rijo42 Recenzje 

376
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing from start to finish. Even after sales. Couldn’t praise this company enough, the machine I purchased is amazing, all my customers praise it, and have said the coffee is the best they’ve ever... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The customers love the coffee and the hot chocolate, The service from Rijo has always been brilliant. Always very helpful and prompt

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent ekspresów do kawy

Napisane przez firmę

We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

376 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(376)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 37

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hotel Breakfast Machines 5 stars

Im Head of Procurement for Gino D’Acampo’s chain of restaurants. As we are now based inside 4 and 5 star hotels we needed reliable high volume no fuss machines to service breakfast as we take over the whole of F&B for each hotel.
We trialled several makes from germany and greece as sell as some others but nothing comes close to these Swiss Italian made machines from Rijo!
We serve over 200 coffees within 2 hours every morning at 5 sites via 2 x R42 machines and the do not miss a beat and there’s no queues waiting at machines .

Absolutely amazing machines with an amazing no quibble service from them. Steve Robinson is a coffee oracle ! He’s delivering everything he promised and more!

If you are in hotel hospitality and you don’t want to blow cash down the drain with expensive third party engineers or cheap machines that clearly do not do the job then get to Rijo42 as we have never looked back.

Cant wait to trial the professional bar barista machines as we have heard they are amazing 🙌🏽

Lee Crank
Upmarket Leisure Ltd

12 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Dealt with Ste

Dealt with Ste, really down to earth guy knowledge second to none. The entire process was seamless didn't once feel like a transaction and aftercare has ben top notch would 100% recommend.

14 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Coffee machine issue …

We had a problem with our coffee machine and nobody could work out what it was. Jake came and sorted it for us and now our Rijo 42 coffee tastes even better than before. Thanks Jake 🙏

4 marca 2024
Opinia niezależna
Oceniono na 5 z 5

New Machine Install

Quick install of our new machine. Nick Graham is simply the best point of contact we have with Rijo and an asset to your company. His customer service and care of the customer is excellent.

8 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Jacob was such a lovely guy

Jacob was such a lovely guy, nothing was to much to ask. Fab company especially youssef who was very supportive from the 1st enquiry. Deffo recommend this company for your all your coffee needs.

7 marca 2024
Opinia niezależna
Oceniono na 5 z 5

All round fantastic company.

Amazing service. The service guy Jay was great! Extremely helpful took his time to explain the set up. The coffee and hot chocolate also tastes fantastic. Great feed back from customers too. 10/10

7 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great Sales Team

Great Sales Team - Sam Lightfoot came to site did great demo no pressure sales and went through everything - coffee is lovely! Very happy :)

4 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic service from start to finish !

The team at Rijo are really knowledgable , they can answer questions and solve problems in one quick phone call . Deliveries are really quick !
The actual machine is fantastic , it makes drinks really quickly , is simple to use and clean and the drinks all taste fantastic too .

27 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic company

Fantastic company whether it's ordering, buying or aftercare, speedy deliveries and all round great service highly reccomended

22 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely shocking company!!

Absolutely shocking company!!! Salesman lied to my face saying he would buy me out of my old contract and that the machine could do everything I needed when it was completely inadequate. The man who installed it told me they had problems with this salesman doing the same things to other people. They won't let me get out of the contract and the finance people are clearly in bed with them. As soon as I signed the deal he denied saying they would buy me out but they eventually agreed to give some free stock. Their stock is overpriced in the first place, but they valued it based on how much you sell the coffees for instead of what it would cost to just buy it from their website. Absolute fraudsters, avoid like the plague. Also you have to buy their overpriced stock or they'll void the warranty on the machine. Rip off merchants!

16 stycznia 2024
Opinia niezależna
Logo rijo42

Odpowiedź od rijo42

We kindly request that you provide us with the following information:

Your full name
Company Name
Machine serial number

By providing us with this information, we will be able to locate your account and investigate the issue thoroughly. Our goal is to resolve any issues you may have experienced promptly and to your satisfaction.

Once we have received the necessary details, we will promptly reach out to you to discuss the matter further and work towards a resolution. Customer satisfaction is our top priority, and we are committed to ensuring that all customers receive the top level of service.

Oceniono na 1 z 5

Great Coffee .Terrible Customer service

Great Coffee & great machine...until it breaks down !!
Customer service & Technical service is shocking !!
Making promise they can't keep. Unless you're spending money with them, they don't want to know. Aftersales care & support doesn't exist.

9 lutego 2024
Opinia niezależna
Logo rijo42

Odpowiedź od rijo42

We kindly request that you provide us with the following information:

Your full name
Company Name
Machine serial number

By providing us with this information, we will be able to locate your account and investigate the issue thoroughly. Our goal is to resolve any issues you may have experienced promptly and to your satisfaction.

Once we have received the necessary details, we will promptly reach out to you to discuss the matter further and work towards a resolution. Customer satisfaction is our top priority, and we are committed to ensuring that all customers receive the top level of service.

Doświadczenie Trustpilot

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