Scaramanga Recenzje 

514
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Came across the Scaramanga website by accident. I've been trying to buy a small antique bedroom chest/box for some time and saw that they had an excellent selection available. Despite being wary of su... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

If you are looking for something special that will last, then Scaramanga is the place to buy. From bags, to airpod keyrings, to monogrammed wallets all made from the finest and uniquely grained leathe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I own eleven bags and countless small leather goods from Scaramanga, and my collection keeps growing. Why? Excellent customer service, beautiful items which are made to last and look even better as... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Purchased a small Kadai Fire Bowl, expected dents, rust and repairs as part of it's character, but did not expect holes. The slightest pressure and you could easily push your finger through an area of... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami
  2. Sklep z dodatkami
  3. Projektant wnętrz
  4. Sklep z wyrobami skórzanymi

Informacje przekazane przez różne źródła zewnętrzne

Scaramanga was founded in June 2006 by Carl Morenikeji when he came across on old iconic vintage leather satchel whilst travelling in India. Inspired by the style and quality, he sought out artisans who would use the traditional methods and tools to recreate modern leather satchels. Additionally, he started sourcing vintage furniture and thus Scaramanga became what it is today; a lifestyle brand handcrafting classic leather bags and supplying unique vintage furniture. Although only a small team, Scaramanga currently have 2 large warehouses and a store open to the public in Fife, which you are welcome to visit at any time. Although only a small team we are all passionate about our products and were delighted to receive the Retail Business of the Year award in 2013.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

514 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(514)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
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Oceniono na 2 z 5

Gift for my partner was not dispatched…

Gift for my partner was not dispatched from Scaramanga according to their delivery statement on time

18 grudnia 2018
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you very much for your review Nigel, I'm so sorry your order didn't arrive on time. I've investigated with my team and it appears that this was due to human error caused by a miscommunication. I've addressed this with my team, to prevent an error like this occurring again in future. Your order was dispatched yesterday and I can see it was delivered to you this morning. I appreciate delivery was late, but I'm glad your parcel is with you now.
Please let me know if I can help you any further.

Kind regards,
Georgia Porteous
Operations Manager

Oceniono na 5 z 5

Love the bags

My boyfriend has several bags and for Christmas, he bought me a satchel for work and saddle bag which I use at the weekends. I love them! I was worried about damaging the leather as I'm quite careless but I'm amazed how tough they are! I'm quite petite and I was worried the satchel would swamp me but it's fine. Ample space for work stuff and my lunch!

12 maja 2018
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you very much for your lovely review, we're so glad that you love your bags!

Oceniono na 5 z 5

The most durable satchel in the world... ever.

I bought a satchel with Scaramanga a number of years ago and it's still going strong. Even after lugging it around on a bike, stuffing it full of heavy work paraphernalia on a regular basis and generally putting it through its paces. I'm a fussy customer when it comes to durability but Scaramanga have served me well!

7 lutego 2018
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you very much for your lovely review John, we're pleased that your satchel has served you so well!

Oceniono na 1 z 5

leather purses

I love leather purses, my first leather purse from scaramanga lasted just under 2 years before the stitching inside come away. After contacting Scaramanga I was told they could do nothing so I purchased another and guess what i've had it for under 2 years and the same problem has happened. Very disappointed and this proves a fault on their purses as the same problem happened after the same duration. Another leather purse that has to be binned. The reason I love leather bags and purses is the older they get the more in love with them I get. I do not purchase a leather purse to use for just 2 years and then no more. Not happy with Scaramanga just apologising but not offering a solution. Very unhappy!!!

10 stycznia 2018
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you very much for your review Sharon, I sincerely apologise for your frustration and that you've experienced issues with both of your purses. We do offer a year's warranty for all of our leather goods after purchase, and if made aware of any faults that occur during this year we will repair or replace the item. After the warranty expires, we do offer a repair service for a small fee. However, from the looks of the photos that you sent the lining is frayed, and there is unfortunately very little we can do to rectify this. We can recommend that you glue the lining to the leather to stop this worsening. Again, we apologise that you have unfortunately had this happen to both of your purses, but we do sell hundreds of these purses every year and very few experience an issue even after the year's warranty. If there is anything else we can do to help, please send us an email at sales@scaramangashop.co.uk. Kind regards, Georgia, Operations Manager

Oceniono na 5 z 5

Fantastic service

Fantastic service, I am very impressed with the quality of my leather bag. Would highly recommend!

21 grudnia 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you so much for your review Elaine, we are so happy that you're pleased with your bag!

Oceniono na 5 z 5

Perfect in every way!

I own eleven bags and countless small leather goods from Scaramanga, and my collection keeps growing. Why? Excellent customer service, beautiful items which are made to last and look even better as they age and - most importantly to me - Scaramanga are a company whose ethics are top-notch. I can't recommend them enough.

Looking forward to number 12... :D

4 listopada 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you so much for your lovely review Mrs West!

Oceniono na 5 z 5

Recommended

All good, and they did the extra mile to satisfy my needs as much, as possible. I ordered to Hungary, there were no problems. Continuous support. The product is quality of course.

28 września 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thanks so much for the lovely review Andras!

Oceniono na 5 z 5

Just bought a bag in North Dakota

Just bought a bag in North Dakota, USA at the Lewis and Clark Interpretive Center. They said they were the only US retailer. I LOVE it! Great quality and price. Definitely will have to order another.

