The help was great and nice. It is particularly hard to determine color from a computer screen. The only “flaw” is that a gemstone described as “intense pink” was actually very very pale pink under ar... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As is expected, the jewery was pristine, and packed well, my wife really liked the piece. Support was responsive, and moved timelines to accomidate my asks.
Reakcja na opinię
I purchased for my gf Alicia, they are beautiful! I hope to take for evaluation ASAP! But to my eye/and hers they are stunning!! I was tad disappointed the pearl earrings we discussed when I was... Zobacz więcej
Reakcja na opinię
Rockher customer service was amazing, my lady loved her new ring. We were able to pick the perfect setting and diamond. It was great being able to pick the diamond and design know it will be custom ma... Zobacz więcej
Informacje dotyczące firmy
O RockHer Haute Jewels
Napisane przez firmę
Est. 2014 · Direct-to-Consumer Fine Jewelry · Los Angeles
Every Ring is Custom Made.
Every Diamond is Chosen.
Manufacturer. Gemologist. Yours.
We don't sell rings off a shelf. Every engagement ring at RockHer is custom manufactured — designed around your diamond, your vision, and your budget.
RockHer is a direct-to-consumer fine jewelry manufacturer based in Los Angeles. Since 2014, we've crafted thousands of engagement rings, wedding bands, and diamond pieces — all made to order, with no retail markups, no middlemen, and no compromise on quality.
Our team of graduate gemologists and jewelry designers works directly with you through detailed consultations — giving you the expertise of a high-end jeweler without the high-end retail price. We specialize in natural and lab-grown diamonds, and we build every ring from scratch in gold and platinum to your exact specifications.
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Custom Manufacturing Every ring is built to order from scratch. Your setting, your diamond, your specs — no compromises. |
Direct Pricing We're the manufacturer. No retail chain, no showroom overhead. You pay what things actually cost. |
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Graduate Gemologists Real expertise, not sales scripts. Our team knows diamonds at a technical level and will tell you the truth. |
Natural & Lab-Grown We work with both, without bias. We'll help you find the diamond that's right for you — not for our margin. |
Proprietary Technology
Meet ROSI — The World's First AI Diamond Intelligence
ROSI analyzes thousands of diamonds in real time — scoring cut quality, light performance, and value — so you can see exactly why one diamond outperforms another at the same price. No guesswork. No pressure. Just clarity.
Ready to design your ring?
RockHer.com
The RockHer Promise
Custom-made fine jewelry, ethically sourced diamonds, and a 40-day return policy — backed by a manufacturer who stands behind every ring we build.
Every RockHer engagement ring is custom manufactured to order using 3D design technology, so you get exactly what you envisioned — not something pulled from a shelf.
We use only ethically sourced natural and lab-grown diamonds, crafted in 100% recycled gold and platinum. Every order arrives in premium packaging worthy of the moment.
Not in love with it? We offer a free 40-day return policy — longer than most fine jewelry retailers. We build rings we're proud of, and we back them up.
Dane kontaktowe
607 South Hill Street, 90014, Los Angeles, Stany Zjednoczone
- 8007791726
- info@rockher.com
- www.rockher.com
4,8
Doskonała
232 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer service was excellent!
4 stycznia 2019
Opinia niezależna
Great customer service
Great customer service. Very helpful and they worked with me to re arrange my delivery with no problems. The ring is beautiful a lot of ring for a good price. Cant wait to propose 01/01/19.
27 grudnia 2018
Opinia niezależna
Odpowiedź od RockHer Haute Jewels
Thank you for your review. Here at Rockher.com we strive for 100% Customer Satisfaction, if you have any suggestions to improve the customer experience with us, let us know.
I highly recommend using RockHer
Easy to use website, I knew nothing about choosing a diamond but was able to figure it out using all the tools they provide. Excellent customer service. On time delivery. Great prices.
27 grudnia 2018
Opinia niezależna
I love the ring I just purchased a few…
I love the ring I just purchased a few weeks ago. The staff was awesome and so helpful. Thank you all so much! I highly recommended.
