Scancom Recenzje 499

Great value eSim, so good I bought another. The only reason I have taken off a star is that the original eSim was not initially activated. It took me persuading via a few emails to get it going. Also the site tried to charge postage for an email delivery !

Excellent,very helpful

Very slow response when in need of support

Bought unlimited 30 day rolling Sim 4G via Amazon. I never experienced the benefit of the 4G. Bought primarily for router to watch TV but TV kept buffering every 10 seconds and apps would crash with error message stating something went wrong. Since I couldn't watch TV I put Sim in mobile phone and service was just as appalling. Web pages felt as if it took two business days to load and would also totally freeze spontaneously. Frustrated, I checked my phone settings and alarmed to see that I could only receive LTE/3G/2G and not even 4G! I also checked the EE Sim signal strength with Offcom and it registered at an appalling -111dBm and fluctuating lower which according to Chat is very poor, unreliable connection which is exactly what I had experienced.

Contacted Amazon for refund and informed not their remit but to contact provider. Contacted EE CustServ and they had no record of my details on their system -not even my £25 payment. It took them awhile to discern that it was a third party licensee and when I mentioned Scancom they didn't even have a Scooby Do who Scancom was. They informed me they were unable to assist me and couldn't even find contact details for Scancom to help me so I'm amazed to see customer comments praising Scancom CustServ as, even at time of writing, I have no idea how to contact them. I even asked Amazon and they said they are unable to assist also. I used Amazon's messaging to Seller to liaise with Scancom but their cooperation is deliberately not forthcoming because I suspect they want me to exceed my statutory 14 days cooling off period to void my REPEATED cancellation request. They want me to keep paying for a service that's not fit for purpose as a dissatisfied customer. I have evidence to prove I am not receiving the service they advertised. I will be looking to escalate the issue if I am not refunded and my contract cancelled ASAP.

quickly dispatched sim card , no problems plug and play, reasonably priced.

Great deal on a business data sim delivered next day.

Great value SIM. Delivered reasonably fast.

Delivered on time easy set up works straight away

Purchased my second Three UK prepaid SIM card from them (previously via Amazon) and have had no issues with either card. The deal was too good to pass and it makes for a great second device SIM.

Easy to communicate follow the order process and it all worked.

fast delivery , no problems connecting

Simple process. Good value. Fast delivery. All good.

Great sim and price which is used for my iPad. 30gb data every month for 27 months.. thank you

Everything from ordering to delivery was exceptional.
The quality and price of my product was second to none too.
Would definitely buy from them again.

My experience with this team was first class. My item arrived in no time and is working very well.

This is great value in a world where cutting costs could make the difference with your business surviving

Fully delivered

We purchased an Unlimited and Uncapped mobile data SIM on the Three network. This SIM was advertised as "designed for business". "Unlimited", "Uncapped" and "designed for business" all appearing on the packaging, including Scancom specific packaging.

[Note: Three are not the only company committing this fraud, I believe they all do it.]
We use these SIMs on site and while mobile to access business systems, download datasheets and software. We also back up our laptops and access cloud based storage as encouraged by the technology suppliers.

The business doesn't operate without internet access and almost ALL services providers have switched to cloud based services. (see my review on Microsoft who are reducing on premises based services meaning even within your head quarters you will rely on an internet connection).

We often require software installation packages and updates with many hundreds of Gb. Let alone documentation and online application use. So an actually Unlimited and Uncapped service is essential.

These SIMs are neither uncapped, or unlimited and are in fact capped at 1000Gb. Three will tell you that this is due to the "fair use" policy, but that is totally dishonest. When something is advertised as "Unlimited", fair use would be unlimited.

This means that the business is unable to operate until the SIM resets.

Note: If the SIM stops mid download or upload, then the data has to be retransferred, meaning that you have to pay twice for doing the same thing.

This may be "legal", we are seeking advice about this, but it is certainly unethical!

I have bought over 8 sim cards from Scancom over the years.

These guys know what they are doing. Their deals are solid, their back end management system is on point, and their support are solid.

My home and office are run by sim cards from Scancom, often averaging 350-500megs on down and up to 125 on the up. I'm chuffed.

The SIM you purchased is a Three‑network data SIM, and while the description mentions connecting to the “strongest available signal,” this means it will connect to the strongest Three signal, not to other networks such as Vodafone, EE, or O2.

It will always remain on the Three network because it is locked to that carrier’s infrastructure. It does not switch between networks the way a multi‑network roaming SIM would.

Lebara uses the Vodafone network, which explains why your Lebara SIM shows full 5G in your location — Vodafone’s mast in your area is stronger than Three’s.

Your devices being 5G‑capable is not the issue; this is simply a difference in network coverage, not the handset or SIM card itself.

above is the reply I've got on email complaining that the sim card is not as advertised:

Three 500GB per month Preloaded Data SIM - Access to Three & Vodafone* - Connects to the Strongest Signal available.

Be aware no matter if you have a 5G Vodafone antenna next to you it won't automatically by default connect to it.