22 lipca 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Ah Lisa - we are so glad you love your bag! Lewis and Clark are our only US retailer at the moment, but we can send overseas all the way from Scotland to anywhere in the world!

Oceniono na 5 z 5

Very happy!

I ordered a Bella bag at the weekend, and it arrived today (Wednesday)..well packaged, lovely dust bag and fast delivery.

The bag itself is gorgeous, and - as a self confessed handbag addict, who chops and changes bags regularly - I can see myself using this one for some time.

Very happy with the service and would definitely recommend the company.

7 czerwca 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thanks so much Jenny - always nice to hear from a happy customer!

Oceniono na 5 z 5

Scaramanga Flight Bag 2

I order my Scaramanga Flight Bag 2 in March 6th 2017 and I was expecting it by April 3rd, to my surprise it took less that two weeks. I was so excited receiving my Scaramanga Flight Bag 2. It is so beautiful and fashionable, perfectly handmade, high quality materials, and the smell of the leather is amazing! I thought it was going to be too small but it's not, I have two little girls and everything that I need for them for a day out fits perfectly in it. I love my Scaramanga Flight Bag 2 to the moon and back. It also makes me happy all the compliments that I have received since Thursday 16th from my family, friends and people around. I'll let everybody know about Scaramanga for sure. I'm a very happy customer because of the quality and the promptness of the service. Thank you so much!

19 marca 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Oh we are so pleased that you love your bag! Our Operations Manager used her Flight Bag 2 as a change bag with her baby twins and thought it was brilliant too!

Oceniono na 5 z 5

Printers Trays

Having found the product I wanted on the website, I ordered and paid for it with no difficulty. The product arrived safely and much quicker than I expected. The delivery company used their sense and left it with our next door neighbours. The antique trays were well packaged and undamaged and were what I ordered. They were as I expected them to be having examined the example on the website. It was a refreshingly easy transaction where I paid less than I expected for something I wanted and it arrived before the target date intact and as advertised. Who would have thought this was possible in this day and age.

8 lutego 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

We do our best! Thanks for the lovely feedback and review.
Team Scaramanga

Oceniono na 5 z 5

Сумки - супер!!!

Купил у них iPAD LEATHER MESSENGER BAG 11 INCH. Прислали роял почтой. До Ижевска дошло за 2 недели (моя самая быстрая доставка за такую цену). Качество сумки 5 баллов! Нитки не торчат, кожа натуральная. Носить одно удовольствие. За возвратом НДС надо писать в саппорт

8 lutego 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Благодарим Вас за обзор

Oceniono na 5 z 5

Perfect canvas and leather backpack - I love it!

My canvas and leather backpack is just what I've been looking for - it's stylish enough for a work bag but equally doesn't look out of place walking the cliffs or on the beach - and it carries an A4 sketchbook and drawing stuff! I've even tried my A3 sketchbook and that fits too, so I'm very pleased. Quality is excellent as always (this is the second Scaramanga bag I've owned), delivery was prompt and I would recommend Scaramanga without hesitation, so thank you for my beautiful bag!

5 lutego 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you Jenny!

Oceniono na 5 z 5

Everything you could want

Excellent product, very prompt at answering queries, and very fast delivery. Couldn't have asked for more.

2 lutego 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you Deborah!

Oceniono na 5 z 5

Great as usual

Great products, great price, great delivery

1 lutego 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thank you!

Oceniono na 5 z 5

Old is best

Bought some lovely old items which look fab and add character to our house

1 lutego 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thanks Mary, we are glad you like them! If you have any photos we would love to see them!

Oceniono na 1 z 5

Poor postage,quality of goods, service and repair.

I ordered a vintage briefcase shoulder bag for work. When the bag arrived it was posted in a mail bag (Plastic bag) which was not adequate protection. Once opened the canvas dust cover bag had mathmatics written in biro on it. After the first day of use, one of the leather rivets that fixes the shoulder strap to the loop on the bag came off. I emailed Scaramanga, to receive an email back stating I could repair it myself! I had paid £100+ for this bag, and refused to fix it myself. I returned the bag for repair (to be re-revited), and upon receiving the bag back a week later, the new rivet had been hit so hard the rivet was deformed and the chrome plating was flaking off.

The service and workmanship of this so-called handmade item by Scaramanga is completely in adequate. Will not be buying from them again.

31 stycznia 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Hello Steve, we are very sorry you are disappointed with your bag, we always try to help as much as possible. The canvas dust bags we send the bags in are made in India using cotton and often do have Indian writing/markings on them.
The rivets which hold the leather pieces together do occasionally come loose as all the bags are hand made so it means that the man making that particular bag did not hit that particular rivet hard enough at the time the bag was made. We usually just send a spare set of rivets out to customers so they can replace them if this happens, but you preferred us to do it ourselves which we did.
Again we are sorry if you feel the quality is not up to standard and have sent you an email to see how we can ensure you are happy with your purchase.

Oceniono na 5 z 5

Fast delivery,flawless goods

I bought a personalized wallet and was very surprised by the fast production and delivery of the goods which looks perfect.

31 stycznia 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Thanks Klara!

Oceniono na 5 z 5

Fantastic - I love it!

This is a gorgeous antique mirror. Very heavy and solid and has tints of the original colour. Looks absolutely beautiful hanging in my bedroom. Very happy, and for a great price too!

29 stycznia 2017
Opinia niezależna
Logo Scaramanga

Odpowiedź od Scaramanga

Ah thanks Melanie - we bet is looks lovely!

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