So ive bought most of my cloths/shoes through you guys for about 2 decades.. your service is always exceptional.. my review though is for 1 specific person..the manager of your route one shop in liver... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My daughter loves her new skateboard. It looks and feels amazing to ride and do skills on. Top quality board, wheels, bearings, trucks and grip tape. Highly recommend purchasing from Route One. Excell... Zobacz więcej
Reakcja na opinię
Not my first order. Massive stock of great products. Some reduced items have been available in December, perfect for Christmas. Super fast delivery too. I'm not sure how the bonus points system wor... Zobacz więcej
Reakcja na opinię
love route one, ive got 2 pairs of jorts from them and 3 pairs of jeans. im not saying they have the quality of like £150 jeans but they are perfect for affordable nice fitting clothing and the qualit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Dane kontaktowe
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Zjednoczone Królestwo
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We got what expected
28 sierpnia 2026
Odpowiedź od Route One
Hi Ganna,
Thank you for your feedback! We're really pleased to hear everything arrived just as expected.
We hope you're happy with your purchase and enjoy your new gear!
All the best,
Maddi
Route One Customer Care
Odpowiedź od Route One
Hi there,
We're really sorry to hear that your order took longer than expected to be dispatched. We understand how frustrating it can be when you're waiting for an order to arrive.
As a gesture of goodwill, we've refunded the postage cost back to you, and we apologise again for the delay and any inconvenience caused.
We appreciate your patience and hope we can provide you with a much smoother experience next time.
All the best,
Maddi
Route One Customer Care
order SH2259396 I have still not…
order SH2259396 I have still not recieved. I ordered for next day delivery and a week later it is not delivered. I appreciate that this is through royal mail but I would like some help from the sellers to have this package delivered.
27 sierpnia 2026
Odpowiedź od Route One
Hi there,
We're so sorry to hear that you've been waiting for your order. I can see that you've already been in contact with us regarding this, and we hope to get everything sorted for you as soon as possible.
A member of our team will be in touch with you again today with an update.
We apologise again for the inconvenience caused and appreciate your patience while we get this resolved.
All the best,
Maddi
Route One Customer Care
Odpowiedź od Route One
Hi Hilary,
Thank you for the lovely feedback! We're glad to hear your order arrived promptly and that you're happy with your new item.
We hope you get plenty of enjoyment out of your purchase!
All the best,
Maddi
Route One Customer Care
Odpowiedź od Route One
Hi Kaloyan,
Thanks for the great review! We're really pleased to hear you're happy with your new sweatpants and loving the colour!
We hope they become a firm favourite in your wardrobe!
All the best,
Maddi
Route One Customer Care
Great shoes and great service.
26 sierpnia 2026
Odpowiedź od Route One
Hi Paul,
Thanks for the brilliant feedback! We're really pleased to hear you're happy with your new shoes and the service you received.
Enjoy the new pair, and thanks for choosing Route One!
All the best,
Maddi
Route One Customer Care
Odpowiedź od Route One
Hi Peter,
Thanks for taking the time to leave us a review! We're really pleased to hear your order reached you so promptly.
We hope you're enjoying your purchase and look forward to welcoming you back to Route One!
All the best,
Maddi
Route One Customer Care
Easy shopping experience.
Easy shopping experience.. arrived quickly and with tracking info. 👍 Shame the shoes are a small fit so had to send back.. at my own expense 🙃.
24 sierpnia 2026
Odpowiedź od Route One
Hi Robin,
Thank you for taking the time to leave your feedback! We're pleased to hear you found the shopping experience easy and that your order arrived quickly with helpful tracking updates.
We're sorry the shoes weren't quite the right fit, and we completely understand that having to cover the return postage can be frustrating. We'll be sure to pass your feedback on to the relevant team.
Thanks again for sharing your experience with us, and we hope we can find you the perfect fit next time!
All the best,
Maddi
Route One Customer Care
Great value!
25 sierpnia 2026
Odpowiedź od Route One
Hi Nick,
Thanks for the great review! We're really pleased to hear you were happy with the value of your purchase.
