We had a fantastic experience buying our sofa at Poltrone Aberdeen, thanks to the excellent service we received. Our salesman Michael was incredibly friendly, helpful, and knowledgeable, taking the time to answer all of our questions without ever making us feel pressured. What really stood out was the way he engaged with our children, making them feel included in the experience and genuinely interested in choosing the sofa with us. His warm, approachable manner made the whole process enjoyable for the entire family. We couldn’t be happier with both the service and our new sofa. Highly recommended!

Lisa in the Aberdeen store was very knowledgeable and friendly. I didn't feel pressurised for a sale either, which is a big plus in my book!

Lisa was a massive help, very friendly and made the shopping experience fun! Thank you

Blake was amazing helping me picking out everything. Was amazing with my special needs brother and keeping him entertained whilst I looked at sofas. 10/10

Great service

Extremely helpful experience at the aberdeen store. I would recommend anyone looking for a comprehensive experience when buying furniture, visit the store. I have existing furniture in a hard to find colour and was able to buy a recliner chair in the exact shade I required.

Assisted by micheal, excellent member of staff
Very knowledgeable

The furniture staff were very helpful. The furniture was delivered when expected.
Unfortunately part of the 3 piece suite was the wrong material.. we had to accept the wrong item pending a replacement.. We have heard nothing from Poltronesofa since. Hears hoping we don't have to wait too long.

Sales assistant was very friendly and helpful and able to point me in the right direction for what I was looking for.

Salesman (Sam) was very good at his job. Informative, helpful and charismatic.
Showroom was lovely and smelt divine.

The salesman Sam that is about to retire was extremely professional and helpful.
The price range and quality of the products available is amazing.
Can’t comment on the delivery as it’s only booked for October!

I was pleased with how they put together my furniture and when I asked them to move them into position they did so. When they came in to see layout I told them furniture was normally taken in through patio as it was awkward through front door. After they left I noticed they had damaged the post for vestibu!e door and I checked my front door and the post was also damaged. I was annoyed because I had told them about it and they didn't have the decency to tell me. I took some photographs but unfortunately can't attach them.

Lisa, was really helpful with finding our new sofa. Made the experience so nice and calm. She was absolutely amazing with our baby and nine year old. Can’t thank her enough.

Advised by micheal
Excellent assistance
Very informative

Staff at shop were really helpful, delivery drivers were right on time and left no mess at all.

Sales person was lovely. Very helpful and knowledgeable about the products on offer. Made the process very easy. Explained it all very well

I had an excellent experience with the staff member Sam who assisted me in purchasing my furniture. He was friendly, knowledgeable, and very patient throughout the process. His professionalism and outstanding customer service made the entire shopping experience smooth and enjoyable. I truly appreciate his help.