RIGHTIO Recenzje 

The engineer was committed to finding and repairing the leak and he really impressed us.

The engineer MIKE KNOTT was a great chap.Very aproachable ,freindly, and used over shoes when he came in. Gave sound advice and delt with 2 women asking questions. He`s a keeper.

Would absolutely not recommend this company. My elderly parents have received an awful service & company won’t talk through with us, just keep sending emails. They have taken a diagnostic charge of £184 for assessing fixing of a shower head. Said it was not repairable but will not refund money. Other plumber came, fixed straight away & straight forward repair. They are stating terms and conditions which my parents did not understand on call & they were never sent in writing. Rude customer service. Avoid.

Possibly one of the worst companies i have dealt with in a while. Engineers do not show up. Bookings are muddled and data breached. Tenants waiting in for abortive visits. Rude engineers. The list goes on. They are a total shambles and their repair people are subbies so they have no loyalty to provide any level of decent service and when quizzed, share my view of Rightio, Avoid at all costs.

Plumber had to return after initial visit as when I flushed toilet for the first time after initial visit it continued to flush all night...as I'm on a water meter I suspect I will have a much larger water bill next time in addition to the quite substantial amount I paid initially to this company

Good communications. Excellent clean, efficient job. Friendly, helpful manner. Thanks Gully!

work done well but no receipt for money paid by card why?

The worst Company I have ever had to deal with.
Advertise as local tradespeople but they are not.
Promise phone calls to get back..... never
Avoid them completely.

What a waste of time. Contacted this company on the local number given. Explained the situation, non working radiator and boiler service. Took all the details, appointment made, took the credit card details for payment to be taken when job done. 48 hrs later text/phone call to say have no engineers in your area. So WHY are you putting local phone number on you web page? And WHY was this not checked on Saturday instead of wasting people's time? Complete and utter waste of time

They cancelled twice at short notice, 2 days wasted, very expensive

I cannot comment about there workmanship but I have just been cut up on the a30 by one of the vans and he tried torun me out of my lane I would now never use them

Fast response, good communication and friendly. Plumber was very professional and completed the job timeously and without any mess.

Everything went all right and their engineer engineer was a lovely and helpful young man!

Liam the electrician was fast and very efficiently did what was needed.

Great service and a quick delivery on the item to be fixed, plumber was very pleasant and explained they had to provide me with another type of shower, my old one was obsolete, but i am well happy with new the new one.

Absolutely awful

Complete & utter disgraceful service.

I had multiple problems with the service, especially when my ceiling collapsed the following day due to a faulty boiler installation.

No apology, no compensation & no admission of any fault.

Disgusting

If I could leave a "-5 stars" I would

BE AWARE- Rip off pricing.
The price we were quoted was £49.50 ph for labour plus parts, (which seemed reasonable as google suggested £40 - £70 ph for a plumber). They said this included a pensioner discount.
It was not an emergency call-out.
The price we were actually charged was £149.00 plus VAT for the hour it took, plus the parts. They swear the £149ph price was quoted at the outset. We beg to differ.
Also, they only let you see the invoice when you have paid. I won’t be recommending them based on this price or practice.
The plumber who came fixed the problem and fitted a new valve in the toilet cistern.
The total bill came to £236.41.

PLEASE NOTE: the response from the company appears that they are keen to put right the wrong, but despite me providing them with the details they asked for on 20th February 2026 I have not heard a thing from them as at 4th March 2026.
Also, when the work was completed, the company sent a link for me to rate them. I responded with a one star rating about the rip off pricing. Needless to say that they have not published that on their website and indeed only two glowing reviews have been posted in the last month. I posted this review independently so that others would not be seduced by their self-edited review status on their website. Another disgruntled customer already said that their review was not included. Shame on them from hiding the truth from their customers.

Wish I could put 0 star!!
Ripp
Off merchants.
Charging £180 for basically visiting for ten minutes??? Promised it be £100 to do job but added another £80? So £180 for a job that wasn't even started cowboys!!

Easily contactable and engineer confirmed appointment for same day. Arrived on time and presented well. He was very efficient, serviced my boiler in no time and was very courteous and helpful throughout the time he was here. I would highly recommend this person and will use again in the future.

I asked for a free quote not to pay£190.80 just to look at