Seatwave Recenzje 

2719
Wynik TrustScore: 1 na 5

1,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I bought 2 tickets, when they confirm the purchase I spend money on flights and hotel. They do not give me those ticket or other similars (as the TicketIntegrity they said before the purchase).... Zobacz więcej

Oceniono na 1 z 5

Ужасная поддержка клиентов, вернее ее просто нет. Быстро только списывают деньги с карточки. Оплатил билеты 07 июля на концерт 11 июля , но в настоящий момент 12.49 11.07 нет никаких данных о билетах,... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Seatwave is a huge money making scam, and the WRU should be ashamed of themselves for allowing their fans to pay the ridiculous processing fees. Seatwave after reading many reviews don't always deliv... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I sold two tickets for the Wales v England riugby match on the 23rd February via Seatwave, apparently the official WRU reselling partner.The sale was confirmed by email and I sent the tickets back to... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum rekreacyjno-sportowe

Informacje przekazane przez różne źródła zewnętrzne

Tickets | Buy or Sell Tickets on Seatwave, Europe’s Largest Ticket Exchange | Seatwave.com


Dane kontaktowe

1,0

Bardzo słaba

Wynik TrustScore: 1 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,0

Wszystkie recenzje

(2719)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The Admim costs are absolutely…

The Admim costs are absolutely unbelievable and extortionate

23 maja 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi Janet,

Thank you for your review and I’m sorry that you feel this way about your order.

As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Oceniono na 3 z 5

Everything was fine except the tickets…

Everything was fine except the tickets were a bit pricey

22 maja 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

HI,

Thank you for your review and I’m sorry if there’s been any confusion.

The prices of tickets are set by their seller and this can vary depending on supply and demand for the event – meaning prices can be higher or lower than the face value printed on the ticket.

The face value is also shown during the checkout process.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Oceniono na 1 z 5

It is unacceptable

It was a first time when I used the Seatwave (automated redirected from the Ticketmaster) and threre is a clear example of official trade of tickets by the spekulators who have the number of tickets with two or more times higher price than origially was on the Ticketmaster. It should be forbidden.

22 maja 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Thank you for your review and I’m sorry that you feel this way about your order. As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

On occasion Ticketmaster may refer customers to Seatwave when the tickets you are searching for at the original face value have sold out or are unavailable. The link explains that Tickets may vary from the face value – we also always show the face value during the checkout process.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Oceniono na 1 z 5

Absolutly awful company NEVER NEVER…

Absolutly awful company NEVER NEVER ever using these again they dont communicate just take your money and i had no idea what they were doing with my tickets total scammers and ripoff firm

19 maja 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi Neil,

Thank you for your review, we really do appreciate your feedback.

As we’re a ticket resale website, we provide a secure platform for ordinary members of the public to sell on their tickets – we don’t own any of the tickets sold through our site. With this in mind we allow Sellers time to receive their tickets from their place of purchase, and then dispatch these on to you.

Unfortunately sometimes,the event organisers can dispatch tickets much closer to the event date and even up until the week of the event. We're sorry that your seller didn't receive the tickets in time to send on to you but we can see you have been in regular contact with our Customer Service Team and at your request a refund was issued to you rather rather then replacement tickets.

We're sorry for any disappointment caused.

Kind Regards,

Seatwave Team

Oceniono na 1 z 5

Sois unos sinverguenzas os quedais con…

Sois unos sinverguenzas os quedais con mi dinero para negociar y despues de un mes y pico despues de estar llamando y dandonos largas nos dicen que no hay entradas . El concierto es el viernes y lo dicen ayer que no hay como podeis ser tan gentuzos. Ojala lo pagueis bien caro porque no se puede jugar con la ilusión de las personas. Y el dinero sin devolver, primero que 3 dias ahora que 7 , gentuzaaaaa.El concierto de Dani Martín en murcia

16 maja 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Thank you for your review, we really do appreciate your feedback.

We're very sorry to hear of the issue.

Unfortunately you haven't advised an order number to enable us to locate you - the number submitted with your review is not a Seatwave reference. If your purchase was with Seatwave would you be able to submit the correct order number to Trust Pilot so that we can correctly locate your order.

Best Wishes

Seatwave Team

Oceniono na 1 z 5

DO NOT USE SEATWAVE

DO NOT USE SEATWAVE
We bought tickets to see Gary Barlow back in December. We were due to see him this Friday and have just received a random email saying they have invalidated the tickets that we have already received and will issue us a refund within 3-15 days!!!!! They have had our money since before Christmas!!! How are they able to do this???? I’m planning on taking legal advice!!!!

15 maja 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi Rachael,

Thank you for your feedback and I’m sorry that your tickets could not be provided. As we’re a ticket resale website, we provide a secure platform for people to sell on their tickets - we don’t actually own any of the tickets sold online. Regrettably your seller let us know that the tickets sent to you had been made invalid.

