The delivery driver and partner were fine, there was no issues with them but one of the chairs has a dent in the seat and an elbow dent on one of the arms, There is a major difference between the 2 chairs that were delivered 1 is fine but the other looks like it may have already been used, we will need someone to come and view this at our home, or we will come into store to discuss this

Letting you no what time arrival was exactly on time very nice young men brought furniture and put it together very pleased

Amazing service. From buying the sofa and the staff being super helpful and welcoming. And the delivery men being really friendly and helpful.

Everything was explained about the sofas and choices we had as soon as we arrived. The sales assistant (who's name unfortunately I can't remember), was so helpful. We were left to browse, and when we found the ideal sofa the process of making the order etc, was simple. Very good customer service.

Staff very attentive with us, disappointed with delivery service having to wait 4+ weeks after purchasing sofa +chair+stool

We was greeted on entering the store and then left to browse for a while, then the salesman helped us sort out choosing our new sofa and was very knowledgeable, the only downside was they ordered the wrong colour suite which got rectified quickly

Being delivered in separate boxes put together with the utmost care putting the sofa exactly where I wanted it taking away all the rubbish very polite gentlemen with a professional manner all in all a lovely experience

Excellent service from the communication to the delivery. Delivery guys were brilliant, polite and very efficient. Will definitely be purchasing again from Poltronsofa Chesterfield again.

Lovely guys that delivered

Ali was helpful, patient and informative. Lots of choice of styles, fabrics and colours.

The young salesman was incredibly nice, really helpful and made the whole experience very pleasant indeed.
He was very kind and patient explaining every elements of my purchase and delivery.
Thank you

Staff were very friendly and informative. Ordering was very easy

Very warm welcome when you enter the store very lovely gentleman

The delivery staff were helpful made sure we knew just when to expect their arrival
Put everything where we wanted it placing
Made sure we were happy with everything before they left and knew how to contact them if we had a problem

They was very friendly and polite thank you

Every think went well delivered on time polite delivery guys very pleased

Very helpful and informative gave good advice when required also explored alternative choices a good all round experience

Staff in store were very helpful, patient and had a good knowledge of the various sofas to guide our choice.
The delivery guys were lovely happy chaps ( Todd and Kondwani) obviously enjoyed working together.
Communication from beginning to end was excellent.

The in shop experience was good, as was the delivery. I couldn't fault the two guys who worked hard in unbearable heat. However I was disappointed to not receive any notification on the morning of delivery despite a previous day email promising a smaller time window and an app to track the delivery. Consequently we were hanging around all day wondering.