It was my first time using Scandiscapes. I bought two large plant pots, three tiny cacti and a succulent. All arrived quickly and we'll packaged with little plant care guidance cards. I had one query... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were spoilt for choice for fabulous unusual plants to brighten up our flat and great looking pots. The three plants we brought looked super healthy when we got them in the post and the packag... Zobacz więcej
I'm very happy with my experience with Scandiscapes. I was looking for an affordable cast-iron plant, as the garden centre close to me was too expensive and I'm not very good with plants. The website... Zobacz więcej
Plants arrived well packaged and quickly but, unfortunately, the Pilea was in quite a bad state. Most of the stems had snapped (possibly in transit) and the remaining leaves beginning to brown. Look... Zobacz więcej
Informacje dotyczące firmy
- Sklep ogrodniczy
- Dostawa kwiatów
- Targ kwiatowy
- Projektant wnętrz
- Sklep z meblami do salonu
- Szkółka roślin
Napisane przez firmę
A small business dedicated to bringing the calming effects of plants and clean, sustainable design to homes all over the country.
Dane kontaktowe
Castle House, Castle Street , N1 3LY, London, Zjednoczone Królestwo
- hello@scandiscapes.com
- www.scandiscapes.com
4,7
Doskonała
211 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shockingly bad customer service
I have emailed this company 4 times about my order and to date have not received a reply . There is no contact phone number so I have no way of contacting them
30 maja 2019
Opinia niezależna
Beautiful plant and quirky pot
Beautiful plant and quirky pot. Great addition to the collection.
22 maja 2019
Opinia niezależna
Amazing plants and service
Beautiful plants that arrived in great condition. The packaging protected the plants and is all recyclable which is amazing. I was missing a care card for one of the plants I ordered and Merje was very friendly and accommodating in sending one out.
Have already placed another order and can’t wait for it to arrive.
2 maja 2019
Opinia niezależna
Beautiful plants
Beautiful plants, reasonably priced, excellently packed and promptly delivered. Would definitely recommend Scandiscapes!
22 kwietnia 2019
Opinia niezależna
Happy customer
Great products, generally well packaged and great customer service!
4 kwietnia 2019
Opinia niezależna
Lovely plant subscription service
Lovely plant subscription service. Plants are in good condition, plant types and shapes vary considerably and the pots they come in are just gorgeous. The ability to select which plant arrived next would be a plus.
3 kwietnia 2019
Opinia niezależna
Recommend
I had problems with my order but customer service helped me straight away and even gave me an extra plant as compensation.
I would 100% recommend Scandiscapes.
2 kwietnia 2019
Opinia niezależna
Goods came with sticker showing lower…
Goods came with sticker showing lower price than I paid - even with "20% discount". Items arrived in separate deliveries - really inconvenient. No reply to emails.
1 kwietnia 2019
Opinia niezależna
Odpowiedź od Scandiscapes Ltd
Hi Judith,
I am really sorry this was not the best experience for you. As we discussed over email, we are still quite a young company so not all processes work perfectly every time - the two items should have arrived at the same time but unfortunately did not in this case. Apologies as well for the sticker which understandably made you feel cheated- this was from a market event I did recently where I was able to sell items at a cheaper cost as there were no packaging, shipping, storage, marketing etc. costs involved.
I do hope you enjoy your lovely plant regardless of this and I really appreciate your feedback - it will go a long way in helping me get our processes working even better.
Merje
UPDATED - It's was a tiny plant for the price
It's was a tiny plant for the price. For the amount I paid I would have expected better.
Originally left a 1 star review but the customer service after was impeccable.
30 marca 2019
Opinia niezależna
Odpowiedź od Scandiscapes Ltd
EDITED:
Hi Luke,
Thank you so much for your feedback. I appreciate you were disappointed with your plant - they do unfortunately vary slightly in size - don't worry, you did not sign up for a subscription but I have now refunded the order to you as the idea is to delight people with gorgeous plants, disappoint them!
Merje
Excennt and delivery and plant superb
29 marca 2019
Opinia niezależna
Disappointing quality, late delivery
Initial lack of communication was followed by a further delay in delivery. Further disappointment with the plant delivered, I was expecting a bit better for my £15 than a small Easter cactus. The ceramic pot was cute but didn’t save the experience from being poor. As this is a monthly subscription I will give it another month to see if the quality improves. Disappointing and substandard ☹️
27 marca 2019
Opinia niezależna
Odpowiedź od Scandiscapes Ltd
Hi Julie,
I am so sorry for the delays with the subscriptions over the past two months. If I'm honest, I have been a bit overwhelmed with the popularity of the subscription service. As I mentioned over email, your feedback has helped put some more robust processes in place which will ensure these delays no longer happen.
I am also sorry you are not finding the subscription value for money - the succulent subscriptions are usually for smaller succulents with the added value of getting a surprise, a matching planter and care instructions specific to the plant. I do realise this will not be as cheap as going out to buy the same plant on it's own.
Please do let me know if you have any further feedback - I am very keen to learn from mistakes so we avoid making them again.
Merje
A good plant excellently wrapped and…
A good plant excellently wrapped and delivered as stated.
23 marca 2019
Opinia niezależna
Quick dispatch on a plant and excellent…
Quick dispatch on a plant and excellent customer service.
23 marca 2019
Opinia niezależna
Quick delivery
Quick delivery. Really well packaged plant that arrived in excellent condition! Thank you!
1 lutego 2019
Opinia niezależna
Great and efficient delivery
Great and efficient delivery - Thank you!
29 stycznia 2019
Opinia niezależna
Really beautiful plant subscription…
Really beautiful plant subscription that the recipient loves - really high quality plants and pots, and very well packaged - highly recommended!
25 stycznia 2019
Opinia niezależna
Really beautiful String of Hearts plant…
Really beautiful String of Hearts plant and planter!! Had so many compliments and it’s not even fitted to the ceiling yet
11 stycznia 2019
Opinia niezależna
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