We appreciate you choosing Route One and hope you enjoy your new gear!
All the best,
Maddi
Route One Customer Care
Excellent - Route One
My daughter loves her new skateboard. It looks and feels amazing to ride and do skills on. Top quality board, wheels, bearings, trucks and grip tape. Highly recommend purchasing from Route One. Excellent products, prices and customer service too.
24 sierpnia 2026
Odpowiedź od Route One
Hi Simon,
Thank you so much for the fantastic review! We're delighted to hear your daughter loves her new skateboard and is enjoying getting out and practising her skills on it.
It's brilliant to hear you're impressed with the quality of the setup, as well as our products, prices and customer service. Thank you for recommending Route One, and we hope your daughter has loads of fun progressing on her new board!
All the best,
Maddi
Route One Customer Care
Very impressed with the quality
Very impressed with the quality. Certainly going to be a returning customer
25 sierpnia 2026
Odpowiedź od Route One
Hi Lewis,
Thank you for the brilliant feedback! We're so pleased to hear you were impressed with the quality of your purchase.
It's great to know we'll be seeing you again – we look forward to your next order!
All the best,
Maddi
Route One Customer Care
Odpowiedź od Route One
Hi Jessica,
Thank you for your great feedback! We're really pleased to hear you were happy with both the service you received and your purchase.
Thanks again for choosing Route One – we hope you enjoy your new gear!
All the best,
Maddi
Route One Customer Care
Odpowiedź od Route One
Hi Anne,
Thank you for your great feedback! We're really pleased to hear you found the ordering process nice and easy and were happy with the speedy delivery.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Excellent
Excellent! Order arrived on time. Response to my email to customer service was replied to in super fast time and in a friendly helpful manner.
26 sierpnia 2026
Odpowiedź od Route One
Hi Pauline,
Thank you so much for your lovely feedback! We're really pleased to hear your order arrived on time and that our Customer Care team were able to respond to your email so quickly.
It's especially great to hear you found the service friendly and helpful. We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Excellent shop
27 sierpnia 2026
Odpowiedź od Route One
Hi there,
Thank you for your fantastic feedback! We're really pleased to hear you think so highly of Route One.
We really appreciate your support and look forward to seeing you again!
All the best,
Maddi
Route One Customer Care
Odpowiedź od Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you're happy with the quality of your purchase and the speedy delivery.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
So ive bought most of my cloths/shoes…
So ive bought most of my cloths/shoes through you guys for about 2 decades.. your service is always exceptional.. my review though is for 1 specific person..the manager of your route one shop in liverpool (bold street) is outstanding! The shop is always bustling feels like an old stool skate shop...hes super knowledgeable and always take his time to talk to everyone and make sure they are getting the correct iteam or just advice..super cool dude..anyway love your stuff!
26 sierpnia 2026
Odpowiedź od Route One
Hey AJ,
Thank you for the 5 stars!
Awesome to know you are happy with the service you received.
Until next time,
Meg
Route One Customer Care
Odpowiedź od Route One
Hi there,
Thank you for your feedback.
Our apologies again for the parcel being lost in transit.
I can see a replacement order has been put through for you on a next-day delivery service.
Hope you love the items when they come.
Kind Regards,
Meg
Route One
Next day delivery paid for at check…
Next day delivery paid for at check out. 3 days on have heard nothing, no responses to emails and nobody picks up the phone.
Regard the route one response, why would I attach my order number to a trust pilot review ? I have record of all emails sent there was a whole chain, the chain that you ultimately responded to weirdly shortly after this review.
2 września 2026
Opinia niezależna
Odpowiedź od Route One
Hi there,
Thank you for getting in contact.
I'm sorry to hear you are not happy with your experience so far.
As you haven't attached your order number or name to this review, I am unable to locate your order.
I have also checked the inbox and can't see any emails relating to this.
Please could you email again on orders@routeone.co.uk and I will look out for this.
Hope to get this sorted for you soon.
Kind Regards,
Meg
Route One Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.