24 hour. This time the product arrived and was of great quality. As sod's law would have it, the original parcel arrived 48 hours after the 2nd parcel arrived (these will soon be heading back, my choice to do so). Great company, great products, great value and most importantly, great customer service.

20 listopada 2020
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Guy.

Thank you for leaving us feedback.

The current climate has certainly presented some challenges, so I am glad that you were happy with Jasons service. Our team here have been working flat out and we will continue to do so.

If you need us again, do drop us an email or you can give us a shout on social media, all the best Guy.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Tremendous customer service!

Tremendous customer service from SecureFixDirect. Highly r commended, buy with confidence.

19 listopada 2020
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Steve.

Thank you for leaving us feedback.

If you need us again, drop us an email, thanks.

Jason.
www.securefixdirect.com

Oceniono na 5 z 5

Fantastic service

Fantastic service! Highly recommended.

8 listopada 2020
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

Richard.
www.securefixdirect.com

Oceniono na 5 z 5

I am so impressed with the service that…

I am so impressed with the service that I received.

Initially I was disappointed because the item I received was incorrect. I contacted them via email on Sunday afternoon and they responded within 30 minutes. They arranged dispatch of the correct item on Monday via DPD and I received it Tuesday by 9:30.

Jason was very friendly and helpful, and to respond on a Sunday afternoon was totally unexpected.

Excellent Service AAAAA+

4 listopada 2020
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello John.

Thank you for your email.

I remember this incident, the chain block, Jason rounded us up to investigate the stock locations and find out what had happened.

Thank you for your order, if you need us, you know where we are.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

What a lovely friendly and helpful…

What a lovely friendly and helpful company to deal with. Had a few problems sorted immediately.
You will never have any worries dealing with thme

29 października 2020
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Mrs Alexander.

Thank you for leaving us feedback.

If you need us again, give us a shout, thanks.

Jason.
www.securefixdirect.com

Doświadczenie Trustpilot

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