Scamp & Dude Recenzje 

507
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing experience at Scamp and Dude Brighton today. I found the perfect dress to wear to a Summer wedding, great quality and fit. The staff in store were so lovely and what really stood out was their... Zobacz więcej

Oceniono na 5 z 5

I love scamp and dude products and have been buying them for years. Most recently I purchased in store a pair of jeans which I loved, I had been looking for a decent pair of jeans for sometime and the... Zobacz więcej

Oceniono na 3 z 5

I ordered a t-shirt and it was quite nice. Since then I have received multiple emails every single day. I had three yesterday within a 5 hour window. I've had to unsubscribe. It's a shame because I th... Zobacz więcej

Oceniono na 5 z 5

Absolutely in love with clothes !! Quality is outstanding!! Also Customer Service a specially Holly !! It’s been so helpful and understanding through all my queries !! You really forget that there is... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą damską
  2. Sklep odzieżowy

Napisane przez firmę

Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

507 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(507)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 67

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Superb customer service.

This company is just fantastic. Great ethics and wonderful clothing.
If there is ever an issue the customer service is second to none, be it on line or I store.
I had to contact them online after a small tear in the seam appear and they were so helpful, providing a returns label and sending a replacement out asap.
Totally fabulous

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Smashing Birthday Spree 🎂

Was looking forward to my birthday shopping trip and was greeted at the Brighton store by a lovely smiling Emma and invited to have a glass of fizz while I browsed. You can't really start a shopping spree better than that, can you?! Ange, Carly and Ria were also fabulously helpful, finding me ideas to try, checking for my size if it wasn't on the rail, and seeking out newness, as well as looking after my purchases for me while I went to the theatre for my birthday treat! 🎂 Thank you all so much ❤️ ⚡️

11 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Customer service second to none …

The clothes are fabulous as usual but the customer service from Holly was also amazing! Holly fixed a problem with the delivery address on my parcel and kept me up to date every step of the way, ensuring that I received my goodies. . Thank you Holly 🙏

24 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Service over and above the norm

Service over and above the norm. I cannot recommend the sales team, particularly in Brighton, who sent out the coat I wanted and explained what I needed to do to claim back the VAT. From the beginning to the end they made the experience so easy and personal.

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great Staff

Visited Clarks Village Outlet yesterday. Really lovely staff and great clothes. Loving the pockets in dresses and cardigans along with the dayglo colours.

I bought 3 great items and will be back. Thank you ladies for your help choosing items x

8 marca 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you so much for your feedback, we hope you love your new haul!! x

Oceniono na 5 z 5

I absolutely love Scamp & Dude clothes

I absolutely love Scamp & Dude clothes! Excellent quality & fabulous customer service. Clothes always feel quality, pockets are great & lovely fabrics. It's a shame returns have to be paid for, as it's not always easy to work out which size is best! Love the original colourful leopard print designs & would love to see more of those prints back aswell! Thank you S&D keep up the super work ⚡️🩷 x

3 marca 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you so much for taking the time to write your review, we are so happy you love your Scamp & Dude clothes xxx

Oceniono na 5 z 5

The best Customer Service Department that actually delivers !

I had to return a dress because it was faulty. Debs at Customer Services was brilliant. Within a few minutes she had replied to my email and sent me a free returns label. I sent her a copy of my tracking receipt and a replacement was sent out immediately. How refreshing to speak to a Customer Services department that actually service their customers. Good job Scamp & Dude and many thanks again Debs ! The dress is fabulous too by the way!

2 marca 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you so much for taking the time to write your review, Debs is fabulous! We have the best CS team xxx

Oceniono na 5 z 5

Great jeans - Authentic Light Indigo Boyfriend Jeans

Ordered Authentic Light Indigo Boyfriend Jeans. Sadly original parcel not delivered. Contacted Customer Service and my issue was resolved quickly. Kept informed throughout. Replacement received and jeans perfect fit. Special thanks to Holly who helped me through the process.

