Overall I was pleased with the quality and price of what I bought. I would have given five stars but one of the items, the capillary matting came unwrapped and folded a number of times to fit in the p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As described easy to fit relatively robust time will tell. Light doesnt charge up so well in autumn but then neither do some of my other solar lights. Arrived safely with good communication and well... Zobacz więcej
Great communication - I ordered 6m of coco coir and Ryan messaged to check whether I was happy for it to be sent in two pieces rather than as one continuous roll. I was, and the product was great qual... Zobacz więcej
Helena is very professional and has a very friendly manner. Asks all the right questions. I knew my Kitty would be in safe hands. When l came home from being away Kitty is as happy well fed and glowin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep ogrodniczy
- również w kategorii:
- Sklep z wyposażeniem domowym
Napisane przez firmę
If you have an issue that can be resolved, please make contact with Ryan@RoverUK.co.uk before leaving feedback, thank you. About RoverUK: Online garden and home store. Established 2013 RoverUK.co.uk is part of the Climb Hire Limited Group Established 2013 We offer a wide range of products for the home and garden, delivered to your door. Our products include: Kids gardening tools; such as wheelbarrows, gloves, hand tools. Kids garden dens, t-pee's Planters, baskets, troughs and liners. Plant support obelisks, fencing. Grozone structures and replacement covers. Doormats and draught excluders. Basically everything for the garden except soil and plants (try Suttons for those). Thank you - Ryan
Dane kontaktowe
Zjednoczone Królestwo
- Ryan@RoverUK.co.uk
- www.roveruk.co.uk
4,7
Doskonała
155 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Roveruk
They are great. Thank you for your custom and supporting my little business.
Whenever someone orders a 'Bee hotel' I keep getting 'Blue hotel' - by Chris Isaak in my head. Like an earworm.
Thanks again.
great quality and fast delivery
11 marca 2025
Odpowiedź od Roveruk
Thank you for taking the time to leave feedback.
Odpowiedź od Roveruk
Thank you for taking the time to leave feedback.
What is the point of asking for a…
What is the point of asking for a review when the product has not even been despatched yet ...And now it has arrived after apologies from Rover....let's see how it looks in the garden when we can get out there
10 marca 2025
Odpowiedź od Roveruk
Thank you for taking the time to leave feedback. I agree with your comment, and a review should not have been requested before you have received the item.
I have checked the tracking and this is estimated to be delivered tomorrow (12th), ahead of schedule (14th). This has been handed to the courier on the 9th, the same day you placed the order. Please check your emails for notification of dispatch and tracking.
I cannot share a direct link, but please make contact via the contact page on the RoverUK website if you have any issues.
I hope you have a good harvest with the Grocage protection.
Kind regards,
Ryan
Great seller
Ordered a number of items and all came promptly and as described would highly recommend
1 marca 2025
Opinia niezależna
Odpowiedź od Roveruk
Thank you for taking the time to leave feedback. I am please to read you are happy with the item and delivery.
Kind regards,
Ryan
Great item
Great item, fantastic customer service and communication. Would definitely recommend and buy from RoverUK again!
12 lutego 2025
Opinia niezależna
Odpowiedź od Roveruk
Thank you for taking the time to leave feedback. If you need anything else for the garden, please checkout the website, new products added all the time.
Kind regards,
Ryan
Poor customer service
Ordered a product for my wife that when opened was found to be broken. The product was a gift and was opened after the 30 day return window had elapsed. I called the company and spoke to Ryan who was unhelpful and basically accused me of causing the damage. Unpleasant experience in its entirety. Best avoided.
10 marca 2025
Opinia niezależna
Odpowiedź od Roveruk
Hi Troy,
You chose to end the call before a solution could be found.
The problem, as I said on the phone, you have had this for four months. I can only make a claim for damage sustained by the courier within 28 days of dispatch. You stated that this arrived damaged in November but you had left it until now to state it was sent damaged. It was not sent out damaged, it must have been damaged in transit. The delivery cost on such a large item is £30. I would not send a damaged item out when it stands to cost me £30 delivery (plus the cost of the item). I don't see the logic with that.
At the point you hung up I was trying to find a solution and I was going to offer to send some replacement parts for the unit, but when I said I couldn't make a claim for the loss, you seemed to get angry and hung up.
Kind regards,
Ryan
Trustworthy
Admittedly I was skeptical about using this site and came here to find trusted reviews. Apart from the site appearing outdated I cannot fault roveruk. I was searching for a particular item, I ended up ordering 2 of as they are perfect gifts and I couldn't pass up the 'add 2 items or more for 10% off' offer. With postage the items worked out cheaper than anywhere else I could find them. Great communication, fast delivery, well packaged.
25 stycznia 2022
Opinia niezależna
Odpowiedź od Roveruk
Thank you Luci.
Quick Delivery, Recommended, Trustworthy
I ordered a first edition second hand copy of a book. It was delivered promptly and in beautiful condition. I would absolutely recommend and buy from again. Thank you so much.
14 stycznia 2022
Opinia niezależna
Odpowiedź od Roveruk
Thank you
Good company hampered by poor search results.
Ordered goods from this company. Good selection online, reasonable prices and prompt efficient delivery. There is an issue with their website as it doesn't get found by search engines (until pages down the list). I was asked to review by the owner, which I happily did, and told him about the search issue. I hope it gets sorted as this is a good company. Also promised not to bombard me with emails!
6 grudnia 2020
Opinia niezależna
Odpowiedź od Roveruk
Thank you John
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.