Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Zobacz więcej
Reakcja na opinię
We were kept informed every step of the way on how long our new suite would take and then what date and time it was going to be delivered. The two young men were very pleasant, respectful and profess... Zobacz więcej
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O poltronesofà - South Shields
Napisane przez firmę
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Napisane przez firmę
Dane kontaktowe
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Zjednoczone Królestwo
- 0191 731 3300
4,7
Doskonała
730 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Experience
We were greeted by Danielle who was friendly and welcoming. We were given excellent advice about a particular item we were interested in. We retutned later that day and spoke to Russ and placed the order. Fantastic team - thank you
24 sierpnia 2024
Opinia niezależna
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
venew sofa good customer service ,good prices
very good customer service ,good prices
25 sierpnia 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Absolutely amazing staff so friendly…
Absolutely amazing staff so friendly and helpful ,also super knowledgeable about all the items in store ,I love buying local and the staff here remind me why ,cant wait for my new sofa to arrive 😀
22 sierpnia 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
In short, excellent service.
In short, excellent service. My wife and I were able to look at a range of suites with no pressured sales pitch. Russ answered all our questions and provided us with balanced advice. A good range of configuration options available within the suite design we were interested in and similarly, a range of various payment options.
7 sierpnia 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Friendly sales people
30 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sales person
12 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff were friendly and very helpful…
Staff were friendly and very helpful answering any questions we had. Happy to support our local SCS.
27 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
THE PERFECT DELIVERY TEAM!
Our furniture was delivered by David Hagen and Stephen Ditch at the day/time stated in frequent updated text messages sent by SCS.
David and Stephen were amazing, very professional, friendly, polite and helpful at all times. They unpacked our furniture speedily and very carefully and even asked us where we’d like them placed in our lounge. I can’t remember having two delivery people who were as good at their jobs as these two men.
Thank you David and Stephen and thank you SCS for our beautiful new suite. We are completely satisfied and delighted. From first visiting the store to getting our suite delivered the service we received was first class!
23 lipca 2024
Opinia niezależna
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Greeted on entry ,left to look round…
Greeted on entry ,left to look round which was good as I didn't feel harassed.
Guy who dealt with me and my order was friendly,explained things very well.
14 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Quality sofas and service
Great service in store. Delivery lads Dalton and Steven were spot on.
18 lipca 2024
Opinia niezależna
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Got what we went for.
No pressure staff but on hand to guide and advise. Know all about foam quality now and realise you get what you pay for.
17 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful lady in store
Very helpful lady in store , not pushy at all like some sales people
15 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful
Went in to have a look at one sofa and left with a even better one and better deal too the guy who help us with everyone was Very helpfully and friendly
7 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very pleasant experience
Very pleasant experience, staff were more than helpful and very knowledgable. Shope was clean, well ordered and welcomming. Everything from ordereing to delivery ran smoothly and easily. Would recommend and shop there again.
7 lipca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Got all information needed
30 czerwca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very polite lads set everything up…
Very polite lads set everything up right and explained everything nice and clear. Very pleased and impressed with our item .
5 lipca 2024
Opinia niezależna
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
5 star service
I ordered my sofas earlier in the year to be delivered in may, i rang up as couldn't accept delivery on the date i originally said, scs kept my sofas for a further 2 weeks until i was ready for delivery, Kai and Steven delivered my sofas this morning, they were polite and helpful and very friendly, it was a smooth process from start to finish, I was kept upto date regularly until they arrived at the property, if I could give more than 5 stars I would, I will definitely be ordering from scs in the future.
26 czerwca 2024
Opinia niezależna
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Lovely shop and very helpful staffnice and clean store
Great staff nice and clean store and good choice of sofas to choose from and very helpful
21 czerwca 2024
Odpowiedź od poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.