Safelincs Recenzje 

6695
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Always use Safelincs for my smoke detectors and carbon monoxide detectors. The website is super easy to navigate. Delivery is prompt and well packaged. I personally like to get the “long life” built... Zobacz więcej

Oceniono na 5 z 5

The customer service from Stephanie was first class, she was really kind and reassuring about my query with the online order. Great value and delivery the next day - would certainly use Safelincs Fire... Zobacz więcej

Oceniono na 5 z 5

Great service. I had a question about a heat alarm to replace an old BRK model I had, and they were super knowledgeable -- explained why my model number wasn't included in the list on their side, but... Zobacz więcej

Oceniono na 3 z 5

Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening. They said that I should have read th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instalacje przeciwpożarowe
  2. Sklep z artykułami ds bezpieczeństwa

Napisane przez firmę

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Napisane przez firmę

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Dane kontaktowe

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(6695)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 227

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This is my second purchase from…

This is my second purchase from Safelinc.I have bought 2 replacement smoke alarms and can honestly say they are brilliant.No wiring needed just a quick change over from the original unit without having to change the base unit.The delivery was very quick and the quality of the product was fantastic.

2 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

avoid never received my order

delivery problems were all sorted and full refund all good and options to purchase again

6 lipca 2026
Opinia niezależna
Logo Safelincs

Odpowiedź od Safelincs

Good afternoon,

Thank you for taking the time to leave your review. We're very sorry that your order wasn't delivered and for the frustration this caused.

After investigating, we found that despite our team providing the courier with the correct address details, they were unfortunately unable to complete the delivery. This is not the level of service we expect from our delivery partners, and we sincerely apologise for the inconvenience.

To resolve the matter as quickly as possible, we have issued a full refund, which should appear in your account within the next few days.

If you decide to order from us again in the future, we'd be happy to arrange delivery with an alternative courier to help ensure a smoother experience.

Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.

Once again, thank you for taking the time to review Safelincs, all feedback is appreciated

Kind regards,
Laura
Customer Service Manager

Oceniono na 5 z 5

Easy install for discontinued alarms

We've been in our new build for near 10 years and the alarms are needing replaced. As they are hard-wired into the mains, we didn't want to replace the whole unit, however our units are discontinued. Thankfully I came across this device on Safelincs which was super easy to install into the existing bracket. It is bulkier than the previous unit, but we can live with that. Will definitely purchase again for replacing our other units

2 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Unfortunately Safelincs use Evri …

Unfortunately Safelincs use Evri for delivery, so a one day delivery turned into a 1 WEEK! delivery, missing the job slot I had booked. It also turned up without advising prior to the eventual delivery slot.
Whilst this is Evri for you, Safelincs consciously choose to use this company and therefore are ultimately responsible for the standard of service customers receive. A refund was offered with no quibble but in future I will use a competitor company who don't use Evri (who always get it wrong for me).

2 lipca 2026
Opinia niezależna
Logo Safelincs

Odpowiedź od Safelincs

Good afternoon,

Thank you for taking the time to leave your review. We're sorry to hear your delivery took a week rather than arriving the next day, and we appreciate how frustrating this must have been, particularly as it caused you to miss your booked job slot.

While Evri generally provides a reliable service across most areas, we understand that experiences can vary by location, and we're sorry this wasn't the case in your area. We'd also encourage you to share your feedback directly with Evri, as this helps them investigate and improve their local service.

We make the courier used for each order clear at checkout. If a customer would prefer to discuss alternative delivery options before placing an order, we're always happy to help where possible if they get in touch with us first.

Thank you again for your feedback. We appreciate you bringing this to our attention and hope you'll consider shopping with us again in the future.

Laura
Customer Service Manager

Oceniono na 5 z 5

Would highly recommend Safelincs

Would highly recommend Safelincs. They had a great selection of products and ordering was very easy. My items were dispatched straight away and I received them next day. I will be ordering again very soon. Fantastic Service!

30 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Smoke alarm

I had problems with a smoke alarm I purchased 4 years ago it had a 10 year battery guarantee,I rang safelincs and spoke to Stephanie, no problem with a replacement, sent straight away brilliant service thanks.

7 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Looking for a replacement for my smoke…

Looking for a replacement for my smoke alarms that had come to the end of their marked service life I found they were obsolete. Fortunately Safelincs came up with a replacement model that was easy to fit without technical knowledge. They came in a few days and as promised were easy to fit. Now all three installed in linked system and doing the job thanks👍

30 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Fast Delivery and Reasonable price

The ordering process and deliver time was impressive and the product was the cheapest I could find (by a couple of pounds). I would have given 5 stars if the defib pads arrived in packaging Arriving without a pouch gives the impression it might not be new.

27 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Prompt Action

I contacted Safelincs by email on 29th June. I received a response promptly with suggestions as to why my 10 year battery started to run down after 4 years. Customer services exchanged further emails 1st July and is arranging a replacement unit. Much appreciated.
Regards
Eric Millan

29 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Good solid box

Good solid box with plenty of space for storage. Box bigger than needed - site specified ‘large’ but actual size details weren’t stated (or couldn’t see them). Not an issue but would have been good to easily see size - and other sized boxes if available.

18 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Replacement of smoke detector under guarantee

One of the Firehawk smoke detectors with a life of 10 years in our property recently showed a low battery after 6 years of use. A quick email to Safelincs resulted in a replacement getting to me within a couple of days and everything back up and running minus the beeping! A refreshing response from efficient and friendly staff.

9 czerwca 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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