In the rare cases where this happens we will do everything we can to find you replacements, unfortunately there just weren’t any equivalent tickets available so we refunded you immediately.

We're sorry for any disappointment caused.

Kind regards,

Seatwave Team

Oceniono na 1 z 5

Hello

Hello, it's me again! Before 2 days I wrote you here and told you about our problem with the tickets and the fact that we were not allowed in the concert hall. You replied that i did not send you the order number to check it out. Now I'm sending you an e-mail that i received from you, a few months before the concert!(It's in Spanish):
"Gracias por comprar tus entradas en Seatwave.
Tu número de referencia de tu pedido es: 2018467
Por favor dedica un momento en verificar que todos tus datos son correctos.
¿Qué entradas he comprado?
Imagine Dragons
07/04/2018 19:30
WiZink Center Antiguo Palacio de Deportes
Cantidad: 2 entradas Pista
E-tickets Inmedatos
¿Cómo recibiré mis entradas?
Cuando las entradas estén preparadas, te enviaremos un email y podrás descargar tus entradas accediendo a Mi Cuenta y pinchando en el botón de 'Descargar E-tickets' que aparecerá junto a tu pedido.
¿Cuándo recibiré mis entradas?

Es probable que no recibas tus entradas justo ahora. Los promotores de los eventos suelen distribuir las entradas una o dos semanas antes del evento. Podrás también comprobar el estado de tu pedido accediendo a la sección Mi Cuenta.

¿Cuánto he pagado?
€170.00 por entrada (x 2 entradas) €340.00
Tarifa de tramitación de Seatwave (IVA incl.) €62.48
Gestión E-tickets €4.95
Total: €407.43

Por favor, compruebe que las entradas que ha recibido sean las correctas. Ante cualquier inconveniente debe contactarnos antes de cinco días del acuse de recibo. Después de este período Seatwave no se hace responsable de la resolución del inconveniente.

Podrás encontrar ayuda y más información sobre cómo utilizar Seatwave en la sección de Ayuda de nuestra página web."

I remind you that on the day of the concert we were informed by the usher at the door that two of the three tickets we had in our hands were already used 30 minutes before.We were not allowed in the concert hall. We talked to a representative of the organizing company and were told that incidents like ours were quite common with tickets bought from your website, and that you often double sale tickets through your website.
I expect an explanation how this double sale was made?!!!

3 maja 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi Valentina,

Thank you for your review, we really do appreciate your feedback.

We've checked your order but we haven't received any previous contact from you about an issue with the order.

In order for us to investigate your report please do get in touch with our Customer Service Team through our FAQ pages or by phone on the number shown on this page and they'll be able to advise you of the investigation process for this.

Best Wishes

Seatwave Team

Oceniono na 1 z 5

SOLD TWO TICKETS FOR £30 EACH

SOLD TWO TICKETS FOR £30 EACH. RECEIVED AN EMAIL SAYING I WAS DUE £52.80 AFTER THEIR COMMISSION. I RECEIVED £38.49. THE PERSON ON THE PHONE SPOKE REALLY BAD ENGLISH SO SAID I WOULD BE CONTACTED BY EMAIL. IT IS LIKE DEALING WITH AN ALIEN ! THEY HAVE SAID IT WAS CONVERTED TO/FROM U.S DOLLARS !? THEN SAID MY BANK MAY HAVE CHARGED ME. WELL THAT WOULD HAVE SHOWN AS A SEPARATE TRANSACTION NOT FROM WHAT THEY GAVE ME. LUCKILY I HAVE KEPT THE ORIGINAL EMAIL. THEY DO NOT SEEM TO HAVE IT OR ARE TOO LAZY TO LOOK AT IT, OR CANNOT READ IT ! THERE IS A LEGAL TERM FOR CHEATING PEOPLE OF THEIR MONEY I BELIEVE. AT 7p PER MINUTE I WILL PROBABLY SPEND MORE THAN I AM OWED BUT I AM NOT GOING TO LET IT GO.

28 kwietnia 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Thank you for getting in touch with your feedback.

We'd like to check your order so we can correctly reply but unfortunately you've not included an order reference.

Could you confirm your order number for us?

Kind Regards

Seatwave Team

Oceniono na 1 z 5

If i could give 0 i would have DO NOT USE

If i could give 0 i would have.
WORST EXPERIENCE EVER .
Firstly let me explain - this is 'platform sharing' site - this helps/ hinders you when trying to cancel /rearrange tickets .