20 lutego 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Love it hear this and thank you so much for your feedback x

Oceniono na 2 z 5

Made for tall women

I liked the look of the clothes but my purchases ended in disappointment. I ordered 2 different items in different sizes. Neither of them fitted anywhere in spite of making checks about sizing before I bought. The dress - a size smaller than I would usually buy, was like a tent and made for a woman of Amazonian height, making the neckline, shoulder line and sleeves a disaster … likewise the sleeves on the top (my usual size) in a mesh fabric meant they wouldn’t stay up when I turned them back. I am 5’ 3”. As S&D offer petite sizing, I lost the will to live over exchange. If petite sizes are offered I may try again. However, at £3.95 for postage and then again for return the purchase risk from S&D has really put me off.

21 lutego 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you for your feedback and so sorry the dresses didn't work for you. Our founder Jo is 5ft 4 who our collections are sizes are based on and we have lot's of customers who are petite who love and wear our collections and we provide all product sizing on the size charts on the website along with real customer reviews and size widgets to help get the best fit but we do of course listen to all customer feedback so thank you for taking the time to provide your review. As we are an independent brand, we use a third party fulfilment company to pick, pack and ship all of our orders. Due to this, they also charge us to process every item that is returned to us. For this reason we sadly are unable to offer free delivery or returns and we don't feel comfortable hiding costs like this inside the cost of our items. We do offer free shipping for orders over £125. We hope you understand x

Oceniono na 5 z 5

Scamp and Dude - amazing customer support

I absolutely love Scamp and Dude clothes (and ethos!) but for the first time ever something I had bought I didn’t like, so I sent it back but after returning it via InPost it had got lost. I contacted Scamp and Dude customer services and the brilliant Debs had sorted a refund within minutes. The customer service is as brilliant as the clothes 😊

17 lutego 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you so much for your kind words xxx

Oceniono na 3 z 5

I love scamp and dude but…

I love scamp and dude. I’m one of their original customers from back in 2016!
However, I’m disappointed that a company that is now stocked on next online, has reported significant growth and is a multi million pound company, still charges for returns.

… a bit stink to say the least.
It’s put me off purchasing especially when the sizing is a little inconsistent across the range.
They’re no longer a small brand and free returns is a little nod to say - we appreciate you, their customers.

8 stycznia 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you for taking time to provide feedback, it does mean so much to us. We do offer a small collection of our core range to Next to introduce new customers to the brand. All of our purpose product and new/exclusive ranges are only available on our site. As we are an independent brand, we use a third party fulfilment company to pick, pack and ship all of our orders. Due to this, they also charge us to process every item that is returned to us. For this reason we sadly are unable to offer free returns and we don't feel comfortable hiding costs like this inside the cost of our items, we hope you understand. We have also in the past 12 months introduced our loyalty scheme with exclusive offers, product, vouchers and promotions to our loyal customers as we really do appreciate you x

Oceniono na 5 z 5

Brilliant customer service

I have had to contact scamp and dude a few times with some questions about the preloved area and an exchange that I needed and their customer service/support is amazing. They respond to emails instantly and answer the phone. They treat you like you’re important and sort issues instantly. I will keep shopping here because I know they actually care. (Debs was amazing).

16 lutego 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you so much for your kind words xxx

Oceniono na 5 z 5

Excellent customer service

Excellent customer service - an IT glitch meant to couldn’t return/exchange my items but customers services sorted it out for me within day. I forgot to include the free gift I had with the original order and as a goodwill gesture I was able to keep it. Alongside this kindness - the clothes are of good quality fit and stylish!!

6 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service in honouring a discount retrospectively due to a stock issue. Debs was extremely attentive and resolved my issue quickly.

4 lutego 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you so much for leaving some lovely feedback x

Oceniono na 5 z 5

Really love this company

Really love this company. They have original and different designs which stand out. I have bought a bag, a dress and some sweatpants and they have all been really good quality and well made.
Their customer care is fantastic. I recently spoke to Deborah and she was so nice and helpful. I would definitely recommend this company

27 stycznia 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you for your kind words x

Oceniono na 5 z 5

Special recognition to Debs in customer service

Debs in Customer Service is such a special human and was totally amazing and was so very helpful. This company is amazing went above and beyond to exchange and item for me and my very special friend Lottie. I will never forget your caring kindness. Thankyou again.

23 stycznia 2026
Opinia niezależna
Logo Scamp & Dude

Odpowiedź od Scamp & Dude

Thank you for taking the time to write a review, sending lot's of extra superpowers x

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