Sarah came to check my saddle fit yesterday afternoon . She phoned to say she was on her way and arrived as arranged . Her expertise and manner are both exceptional . She listened to my thoughts as my... Zobacz więcej
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Zobacz, co mówią recenzenci
Sarah, came out to fit my saddle today and after months of trouble with other fittings from other companies all was resolved. She is really good at her job and a really nice person. to top it all she... Zobacz więcej
Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 week... Zobacz więcej
Reakcja na opinię
I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Zobacz więcej
Informacje dotyczące firmy
- Rymarz
- również w kategorii:
- Sklep jeździecki
- Sklep z fastrygami
Napisane przez firmę
We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.
Dane kontaktowe
Myerscough Equine Arena, PR3 0RY, Bilsborrow, Zjednoczone Królestwo
- 01995642102
- customerservice@saddlesdirect.co.uk
- www.saddlesdirect.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Great customer service. Unfortunately on my order there was an issue with the postage which was out of saddle directs hands but they dealt with the matter efficiently and even sent me out another saddle whilst the sorted out the original order. Doing everything at no extra cost, making sure I had the saddle I needed for the saddle fitter who had already been arranged.

Odpowiedź od Saddles Direct
Fantastic service
Fantastic service. Really thorough. Claire and Abbey listened to everything I said, were very patient, friendly, professional and knowledgeable.
Highly recommend

Odpowiedź od Saddles Direct
A wonderful saddle fitter that gave…
A wonderful saddle fitter that gave honest and genuine advise and ideas. Saddles direct were helpful and prompt

Odpowiedź od Saddles Direct
Great experience
Ordered a grackle bridle after having som trouble finding one with a wide enough neckpiece in Sweden, this one fit great on my stocky Connemara! And love the reins it comes with also.
Also pretty fast shipping to Sweden

Odpowiedź od Saddles Direct

Odpowiedź od Saddles Direct
Extremely impressed with the service
Extremely impressed with the service, support and clear easy instructions that lead to the successful sale of my saddle .
Recommend highly and would not hesitate to use again in the future.
Very satisfied customer !!

Odpowiedź od Saddles Direct
Amazing quality
I ordered some of the wider stirrup leathers after taking a liking to the big brand ones. After seeing them myself in a local tack shop I wasn't overly keen on the quality.
I ordered the ones from Saddle Direct after reading reviews and I am over the moon.
Amazing quality, beautiful leather and they have eased my niggling knee pain so far!
Will definitely be pointing people in Saddle Direct's direction!

Odpowiedź od Saddles Direct
wide stirrup leathers
Ordered wide stirrup leathers, wasn’t sure which length to buy, Beth helped with a few emails and photos, emailed when they were delivered. Great quality and perfect length, thanks

Odpowiedź od Saddles Direct
Exceptional Service
Exceptional Service
I ordered a saddle pad which Saddles Direct were unable to fulfill as there were no more at the suppliers. I was telephoned by an extremely helpful associate who was determined that I should receive an appropriate saddle pad for dressage competitions. She offered me an upgrade at the same price as my original order. Extremely knowledgeable, empathetic and facilitating. I received the saddle pad with a lovely note wishing me well in my dressage competing. Absolutely delighted. Many, many thanks. I shall certainly be ordering from Saddles Direct again and will probably now sell a saddle through them.

Odpowiedź od Saddles Direct
Great communication with order posted…
Great communication with order posted quickly and brilliant quality stirrup leathers

Odpowiedź od Saddles Direct
Great service
I sent my saddle to this company a few months ago to sell on a commission basis. They made the process easy with instructions how to box my saddle and a courier collected it. They informed me when they had received it and when the advert went live. When it sold I was contacted promptly and payment processed. Very happy as I had previously tried to sell it privately but was worried about getting scammed etc. I would recommend saddles direct

Odpowiedź od Saddles Direct

Odpowiedź od Saddles Direct
Sold my saddle for a decent price with…
Sold my saddle for a decent price with prompt payment. Professional low hassle service!

Odpowiedź od Saddles Direct
Great service
Great Black Friday price for some LeMieux Vector control stirrups plus fast shipping.

Odpowiedź od Saddles Direct
Girth purchase
Beth, is amazing very knowledgeable and helpful with my purchase of a girth for my daughters pony. Will definitely recommend this company.

Odpowiedź od Saddles Direct
Highly recommended
My first parcel was lost by courier and saddles direct rectified the situation and got me a delivery asap. Really grateful. Customer service was outstanding. Thanks again. Would highly recommend

Odpowiedź od Saddles Direct

Odpowiedź od Saddles Direct
I had my saddle checked today by Sarah…
I had my saddle checked today by Sarah Parry from "Saddles Direct" and the whole experence was just top notch for both my horse and for myself. Sarah was thorough in her examination of my horses back, shoulder area both from the ground and when ridden.
Her experience was so evident and there were small adjustments that she made that have made a massive difference in both the comfor of my horse when ridden, and on the ground. Sarah spoke about something that I had never been aware of, related to the girth points, the correct ones being the 2nd and 3rd girth straps.
I had been using the 1st and 3rd. Using the 2nd and 3rd freed up the shoulder allowing her to lengthen her stride and to feel much more comfortable. This change was really quite dramatic and this is down to Sarah's expertise, so thankful you Sarah, from me and Cheeky.
See.you in 6 months.

Odpowiedź od Saddles Direct
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