Romans  Recenzje 

1724
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Romans were helpful through the process of finding our new home. T’shya was very friendly and was quick to provide answers to our questions, even arranging a second viewing session for us. Their refe... Zobacz więcej

Oceniono na 5 z 5

I just wanted to say how helpful Emma Lovell has been throughout the process. She’s been friendly, approachable and always quick to respond whenever I’ve needed anything. She’s made the whole process... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Trying to enquire about rental properties via Romans is terrible. You come across one of their properties on Rightmove, ask if they accept pets and you will be bombarded. Missed calls, voicemails, ema... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an amazing experience with Roman Caversham! Not only that setting up a viewing was seamless, but during the viewing the agent was able to easily answer my questions. The experience once... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. również w kategorii:
  3. Inwestycja nieruchomościowa
  4. Nieruchomości – wyceny
  5. Rzeczoznawca nieruchomości

O Romans

Napisane przez firmę

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Napisane przez firmę

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Dane kontaktowe

Genuinely local, truly expert

For expert advice from professionals, speak to us today.


3,9

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(1724)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 157

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Sophia supported me from viewing to…

Sophia supported me from viewing to actual move in. Her contribution was quite timely as I was going through a critical time personally and that support immensely helped my family & I.

29 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Adesola Ayeni We greatly appreciate your 5-star review and the time you took to share your experience with Sophia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

On-the-ball

Roman's Grace Nothagel is just what is needed for the arduous process of house selling: efficient, proactive and on-the-ball.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Steve Elliott, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Grace. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Oceniono na 5 z 5

Tyriq helped and sourced our new…

Tyriq helped and sourced our new tenancy in a caring and professional manner
Very pleased

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Leslie Gilbert We greatly appreciate your 5-star review and the time you took to share your experience with Tyriq. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

I bought the property through Romans…

I bought the property through Romans Sales then used the Lettings team to find me a tenant. Nothing was too much trouble, and we were kept updated every step of the way. Steve, Mark & Nathan from the Lettings team were very helpful & professional and provided great customer service. I would highly recommend Romans and will certainly use them again in the future.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Stephen Townsend, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Oceniono na 5 z 5

Very professional Team

Very professional Team. Everything did go smoothly, on Time and we moved in to our new property
Thanks Guys!!

10 stycznia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Adam, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Oceniono na 5 z 5

Fantastic staff and estate agents

Jonathan was fantastic dealing with our new tenancy, very helpful and went out of his way to help us. Highly recommend!

9 stycznia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Shannon James We greatly appreciate your 5-star review and the time you took to share your experience with Jonathan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

House search and move

Filip was hands on and made our move seamless,very professional and courteous,walked with us throughout the journey and we are now settling in our new environment

20 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Freejoy Gombedza We greatly appreciate your 5-star review and the time you took to share your experience with Felip. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

Great service from Romans Sunningdale branch

We had a very good experience with Romans Sunningdale. We've dealt with them before and we were very pleased. Overall the service from the Sunningdale branch was excellent. They kept us informed on a regular basis. We were very impressed by the customer service. Chloe and Atesh were amazing. Between them, they dealt with everything in a professional and calm manner.
We would definitely recommend the Sunningdale branch.  

5 stycznia 2026
Opinia niezależna
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Odpowiedź od Romans

Dear Sl We greatly appreciate your 5-star review and the time you took to share your experience with Atesh and Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 1 z 5

My mother purchased through Romans and…

My mother purchased through Romans and the payment was through Klarna. Can't get a refund on one of the items because the Klarna code doesn't come through to login. Pathetic.

29 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Mrs H Thomas

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Oceniono na 5 z 5

Kaitlyn Young sorted out a problem…

Kaitlyn Young sorted out a problem regarding an exit inventory for me within 24 hrs. She is easy to contact and pleasant to talk to.

Thank you Kaitlyn
Regards David

23 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Mr D Wallace We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 1 z 5

After 3 months with this agent

After 3 months with this agent , I would not recommend, there are better agents out there.

20 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Mr Phillip Parker

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Oceniono na 5 z 5

Great experience very professional and…

Great experience very professional and customer focused, thank you Robbie you made our move stress free!

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Joanne Zawadzki We greatly appreciate your 5-star review and the time you took to share your experience with Robbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

The team is amazing!

