Sarah came to check my saddle fit yesterday afternoon . She phoned to say she was on her way and arrived as arranged . Her expertise and manner are both exceptional . She listened to my thoughts as my... Zobacz więcej
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Zobacz, co mówią recenzenci
Sarah, came out to fit my saddle today and after months of trouble with other fittings from other companies all was resolved. She is really good at her job and a really nice person. to top it all she... Zobacz więcej
Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 week... Zobacz więcej
Reakcja na opinię
I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Zobacz więcej
Informacje dotyczące firmy
- Rymarz
- również w kategorii:
- Sklep jeździecki
- Sklep z fastrygami
Napisane przez firmę
We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.
Dane kontaktowe
Myerscough Equine Arena, PR3 0RY, Bilsborrow, Zjednoczone Królestwo
- 01995642102
- customerservice@saddlesdirect.co.uk
- www.saddlesdirect.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Saddles arrived quickly
Saddles arrived quickly. No problems returning the saddles as did not fit, everything arranged quickly and by them.
Brilliant service
Brilliant service, saddles direct have sold 2 of my saddles now. Definitely takes the stress out of selling. Will return.
Excellent service
Sarah was so lovely and friendly and really cared about finding the right fit for my horse and I. She spent a long time helping us ensure we got the perfect fit.
Sarah was fantastic as always!
Sarah was fantastic as always!
Really helpful and got my saddle fitted and sorted on site in an hour. Kind and complimentary about our progress. Over the moon
Fantastic from start to finish
Claire the saddle fitter at saddles direct was amazing and very patient as we needed to change a few gullets in different saddles! We finally agreed on a new Arena saddle for my 4 year old and it arrived within a few days ! The whole process was quick and easy. Would definitely recommend this company. Thank you Jen
Very helpful staff
I currently have a saddle on trial. It was dispatched on a day to suit me and the team are being very helpful and prompt in responding to queries.
Overall, a really good service.
The process of selling my saddle was clear and transparent, the instructions were helpful and the price was very fair. Even though it took a while to sell, the price was not reduced, which impressed me. My only quibble is that I had to chase to find out what was happening - on my first enquiry, I was given a code to track my saddle but after a few weeks it no longer worked and my saddle had disappeared from the website. I sent another email and was told that it had been sold, subject to a "cooling off" period and that accounts would be in touch once this had expired. Once it was sold, payment was very prompt. Overall, a really good service.
Sarah was great with the saddle…
Sarah was great with the saddle fitting. We had talked before about my horses needs and rhe change of saddle due to weight loss. Sarah was great explaining everything. Made the whole process so easy

Odpowiedź od Saddles Direct
Easy and Friendly.
Quick. Easy. Efficient. Friendly. Can not fault their customer service!
One less star for simple reason of, no commission percentage rate was viewable. I was able to work out the percentage myself, after being given the valuation amounts. Having the commission rate viewable helps the customer make informed decisions.

Odpowiedź od Saddles Direct
Really straight forward
Really straight forward, great communication and very efficient. Took all all stress of selling private away and really happy with evaluation

Odpowiedź od Saddles Direct
Excellent Service!!
A simple and easy process to sell a saddle. Excellent and expert advice at all levels of the process - and everything went well. I would recommend this service to anyone looking to pass on surplus horse equipment.

Odpowiedź od Saddles Direct
Excellent service as always
Excellent service as always.
Highly recommend saddles Direct

Odpowiedź od Saddles Direct
Smooth sale of saddle
Smooth process from start to finish, sold my saddle with saddles direct on a commission sale after struggling to sell via other routes. Took a few months from start to finish but very easy process from sending my saddle to them to receiving the final payment. Highly recommend and grateful for a hassle free sale.

Odpowiedź od Saddles Direct
I would like to say a huge Thankyou to…
I would like to say a huge Thankyou to Sarah she is always so helpful and very professional ,she has a unique bond with Lucas who trusts her 100% which is very important too me.please pass these comments onto her
Many thanks Sandy

Odpowiedź od Saddles Direct
Selling my saddle
So far my saddle is with saddles direct to be sold. Reasonable price offered

Odpowiedź od Saddles Direct
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