This was my first order with Saal and I am very happy with my choice of using Saal to make my photobooks! Very good quality and my products was delivered several days before expected! I will for... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I paid a crazy price for express shipping for a gift for a special occasion and I'm still waiting for my order after not only the express shipping date has passed, but also the standard shipping date... Zobacz więcej
Reakcja na opinię
Great quality and super fast delivery! Can only recommend this. Just love the look and touch of the prints (art line). Furthermore the software does an excellent job of creating and saving project... Zobacz więcej
Reakcja na opinię
Благодарю saal-digital.eu за прекрасное и удобное в использовании приложение для создания волшебного семейного фотоальбома. Легкое в управлении, много дополнительных функций и подсказок. Я создала с... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.
Dane kontaktowe
4,2
Dobra
209 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Damaged pictures
Between 3 and 8 of my pictures are damaged on the corner because of wrong packaging. Can you print them again if I give you their reference ? I will wait for your answer before my next order
You ask me to reply to your Truspilot request but I don't see how to do that
25 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback. We’re really sorry to hear about this. Could you please reply to our Trustpilot request so we can look into it for you?
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Our colleagues already contacted you regarding this issue on September 10th, and we’re currently awaiting your reply via e‑mail so that we can process your complaint.
Please check your inbox (and spam/junk folder just in case) and respond to that e‑mail so we can assist you as soon as possible.
RAPIDITE TIRAGES CORRECTS
23 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Merci pour votre retour ! Heureux de savoir que vos tirages vous conviennent et qu’ils sont arrivés rapidement.
Odpowiedź od Saal Digital EU
Thank you for your feedback! We’re glad you’re happy with the quality, pricing, and speedy delivery.
Got spam mailed with a voucher - but support was great
Got spammailed with a voucher offer by this company. They promised 50% off (in several emails), only to decline said voucher during checkout.
I am correcting my former 1-star rating, because the support contacted me afterwards and granted the 50% discount in restrospect.
I am still unhappy with how things went first of all, but the service (re-prints of my drawings) is fast and of high quality.
20 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback!
We’re sorry to hear about your experience with the voucher. This is not the way we want our offers to appear. Please reply to our Trustpilot request so we can check your case in detail and clarify what went wrong.
Very good quality of final product, very good value for money.
Very good quality of final product (photo booklet). The application to create the photo booklet is very easy to use and there's selection of layouts. Delivery times as promissed.
18 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your kind feedback! We’re happy to hear you’re pleased with the quality, creation process, and timely delivery.
Quality is always great
Quality is always great. Prices are fair. Lots of variety in media. Always fast shipping.
4 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thanks so much for your kind words! We're glad you enjoy the quality, variety, and speedy delivery. 😊
La qualité est bonne mais mauvaise impression
La qualité des images est magnifique et très qualitatif
Mais malheureusement il y a eu une erreur lors de l’impression, le titre que j’ai mis, et la photo s’est retrouvé tout à la fin du livre et pas au début comme j’avais mis donc malheureusement le livre ne convient pas et impossible de pouvoir faire une réclamation
7 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Merci pour votre retour et nous sommes vraiment désolés pour cette erreur d’impression. Ce n’est bien sûr pas le résultat attendu. Si vous pouvez répondre à notre demande sur Trustpilot ou passer par notre formulaire de réclamation sur notre site, nous pourrons examiner le problème et trouver une solution ensemble.
https://www.saal-digital.fr/reclamation/
Perfect result
Perfect result, delivery in time and very good customer service
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your kind words! We're delighted you're happy with the result, delivery, and our service.
I am really happy with both the service…
I am really happy with both the service and the product from SAAL Digital.
I used the service for a 45 page wedding album with acrylic first page and leatherette cover.
The colour matching was excellent and the service was really quick, with the book dispatched the same day as uploaded.
The software is reasonably intuitive - but pay close attention to the cutting lines!
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your wonderful feedback! We're thrilled you're happy with your wedding album and our service.
Very good quality prints
Very good quality prints, very responsive customer support and lots of options available to choose from at competitive prices.
