I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establ... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU Wrexham, Denbighshire,, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The delivery team were amazing from.start to finish by phoning us with updates, really friendly spoke to us about the sofa and told us all the features were clean and tidy by taking all rubbish away c... Zobacz więcej
The delivery was made on the date promised. The delivery crew were very professional, polite and friendly. The furniture was pristine. A very good experience overall.
What a beautiful sofa and fantastic service to match! Cant fault our sofa, and such a lovely addition to our home! Thanks to the team in Wrexham!
Informacje dotyczące firmy
O poltronesofà - Wrexham
Napisane przez firmę
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Napisane przez firmę
Dane kontaktowe
Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU, Wrexham, Denbighshire,, Zjednoczone Królestwo
- 01978 268170
4,7
Doskonała
792 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Rewarding shopping experience
I visited the Wrexham store where I was greeted by a very helpful salesman, I outlined my requirements visa vis a replacement for an ageing 2 seater sofa and a recliner chair. After he showed me some options I settled on a Reubens corner unit and went home armed with the details and how to access the exact measurements on line. I returned to the store a week later and the same salesman assisted me again with the final selection and purchase of a the corner recliner sofa set, the salesman's attention and help in the process was really rewarding.
27 maja 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Have had problems with my furniture…
Have had problems with my furniture since received, have been back to store on many occasions only to be told by the manager ( been a few of). They were going to get a ombudsman to get intouch. Another year later and still nothing, will never use this company again total waste of money. Buyers be aware
15 czerwca 2023
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Good Afternoon Paul,
Thank you for taking your time on leaving us a review today.
I am sorry to hear your having ongoing issues with your furniture and for the lack of communication you have received overall which has resulted in a 1* review.
We will be happy to look into this for you, As i am unable to see any details to locate your account please can you send a screenshot of your review along with your account details over to socialmedia@scs.co.uk alternatively you can call our aftercare team on 0191 731 3300.
Many thanks,
Kind Regards
Kayleigh
Customer Experience | ScS
Lest to browse
The girls that attended to us did a great job we were left to browse and not feel under any pressure when we asked them how to order the girls offered us tea and went through the paperwork.
We would have given them 5stars but the store Manager had gone to another store and the girls had trouble getting into the system has the store Manager had the password but they overcame this on their own tables.
Well done girls it was a pleasure.
29 maja 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent experience
The whole process was smooth from start to finish. In the store we were not rushed into choosing the sofa and chairs so were able to take our time in ensuring that we chose the best ones suitable for our needs. The furniture was delivered 3 weeks before we expected it. Received emails with a date of when furniture was due into distribution centre; confirmation of delivery date and further details of delivery slot; more detailed timings; on the day, the time of delivery and a link to track the crew. A 'phone call an hour before delivery of our new furniture - excellent service. The furniture was delivered by Shaun and Andy who were both friendly, courteous, helpful and very professional - a credit to SCS.
28 maja 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Just a visit...
We called in at SCS just to start looking at sofas and ended up buying one on the spot. No pressure, very helpful, large selection and some offers. Very happy, and even more so that we didn't go trolling thru more shops.
19 maja 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Charlie is a legend
Charlie is a top customer service person , excellent work and went above and beyond
25 maja 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Aurora sofa
Shaun and Andy did a great job with my sofa delivery They kept me informed on delivery time. When they arrived they were both very friendly and polite. They were respectful of my property and put my sofa in place unwrapping it and taking away all the packaging.
I'm really happy with my sofa. It's comfortable and looks great.
25 maja 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good to deal with and were very…
Very good to deal with and were very helpful especially in holding my order for me longer than usual due to my new home being delayed.
20 marca 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Mark was very nice
10 maja 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I got what I wanted
7 maja 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent friendly customer service
Excellent friendly customer service, left us to make decisions with no pressure sales even though it was a bank holiday weekend and very close to their closing time. We will definitely recommend you to anyone looking for furniture. Thank you so much SCS Wrexham team.
5 maja 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Can’t fault our service
Can’t fault our service, Mark and Dean are extremely helpful. Slight hiccups getting a delivery date sorted but once we had one scheduled there were no issues. Fab communication from them through the process and helping us get the sofa in the correct spots without any issues. Can’t fault them at all
14 maja 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Mark + Dean were very friendly and were…
Mark + Dean were very friendly and were very careful with delivering the sofas to our home. Great at communicating with costumers. A great service. Would definitely recommend them!
14 maja 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We ordered our sofa from the wrexham…
We ordered our sofa from the wrexham store great service from the start to the sofa being delivered today by Craig and Jamie great professionals in and out in no time 👏
11 maja 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent delivery service
Excellent delivery service.
Arrived on time and notified me of arrival time.
27 kwietnia 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fantastic service and delivery
I cannot fault anything about the whole process. From the showroom staff to delivery everything was faultless.
We had notifications along route, with updated timings.
Matt and Neil were very professional, efficient and friendly. Two really nice guys. (Even though one was an Everton supporter). They did such a good job we could overlook that.
A few delays with delivery but that was out of anyone’s control.
Really impressed. 😊
30 kwietnia 2024
Opinia niezależna
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Friendly and HelpfulI found my experience at ScS excellent…
I found my experience at ScS excellent . There were 3 assistants serving in the store and each one was very friendly and helpful when I asked them various questions. I would certainly recommend this store to my friends .
27 kwietnia 2024
Odpowiedź od poltronesofà - Wrexham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.