The team is amazing!! Amanda’s communication is a credit to the team! They are incredibly professional at all times!! Great agency to be engaged with!!

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Andy We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

Sophia is an exceptional real estate…

Sophia is an exceptional real estate agent who goes above and beyond to make your dreams a reality! From day one, her warm hospitality and genuine enthusiasm made us feel like we were her top priority.
What truly sets Sophia apart is her unwavering commitment to ensuring we got everything we wished for. She was incredibly patient with our endless questions, always ready to serve with a smile, and genuinely curious about understanding our vision down to the smallest detail. Her flexibility and openness to our suggestions meant we never felt pressured—just supported.
Sophia’s attentiveness to details is remarkable. She asked all the right questions in the most natural, non-invasive way, which helped her truly grasp what mattered most to us. She was always prompt in her communication and meticulously followed every procedure, giving us complete peace of mind.
But what impressed us most was her ability to think ahead and see the whole picture. She anticipated our needs before we even voiced them and worked tirelessly to ensure every aspect aligned with our wishes. Her professionalism combined with her personal touch made the entire experience not just smooth, but genuinely enjoyable.
If you want an agent who will be fully invested in making your real estate goals happen, Sophia is the one. She doesn’t just find properties—she makes sure you get exactly what you’re looking for!

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Gc, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sophia. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Oceniono na 5 z 5

Kimberley Garcia Jones is brilliant 👏

The maintence team who look after my property are fantastic. Very friendly, lightening quick and super efficient, even late on a Friday afternoon. Kimberley Garcia Jones is a credit to Romans & ably backed up by Kian Lewington. These guys deserve recognition for the great job they do.
Please extend my thanks.

12 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Tim Moriarty We greatly appreciate your 5-star review and the time you took to share your experience with Kimberley and Kian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 1 z 5

i was promised working for 2 and half…

i was promised working for 2 and half weeks then on third day i had a call from umbrella compony they dont need me any more ,i did not received call or tex from Alex Harper Romans Recruitment very disappointed i fill like i was
misled, this Romans Recruitment then dont even answers call and tex and WhatApp.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Mr Accursio Dimino

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Oceniono na 5 z 5

Friendly and professional service

Very satisfied with the renting experience offered by Romans, particularly with the service received from Suresh Magar.
Suresh provided exceptional support throughout my flat-hunting process. He was patient, knowledgeable, and truly listened to what I was looking for. Thanks to his guidance, I found the perfect flat that I’m now happily living in as a tenant. His professionalism and friendly approach made the entire experience smooth and stress-free.
Highly recommended!

17 listopada 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Gianfranco We greatly appreciate your 5-star review and the time you took to share your experience with Suresh. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

Thank you Denise Hurn

My property manager Denise Hurn has been so helpful since she took over the role during my tenancy. Thank you for your efficient communication, support and kindness. It was nice to know I had a direct point of call when dealing with any issues such as my end of tenancy, as it made the process much smoother.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Kim We greatly appreciate your 5-star review and the time you took to share your experience with Denise. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Oceniono na 5 z 5

Had a pleasant experience with Romans…

Had a pleasant experience with Romans West Drayton Estate Agents recently in the month of October 2025. The viewing was arranged smoothly, and we were fortunate to have our offer accepted with a quick turnaround. The referencing and tenancy agreement review process were handled clearly and efficiently, with good communication at every stage.
A big thank you to Cameron Sarin and Catherine for their patience, professionalism, and timely updates throughout. The move-in went smoothly, and we’re very happy with our new home!

1 listopada 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Vc, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Oceniono na 1 z 5

Sending unrelated emails when I haven't contacted them

As far as I am aware, I have never used this agent and started receiving property alerts from them (as I am mid search to buy a house). Can only assume an affiliated company passed my data to them and they started sending me property emails that have zero relevance so what I am actually searching for (i.e I'm looking for a detached house and I am sent apartments in an area I am not considering).

Upon unsubscribing, I receive an email stating that it could take up to 10 days to complete.

Totally underhanded way of dealing with data as I do not recall ever giving my permission to send Marketing emails, I am not looking for property in their area and they can't even get the type of property I am searching for right. It's just spamming emails in the hope they get a viewing.

Just because of that, I will avoid using this agent should I want to view a property in their area

2 grudnia 2025
Opinia niezależna
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Odpowiedź od Romans

Dear Matthew Morris

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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