Royal cars are our first choice for and take the stress out of airport transfers Drivers arrive early, are courteous and very helpful with luggage. Vehicles are always immaculate. Easy online booking... Zobacz więcej
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There was a blockage en route and instead of turning and trying to find an alternative route, which was possible (I discovered afterwards). I had to get out and walk for 12 minutes with a heavy bag. T... Zobacz więcej
Our driver was very pleasant, the journey smooth. We requested a taxi on line. It arrived almost immediately. The automatic notifications were spot on. Thank you.
Fantastic driver, had a great conversation about the dysfunctional management of Oxford traffic, we agreed on all points.Also he got me to my appointment on time as all buses were stuck in the gridloc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Recognised as the largest private hire service provider in Oxfordshire, Royal Cars have been family run since humble beginnings, with only 4 cars. Situated in the celebrated University City of Oxford, they have been a staple of the community for nearly 30 years. With passion and drive they expanded and now offer the most diverse service available in the area. Currently Royal Cars boast a fleet of over 500 vehicles including 8 seaters, wheelchair accessible, executive and VIP vehicles, something for every occasion. Royal Cars is the greenest service in Oxfordshire with over 70% of the fleet being Hybrid. In an effort to offer the safest service in the region they are in the process of installing CCTV in all their cars. Also, all their drivers are DBS (Disclosure and Barring Service) checked and have undergone a medical examination before being licensed by the local District Councils, your safety is very important to Royal Cars. We accept all types of work, from local runs to airport transfers to long-distance pickups and drop offs, weddings and occasionally have crossed the channel. Also, we provide Home to School Transport with and without Passenger assistants. Take a ride with the largest, safest, friendliest, fastest and greenest service in Oxfordshire.
Dane kontaktowe
Unit 1 Pony Road Isis Business Centre, OX4 2RD, Oxford, Zjednoczone Królestwo
- 01865777333
- feedback@royal-cars.com
- www.royal-cars.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Through the app (price)
Through the app, the price was £19.30; paying directly was £28.90! I’ll try Uber next time.
Our driver was very pleasant
Our driver was very pleasant, the journey smooth.
We requested a taxi on line. It arrived almost immediately. The automatic notifications were spot on.
Thank you.
There was a blockage en route and…
There was a blockage en route and instead of turning and trying to find an alternative route, which was possible (I discovered afterwards). I had to get out and walk for 12 minutes with a heavy bag. The driver still charged me full price.
App is misguiding both users and drivers
I have used Royal cars a lot in the past and they were always reliable. Last week I ordered a car at Oxford station using the App. It pulled up within 4 minutes, right in front of me. Super I thought. Two people got out and the app flashed saying the car was changed and now 20 minutes away. Someone else got into the car in front of me and drove off.
I then watched as the newly allocated car drove into Oxford and was three streets away saying 11 minutes to get to me. It then turned south and headed out of the city towards the ring round and went back to 19 minutes to arrive. At that point I cancelled. 20 minutes standing in the rain and the prospect of a further 20. No thanks.
These folks used to be great but the App is crippling them. Why would a driver already in the city centre head out only to come back in. There were no road blocks, traffic or issues. It was 8pm.
I wrote a nice letter of complaint and heard nothing back. No apology. Nothing. That says it all.
I won't use them again. My husband is infinitely more reliable.
JOY TO RIDE IN ROYAL TAXIS
Excellent service, booking experience, and location. Tallal was both friendly and efficient! I will always highly recommend Royal Cars!
Great Service from the Automated…
Great Service from the Automated telephone service to the driver A.Fatteh. keep up the good work. Thank you!
I have had many very bad experiences…
I have had many very bad experiences with Royal cars, but this morning, the driver, was courteous, professional and helpful, which I have to say was a blessed relief
Excellent experience
The driver was on time, courteous, clean car, good driving and he was very helpful with my luggage.
Arrived on time and took me to the way…
Arrived on time and took me to the way I wanted
Fantastic driver
Fantastic driver, had a great conversation about the dysfunctional management of Oxford traffic, we agreed on all points.Also he got me to my appointment on time as all buses were stuck in the gridlocked traffic.
Quick response and friendly driver
Quick response and friendly driver
The driver was on time and in the right…
The driver was on time and in the right place friendly and polite a real pleasure to ride today
Royal cars are our first choice for and…
Royal cars are our first choice for and take the stress out of airport transfers Drivers arrive early, are courteous and very helpful with luggage. Vehicles are always immaculate. Easy online booking process and helpful service if amendments need to be made.
I have had royal cars for 3 morning…
I have had royal cars for 3 morning school runs through the council transport and have never been on time, my child is SEN and gets really unsettled about not been on time. Today they were 40 mins late .....I will see how the rest of the week goes
Very pleasant driver
Very pleasant driver, arrived on time and got me to my destination early - can’t ask for more!
The driver arrived on time and took me…
The driver arrived on time and took me where I needed to go with no issues. Simple and straightforward.
The car was very clean
The car was very clean, it smelled great and the driver was excellent and cheerful
Good service
Booked in advance and car came a few mins early, got app notifications all very smooth and easy.
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