I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy. She took the... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche B... Zobacz więcej
Reakcja na opinię
There's no need to talk about the design, but the service is exceptional.
Reakcja na opinię
I’m have been your client in the past when creating my new home in Hampsted in 80 th… after downsizing I bought one important piece and some chairs …..very recently I called on your store that is movi... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Sklep z meblami do sypialni
- Producent mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z meblami zewnętrznymi
Napisane przez firmę
French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.
Dane kontaktowe
Finchley Road 321-339, NW3 6EP, London, England, Zjednoczone Królestwo
- +44 207 3178828
4,5
Doskonała
38 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Uriel, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
The team are always helpful and Jeremy…
The team are always helpful and Jeremy gives great attention and is always available to answer questions and assist us with our several purchases over the last several months
16 lipca 2026
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello, we are pleased to hear of your visit to our Hampstead showroom and that Jeremy was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
Good advice and help
Good advice, help and responsiveness. Am very grateful to Junu for her support in selecting the furniture!
12 lipca 2026
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello Irina, we are pleased to hear of your visit to our Hampstead showroom and that Junu was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
Excellent customer service from Jeremy (Finchley Rd)
Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche Bobois and Jeremy in particular.
10 maja 2026
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Jon, we are pleased to hear of your visit to our Hampstead showroom and that Jeremy was able to meet all of your expectations. We hope you enjoy your new Roche Bobois sofas!
Sincerely, Roche Bobois Management Team.
Both Frederica and Razam were very…
Both Frederica and Razam were very professional and made the whole process very smooth for us. Would highly recommend.
1 kwietnia 2026
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Marc, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
The product was wonderful but expensive…everything else a bit woeful
The product was wonderful but expensive - close to UKP 5,000 for an armchair, even with a hefty discount. The service post sales just awful. The delivery lackluster - no product wrapping and it looked as if a return was sent to me.
The response below says it was a clearance item and sold as is. I was never told that till now or whatever that means!! I honestly thought it was used or returned! I do feel a bit deprived!
14 lipca 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback. We are glad you are happy with the product. The armchair was a clearance item, sold as seen. We were pleased to assist you again when you purchased another armchair recently. We are sorry that aspects of the service and delivery did not meet your expectations and will take your comments on board.
Sincerely, Roche Bobois Management Team.
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello Jenifer, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
Great products and fantastic customer…
Great products and fantastic customer service and experience
25 października 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback on our Finchley showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Excellent service
Excellent service. The staff are knowledgeable and keen to help.
21 października 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Anna, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello Anastasia, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
Attentive staff.
The staff were very helpful, especially given how busy the showroom was!
10 września 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Robert, we are truly sorry that your experience at our Hampstead showroom did not meet expectations. Your feedback has been shared with the team so we can improve. We value your comments and hope to welcome you again soon to provide the level of service you deserve.
Sincerely, Roche Bobois Management Team.
I placed order on furniture and was…
I placed order on furniture and was delivered than I came back to showroom and ordered pair of sofas a coffee table and a dinning table sales lady told me by tomorrow will send you invoice and will set delivery and export prices I said should I pay they said no will send you invoice tomorrow next day did not receive email or call so I can following day and to my shocking that they sold the furniture I booked even store had a credit note from my side … very disappointing in store handling
Aref Alzarooni
4 września 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Aref, we regret that your experience did not meet your expectations. We have been reviewing your case. Please note that orders are only confirmed once the contract has been signed. Available credit does not automatically reserve products. We apologise for any confusion and remain at your disposal to assist you with future purchases.
Sincerely, Roche Bobois Management Team.
Really helpful staff and having been a…
Really helpful staff and having been a customer for some 23 years the furniture is long lasting and excellent quality
2 września 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Anita, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Bought my Sofa in a sale and was told…
Bought my Sofa in a sale and was told there is no warranty
Bought on the 19th August and Ive had to chase delivery
Experience is not what I expected
Also sofa comes with a remote what ch I asked could I get a spare - no answer
23 sierpnia 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear John, thank you for your feedback. We apologize that your experience did not meet expectations. We have delivered your order and provided the remote, and hope everything is in order.
We appreciate your patience and remain at your disposal should you require any further assistance.
Sincerely, Roche Bobois Management Team.
Once again great people to deal with…
Once again great people to deal with both in the show room and the warehouse
14 sierpnia 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Jonathan, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Great product and great service
Great product and great service! The team was very helpful with the purchase and I also got a quicker than expected delivery. A+++
10 sierpnia 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello, we are so happy to hear of your enjoyable experience at our Hamptead showroom. We take pride in our customer service and appreciate your feedback. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
Odpowiedź od Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Thank you Juni and the team at Finchley Rd
I’m have been your client in the past when creating my new home in Hampsted in 80 th… after downsizing I bought one important piece and some chairs …..very recently I called on your store that is moving and found fantastic discounts …. Thinking ahead , I will be moving again, I decided that it will make sense to change the existing carpet …. Impulsively I bought one that I saw suitable for the future and the current situation ….. on arrival home I realized that it is not suitable at all to be used now and as I have no facility to store ..,. I asked your lovely sales woman to cancel the order …. I did not read the very small print of your service terms ….and felt very helpless …. To my delight after her negotiating on my behalf with the manager the store allowed my cancellation only one hour after purchase ….. thank you again Juni ? Spelling …… you have guaranteed my continued custom in the future 💖
1 sierpnia 2025
Odpowiedź od Roche Bobois - London - Hampstead 2
Dear Ewa, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.