Overall I was pleased with the quality and price of what I bought. I would have given five stars but one of the items, the capillary matting came unwrapped and folded a number of times to fit in the p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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As described easy to fit relatively robust time will tell. Light doesnt charge up so well in autumn but then neither do some of my other solar lights. Arrived safely with good communication and well... Zobacz więcej
Great communication - I ordered 6m of coco coir and Ryan messaged to check whether I was happy for it to be sent in two pieces rather than as one continuous roll. I was, and the product was great qual... Zobacz więcej
Helena is very professional and has a very friendly manner. Asks all the right questions. I knew my Kitty would be in safe hands. When l came home from being away Kitty is as happy well fed and glowin... Zobacz więcej
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Informacje dotyczące firmy
- Sklep ogrodniczy
- również w kategorii:
- Sklep z wyposażeniem domowym
Napisane przez firmę
If you have an issue that can be resolved, please make contact with Ryan@RoverUK.co.uk before leaving feedback, thank you. About RoverUK: Online garden and home store. Established 2013 RoverUK.co.uk is part of the Climb Hire Limited Group Established 2013 We offer a wide range of products for the home and garden, delivered to your door. Our products include: Kids gardening tools; such as wheelbarrows, gloves, hand tools. Kids garden dens, t-pee's Planters, baskets, troughs and liners. Plant support obelisks, fencing. Grozone structures and replacement covers. Doormats and draught excluders. Basically everything for the garden except soil and plants (try Suttons for those). Thank you - Ryan
Dane kontaktowe
Zjednoczone Królestwo
- Ryan@RoverUK.co.uk
- www.roveruk.co.uk
Zaprasza klientów do wystawiania recenzji
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Professional company, but returning an item was an issue for me...
Updated: 18/8/25. My experience of this company was very good, items for sale offered are great value for money, speedy delivery time, good communication and timely customer services.
However, I was initially disappointed with their returns policy, in that they do not offer free returns! I guess that comes from mainly shopping on Amazon, there's an expectation that every company will offer free returns!
Anyway I ordered a pair of garden gloves that when my husband tried on for size, were actually too small for him despite them being extra large! The product label was still attached and the gloves were never physically used, so they are definitely in a re-saleable condition, but Rover's returns policy say, that they will not refund postage!
I decided to not return them on this occasion because the shipping cost would not be worth paying out myself and I'd lose out financially. It is fair enough that Rover won't refund the postage because of course they would lose out too. I understand that this would have been different if the gloves had have been faulty.
As an aside, before writing this review I did email them and received a polite and brief reply, saying how to return, but they didn't mention the returns policy, so before I returned the gloves and I lost out financially I read it and decided to just keep the gloves to gift on to someone else!
Just a suggestion Rover, when a customer asks about returning a non faulty item, it might be a good idea to cut and paste your policy on to your reply email. People tend to need prompting because they may not go looking for the information as I did.
I always try to buy from smaller companies and locally before reverting to Amazon. I bought from Rover because I was confident the gloves would fit my husband's hands, but with hindsight I should have probably gone to Amazon because it's simpler to return to them and as a customer I don't lose out on paying for return postage.
Thank you Ryan for your reply. I have changed my review above whilst reflecting on your response because there were areas that I misunderstood and have come to appreciate from your side. I wish your company well.

Odpowiedź od Roveruk
Fantastic experience
Fantastic experience purchasing from Rover UK. Cheaper prices than elsewhere and super fast delivery. No issues and wouldn't hesitate to shop there again. Thank you

Odpowiedź od Roveruk
here's some good-advice try RoverUK for that book you want ..
here's some good-advice, buy your antiquarian-books from RoverUK .. they have lots of interesting-choices, at hard to beat [realistic] prices .. they may well have just what you want ..

Odpowiedź od Roveruk
Excellent communication throughout my…
Excellent communication throughout my purchase and delivery.

Odpowiedź od Roveruk

Odpowiedź od Roveruk
useful product, but protect roof from direct sunlight
Bought a Grozone fleece from RoverUK, I had a problem with the quality of this item which did not show until it had been exposed to hot sunshine when it's roof disintegrated. The trader was initially expecting that I deal with the manufacturer, due to my owning the fleece for 10 months, but after some conversations and explaining the contractual requirements of sellers, he was gracious and helpful - dealing with the manufacturer on my behalf and arranging a replacement. What I have learned from this experience is that in very sunny sites, it is better to cover the rooftop of these fleeces with a piece of dark material to protect them from direct sunlight and thus prolong the useful life. Something I shall feed back to the manufacturer so that customers can be advised on this.

Odpowiedź od Roveruk

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Easy to order and make payment
Easy to order and make payment. Prompt delivery with information on package delivery time. Well packaged for safety.

Odpowiedź od Roveruk
had an issue with one of the products…
had an issue with one of the products but this was sorted out very quickly so happy with customer services.

Odpowiedź od Roveruk
Excellent service.
Ryan went above and beyond to rectify a mistake in my order. I highly recommend this company.

Odpowiedź od Roveruk
Good quality hanging baskets
Good quality hanging basket, good price and arrived a day earlier than told.
Good experience
My order was dealt with promptly and despatched/delivered without issue. The products were as described and work well.
Unable to contact seller to inform of missing item
Received all items other than the male elf. Emails requesting info as to where it was would not send

Odpowiedź od Roveruk
Fast fulfilment of my order
Fast fulfilment of my order, good communication and genuine goods at a very competitive price.

Odpowiedź od Roveruk
Excellent product & seller
I needed a replacement cover for my four tier Growzone grow house. I did an Internet search and found roveruk.co.uk
The price was very competitive and delivery costs very reasonable. I receive my item within a couple of days. Very good quality I recommend the product and the seller.

Odpowiedź od Roveruk
Online order form needs more clarity on default address
I’m pleased with the product but for some reason the default delivery address was not made clear enough at the point of ordering and it was sent to my work which would not have been my choice!

Odpowiedź od Roveruk
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