27 grudnia 2018
Opinia niezależna
3/4ctw Princess Studs
I purchased for my gf Alicia, they are beautiful! I hope to take for evaluation ASAP! But to my eye/and hers they are stunning!!
I was tad disappointed the pearl earrings we discussed when I was finalizing purchase were not included.
Update-
Just found out pearls were shipped, everything better than promised, especially VS1-VS2 quality stones 30% lower than high end jewelers!
26 grudnia 2018
Opinia niezależna
Odpowiedź od RockHer Haute Jewels
Thank you for your kind review...we appreciate it!
i ordered a stunning 4 carat tennis…
i ordered a stunning 4 carat tennis bracelet and the rockher team delivered on their promise, my wife loves, the Rockher team is great and I highly recommend them.
24 grudnia 2018
Opinia niezależna
Very happy with my ring
Extremley happy with my ring order from RockHer. The site is very user friendly, and customer service is great. Makes the process very easy. The wife loves me -- I'm a freakin' hero. Thanks RockHer!!
23 grudnia 2018
Opinia niezależna
Allstar diamond store
Please don’t have any hesitations with this company. I worked with Teresa and she was absolutely amazing. They seem like a very rapid growing company so you have to possibly allow yourself time before you order but even so the turn around is super fast. I ship them a diamond and they were able to set it in a beautiful setting. This engagement stuff is stressful and these ladies and gents that work here make it so much more less stressful.
22 grudnia 2018
Opinia niezależna
Odpowiedź od RockHer Haute Jewels
Thank you!
Beautiful site, great customer service!
RockHer has a beautiful site that was really easy to use! I had a question about something and the customer service was great! Would definitely use this company again!
21 grudnia 2018
Opinia niezależna
AMAZING!
The jewelry is amazing, I love it so much. Beautiful. Definitely would get from here again! Well worth the price!
18 grudnia 2018
Opinia niezależna
Saved my holiday !!
Many thanks to the Rockher team for helping me with a last minute custom Hanukkah/birthday present for the wife. I heard through the grapevine that the wife wanted diamond hoops earrings. While the Rockher site didn’t have any, after speaking with the excellent customer service team I had the earrings in my hands within 36 hours!!!!!!! They saved my life. Can’t thank the Rockher team enough!!!! Wife loved them too!!!
12 grudnia 2018
Opinia niezależna
Great customer service and beautiful ring
Great customer service and the ring looks great. I will recommend to anyone else looking for a ring.
12 grudnia 2018
Opinia niezależna
My experience with Rock Her has been…excellent!
My experience with RockHer has been excellent. Sean was helpful from the very beginning of the process all the way through. He’s still helping me make sure my ring fits absolutely perfect! I would definitely recommend them!!
11 grudnia 2018
Opinia niezależna
Very happy with my purchase
Very happy with my purchase. The rings were stunning and the transaction was very smooth.
10 grudnia 2018
Opinia niezależna
Excellent customer experience
Overall a great experience! The site has many different search options which are organized in a clear way so it was very easy for me to find exactly what I was looking for. The checkout process was simple, and the shipping was fast. What more could I ask for?
10 grudnia 2018
Opinia niezależna
5 Stars
I received my order promptly and the product exceeded my expectations. The purple packaging is a nice touch. Will definitely recommend to my friends that are getting married!
7 grudnia 2018
Opinia niezależna
Love RockHer!
6 grudnia 2018
Opinia niezależna
I am so happy with my order
I am so happy with my order! I was pleased that it came in a perfectly discreet packaging because of the thef during holiday season. The jewelry is such amazing quality and is boxed beautifully. They are so gorgeous I can’t wait to wear it at my next big event. Highly recommend this jewelry company!!!
2 grudnia 2018
Opinia niezależna
Fantastic shopping experience
Fantastic shopping experience! I bought jewelery from RockHer as a gift for my mom and she loved it!
30 listopada 2018
Opinia niezależna
Doświadczenie Trustpilot
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