Saddles Direct Recenzje 

423
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sarah came to check my saddle fit yesterday afternoon . She phoned to say she was on her way and arrived as arranged . Her expertise and manner are both exceptional . She listened to my thoughts as my... Zobacz więcej

Oceniono na 5 z 5

Sarah, came out to fit my saddle today and after months of trouble with other fittings from other companies all was resolved. She is really good at her job and a really nice person. to top it all she... Zobacz więcej

Oceniono na 1 z 5

Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 week... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Zobacz więcej

Informacje dotyczące firmy

  1. Rymarz
  2. również w kategorii:
  3. Sklep jeździecki
  4. Sklep z fastrygami

Napisane przez firmę

We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

423 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(423)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Excellent service

Sarah was so lovely and friendly and really cared about finding the right fit for my horse and I. She spent a long time helping us ensure we got the perfect fit.

22 lipca 2024
Oceniono na 5 z 5

Fantastic from start to finish

Claire the saddle fitter at saddles direct was amazing and very patient as we needed to change a few gullets in different saddles! We finally agreed on a new Arena saddle for my 4 year old and it arrived within a few days ! The whole process was quick and easy. Would definitely recommend this company. Thank you Jen

18 lipca 2024
Oceniono na 5 z 5

Very helpful staff

I currently have a saddle on trial. It was dispatched on a day to suit me and the team are being very helpful and prompt in responding to queries.

16 lipca 2024
Oceniono na 4 z 5

Overall, a really good service.

The process of selling my saddle was clear and transparent, the instructions were helpful and the price was very fair. Even though it took a while to sell, the price was not reduced, which impressed me. My only quibble is that I had to chase to find out what was happening - on my first enquiry, I was given a code to track my saddle but after a few weeks it no longer worked and my saddle had disappeared from the website. I sent another email and was told that it had been sold, subject to a "cooling off" period and that accounts would be in touch once this had expired. Once it was sold, payment was very prompt. Overall, a really good service.

19 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent, really helpful, found what I was looking for and posted it out

11 lipca 2024
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

Oceniono na 4 z 5

Easy and Friendly.

Quick. Easy. Efficient. Friendly. Can not fault their customer service!
One less star for simple reason of, no commission percentage rate was viewable. I was able to work out the percentage myself, after being given the valuation amounts. Having the commission rate viewable helps the customer make informed decisions.

3 lipca 2024
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct and we will definitely take your feedback onboard.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

Oceniono na 5 z 5

Really straight forward

Really straight forward, great communication and very efficient. Took all all stress of selling private away and really happy with evaluation

3 lipca 2024
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

Oceniono na 5 z 5

Excellent Service!!

A simple and easy process to sell a saddle. Excellent and expert advice at all levels of the process - and everything went well. I would recommend this service to anyone looking to pass on surplus horse equipment.

15 lipca 2024
Opinia niezależna
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

Oceniono na 5 z 5

Excellent service as always

Excellent service as always.
Highly recommend saddles Direct

9 lipca 2024
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

Oceniono na 5 z 5

Smooth sale of saddle

Smooth process from start to finish, sold my saddle with saddles direct on a commission sale after struggling to sell via other routes. Took a few months from start to finish but very easy process from sending my saddle to them to receiving the final payment. Highly recommend and grateful for a hassle free sale.

12 lipca 2024
Opinia niezależna
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

Oceniono na 5 z 5

I would like to say a huge Thankyou to…

I would like to say a huge Thankyou to Sarah she is always so helpful and very professional ,she has a unique bond with Lucas who trusts her 100% which is very important too me.please pass these comments onto her
Many thanks Sandy

26 czerwca 2024
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

Oceniono na 4 z 5

Selling my saddle

So far my saddle is with saddles direct to be sold. Reasonable price offered

25 czerwca 2024
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Odpowiedź od Saddles Direct

Thank you for taking the time to leave us a review, we'd love you to come back and update your review once your saddle has sold about how your found the process :) Team SD

Oceniono na 5 z 5

Quick easy efficient

Quick easy efficient

1 lipca 2024
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Odpowiedź od Saddles Direct

Thank you so much for you kind words, they mean so much to the team here at Saddles Direct.
We look forward to helping you again in the future.
Lots of love, the Saddles Direct Team

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