I had booked tickets for a Football game which was rearranged from a Saturday to a Friday - it took me 1 and half weeks to contact Seatwave after searching the website / and finding a phone number that worked. They told me that i could resell over seatwave IF i was a Season Ticket holder (this was new to me) , SW advised that they could only offer refunds if the event was cancelled. I huffed and puffed for a bit (bearing in mind ive paid £70 for x2 championship tickets) . SW said they would contact the football club to arrange tickets for the next home game and be in touch. 2 weeks later i had to ring SW to chase up - they fobbed me off and advised they had to contact relevant department and it doesnt look likely that i will get tickets / refund.

In the end ive no tickets, let my elderly father down (was treating him to see his childhood club for his birthday)

To make it clear:

Seatwave will not reimburse you for anything !!!!! They are the least helpful and competent service provider ive ever had the misfortune of using. I will be placing truthful complaints on social media and will be contacting my MP and any governing body as it seems fraudulent to me to take money off me and not provide any goods.

If you are going to use them - read their terms and conditions (its not pretty and pretty shady)

27 kwietnia 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi MJ,

Thank you for getting in touch with your feedback.

We'd like to check your order status so we can correctly reply but unfortunately you've not included an order reference.

Could you confirm your order number for us?

Kind Regards

Seatwave Team

Oceniono na 5 z 5

Trust worthy

Trust worthy, easy instructions to follow, printed and easily scanned at o2 venue, great place, fab seats and amazing experience xx

26 kwietnia 2018
Opinia niezależna
Oceniono na 1 z 5

Disgraceful, horrible - trying to sell Rolling Stones tickets in good faith!

Disgraceful. Trying to sell tickets in good faith and being patronized by customer service. There is a stupid policy of buyers and sellers not being able to hand over tickets in person even if the seller can only collect the tickets in person on the day and is more than willing to hand them over on the day to the buyer. Sickening, cynical and horrible company - and so much time wasting. Use Gumtree or elsewhere - Seatwave is just TERRIBLE, TERRIBLE, TERRIBLE. Been treated like some untrustworthy ticket tout when I am actually selling tickets to a great gig at a cheaper price than advertised as I don't believe in ripping people off.

24 kwietnia 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi Dannielle,

Thank you for your review, we really do appreciate your feedback.

In order to maintain a secure marketplace we ask all our Sellers to ship tickets using our specified delivery methods (normally UPS).

We don't allow seller and buyer hand overs at the event as we've learnt from experience that this just doesn't work. We want to make sure that tickets arrive safely with your buyer and avoid any delay to your payment. I hope that this helps to explain this requirement.

Kind regards,

Seatwave Team

Oceniono na 3 z 5

Me gustaría vender una entrada en…

Me gustaría vender una entrada en Seatwave pero he leído que en algunos portales como Viagogo no te dan el dinero hasta que la persona no asiste al evento (lógico), pero quién me garantiza a mi que esa persona acuda o no y pueda mentir y así cancelar el pago?

19 marca 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi Jonatan,

Thank you for your review, we really do appreciate your feedback.

In order to maintain a secure marketplace we don't make payment to sellers until after the event has taken place. This is so that we can ensure buyers have successfully attended the event, and in the case of any issues they can be fully investigated.

We hope that you can understand why this measure is in place.

Kind Regards,

Seatwave Team

Oceniono na 1 z 5

Never again

Never again. Tickets sind nicht gekommen und das ist erst 48 Stunden vor Konzertbeginn bekannt geworden. Schadensersatz für Zug oder Hotel oder Flug wird nicht ersetzt. Zieht sich auf die Position zurück sie seien nur ein Marktplatz. Dann sind Sie ein sehr schlechter Marktplatz und für Käufer mit hohem Risiko, dass sie nicht an der Veranstaltung teilnehmen werden. Nur das Ist einem vorher auf keinster Weise bewusst und wird nicht erwähnt.
Never never again.

7 lutego 2018
Opinia niezależna
Logo Seatwave

Odpowiedź od Seatwave

Hi Kati,


Thank you for your feedback and I’m sorry that your tickets could not be provided. As we’re a ticket resale website, we provide a secure platform for people to sell on their tickets - we don’t actually own any of the tickets sold online. Regrettably your seller let us know that he was unable to supply your tickets in time.

In the rare cases where this happens we will do everything we can to find you replacements, unfortunately there just weren’t any equivalent tickets available so we refunded you immediately.

We're sorry for any disappointment caused.

Kind regards,

Seatwave Team

Oceniono na 5 z 5

Caro ma sicuro! Consigliato!

Per Bruno Mars Giugno 2017. Molto, molto caro, ma ho ricevuto i biglietti che volevo senza problemi. Per me l'unica cosa che mi preoccupava era non ricevere i biglietti o ricevere biglietti che non avevo voluto. Comunque nessun problema su questo aspetto. Spedizione veloce. Mi sono divertito.

6 lutego 2018
Opinia niezależna

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