Royal Cars Recenzje 

On time, friendly and helpful driver

Several times I have found the on-line booking system unsatisfactory. This morning I attempted to book and paid for a taxi for 12.30 but it arrived at 10.30. I apologised to the driver and rang the office (very, very difficult!) and confirmed th 12.30 booking. At 12.45 I drove our guest to the coach station. As things stand, I will use Uber or another taxi firm until your on-line booking system is more user friendly.

Taxi arrived on time. The driver helped load our cases, which was very helpful. No radio playing, so a nice quiet journey - well done

I had booked a 3.30am taxi for a flight, which I’d made a point of raising upon booking with Royal Cars Banbury. Waiting outside my property the tracking link showed the car had arrived and I was stood out on the roadside 5 minutes before their arrival. When I called them at 3.28 as the car wasn’t visible, they said they had cancelled the taxi because they had tried to call me a few minutes before. Waiting outside my property had limited signal but I called them back a few yards up on higher ground and it still wasn’t even 3.30am. There was no apology, they just said they had cancelled it, yet the link/map showed the car still there. Banbury Royal Cars simply said that ‘the person who took the booking should have taken pre-payment for early mornings’. This suggests to me they never sent anyone out but again, when I called them later to discuss there was zero apology or remorse. I missed my flight for my second ever meeting of a new job. Absolutely appalling - we’ve used them before, never again.

The driver was kind and helpful but the dispatch sent the wrong type of car. We travelled with a wheelchair and requested an estate car, but they sent a people carrier which was difficult for the wheelchair user to climb into. We managed in the end and got to our destination in time but it could have been better if the dispatch listened better.

Easy booking, on time and pleasant drivers 😊

The taxi arrived right on time. Friendly and courteous driver, clean car, and reasonable pricing. I would happily recommend this service.

Arrived quickly and got us there without fuss.

Taxi drivers are always kind and patient. I am disabled and they are always thoughtful.
Wonderful service!

Very punctual polite and reliable . I've used royal for a while and most confident and happy with service provided. Thanks

Car came quick, was affordable. Helpful driver.

Wonderful drivers. Very pleasant and friendly and always on time.

Car arrived 3 minutes early - perfect.
Driver was lovely.
Thank you.

Excellent service. Our driver arrived in good time. He was courteous and kind, helping with our luggage. Due to traffic we had to change route but arrived quickly at our destination. I warmly recommend.

The car arrived on time and very polite driver .

Friendly driver, quick ride

Driver this morning was very rude arrived early, I booked night before to attend difficult appointment, he phoned said he would cancel when I was trying to go downstairs with knee injury plus he was 15 minutes early, he had the address to drop me off and purposely drove away just to charge me more, left me in tears this morning before a very stressful appointment, was so upset

FANTASTIC!
Mohammed arrived on time, and lovely LOVELY BLOKE!
Wouldn't use anyone else.
SO reliable.