3 sierpnia 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thanks so much for your lovely feedback! Great to hear you’re pleased with the prints, support, and choices.
Odpowiedź od Saal Digital EU
Thanks a lot for your feedback! We're happy you’re enjoying the quality, speed, and the app.
Very happy 1st time customer, from Australia
I ordered a professional line photo book, really hoping for photo-print like pages, and I am not disappointed. The quality of this book just what I was hoping for. I'm pleased that I could use images in the Adobe RGB colour space. I found the Mac-based tool excellent for laying out my pages.
Additionally, I live in Australia, outside of your supported zone, but the directions given to me to work with a mail-forwarding company were easy to follow.
This was my first order, and I intend to come back for more.
21 lipca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your wonderful feedback! We're thrilled the quality met your expectations and that the tools and instructions were helpful. We look forward to making many more photo books for you!
The UI is a bit counter-intuitive
The UI is a little counter-intuitive. It wasn’t easy to get around.
Other than that, I loved the printings, and I thank having found you!
15 lipca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We appreciate your honesty about the user interface and will take it into consideration for future improvements. We're glad to hear you loved the print quality and are happy you found us!
I love my prints on Metal/Aluminum…
I love my prints on Metal/Aluminum panels.
Maximum resolution and perfect color reproductions.
My large format artworks are shipped to Spain with professional care.
Exceptional customer service.
30 czerwca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your wonderful feedback! We’re delighted to hear you love your metal prints and our service. If you ever need anything else, we’re here for you.
need to improve the soft
need to improve the soft
need to improve the communication
result is fine
2 lipca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you for your feedback! We appreciate your suggestions for improving the software and communication. It’s great to hear that you are happy with the final result. Could you please also respond to our Trustpilot request? This helps us to better track where we can improve and to assist you personally if needed. Thanks in advance!
j'aime le grand choix des formats…
j'aime le grand choix des formats commandable chez vous.
Par contre c'était la première fois que je faisais développer chez vous, et les tirages sont un peu sombres. Il faut que je corrige en travaillant différemetn sur lightroom.
mais je suis quand meme trse satisfait de votre choix de formats et de vos prix
7 lipca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Merci beaucoup pour votre retour ! Nous sommes heureux que vous appréciiez notre large choix de formats et nos prix. Nous sommes désolés d’apprendre que certains tirages vous semblent un peu sombres. Pour mieux comprendre et suivre ce point, pourriez-vous répondre à notre demande Trustpilot ? Cela nous permettra de localiser votre commande et de voir comment nous pouvons vous aider au mieux. Merci d’avance pour votre collaboration !
Good experience
Smooth overall experience & super helpfull & solution-oriented client support team !
1 lipca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your kind words! We're really glad to hear you had a smooth experience and that our support team could help you well. :-)
Super quick delivery and superb quality
Super quick delivery and superb quality as usual.
I have ordered many times with Saal Digital and they have not failed me a single time.
Just the best place for photo products.
25 czerwca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your wonderful feedback! We truly appreciate your loyalty and are happy to hear that you’re consistently satisfied with our products and service. 😊
Odpowiedź od Saal Digital EU
Thank you for your feedback! We're happy to hear you’re pleased with the quality and delivery speed.
I want to give five stars but...
I want to give five stars because every art paper print I have received has been beautiful and perfect in so many ways. However, a number of prints were received damaged over 3 different orders, due to packaging issues. I am not sure if this human error or machine packing errors. But it has been a little bit frustrating. However, SAAL always reproduced the damaged prints and resent them to me. I cannot fault them on this. I will continue to use their services because the print quality is outstanding and the art papers used are first rate. But they need to sort out their packaging system.
12 czerwca 2025
Opinia niezależna
Odpowiedź od Saal Digital EU
Thank you so much for your detailed feedback! We're really glad you love the print quality and that we've been able to quickly replace any damaged prints. We truly appreciate your patience and will definitely keep working to improve our packaging. If you could please reply to our Trustpilot request, we'd love to follow up and ensure everything continues to go smoothly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.