Excellent experience with Richer Sounds from start to finish. Kenny was extremely helpful throughout the purchase and worked hard to put together a great deal on the TCL TV and soundbar. He was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered an item that required a certain level of technical knowledge to set up and work. Emma in Ricker Sounds Belfast spotted this potential issue, so phoned/voicemail and emailed me to check I... Zobacz więcej
Reakcja na opinię
I ordered a 55 inch TCL from Richer Sound on a Sunday bank holiday weekend & yet I got my tv by next Friday. Came from NI to Wexford so that’s some impressive shipping speed considering the long weeke... Zobacz więcej
Reakcja na opinię
We purchased a Panasonic audio system similar to one we have in Australia. To begin with we had a bad experience. The unit came with a CD stuck in the tray which indicated that it was possibly a dem... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Dane kontaktowe
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, Zjednoczone Królestwo
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
4,9
Doskonała
602 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Buying CHORD QUTEST the packaging opens…
Buying CHORD QUTEST the packaging opens easily and the buyer will not see it and when I tried to activate 60 days ROON THE CODE WAS NOT VALID.
4 września 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Vitalii
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 4 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
I am sorry to hear that you had issues with a third party package subscription. My understanding is they are working on a solutions currently.
In the meantime, if you ever have any other issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top class service, never let you down. Thanks for another great item in amazing price. All the best to all team 👍
Top class service, never let you down. Thanks for another great item in amazing price.
All the best to all team 👍
5 września 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Customer 2
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know.
The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent company
Excellent company. Amazing customer service and just a great shopping experience all round!
4 września 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Consumer 1
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great buying experience
Product in first class order, prompt responses to queries, quick delivery, courteous friendly staff. I'll be back.
2 września 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Orz
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Odpowiedź od Richer Sounds Belfast
Hi Janis
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Odpowiedź od Richer Sounds Belfast
Hi Kohctahtnh
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Richer Sounds Belfast, simply the best in Ireland.
Richer Sounds are so easy to deal with, more than helpful, excellent service, not to mention good prices and fast free delivery for my speakers to Wexford.
I have dealt with a few shops, and still Richer Sounds Belfast are easily the best Hifi/ Home Cinema shop in any part Ireland. Can't recommend them enough.
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Michael
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Brilliant overall experience
This was my first time purchasing from Richer Sounds Belfast, and it certainly won’t be my last. I ordered a 65" TV through their website on August 4th and received it promptly on August 8th. The communication throughout was excellent, and I’d like to give a special mention to Emma from Logistics for her outstanding customer service.
When the courier failed to provide me with a delivery date, Emma personally tracked my order and kept me updated with accurate delivery times. Thanks to her support, the process was completely stress-free. My TV arrived on schedule and in perfect condition.
Overall, a brilliant experience – highly recommended!
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Pratheep
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Emma the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great experience
Great experience. Ordered a 85" TV through the website at a excellent price as a VIP without any difficulties. Arrived within a few days in excellent condition. Great customer service!
15 sierpnia 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Sam
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Always a superb experience
Always a superb experience purchasing from Richer Sounds Belfast. Their knowledge, friendless and overall purchase experience is second to none. They are my go-to shop every time. If I had a question regarding anything tech related they have never tried to sell me the most expensive version of what I'm looking for, and have always recommended based on my needs.
Their products are all the latest and greatest and their prices are incredible too. I couldn't recommend them highly enough.
15 sierpnia 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Believeinmyself
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Highly recommended
Highly recommended. Ordered a Q900D sound system through the website at a good price without any difficulties. Arrived within a few days in excellent condition. The team was engaging and made sure to reach out to ensure the delivery was as expected. Will be sure to shop here again when needed.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi George,
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Brilliant service
Brilliant service.
Excellent communications following my purchase. I imagine they would also be fantastic to deal with for advice on purchases .
Fast delivery.
31 lipca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Sean G,
Thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Samsung Sound Bar 990D
Amazing service!
Very professional team, smooth process from start to finish, and the best prices in the market. Highly recommended!
30 lipca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Sachin Bhatt,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
Also, many thanks for your recommendation!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Smooth, no hassle service from richer sounds
I ordered an LG G3 55″ TV and accidentally paid in euros instead of pounds. I reached out and was quickly helped by David Shaw and John McDonald. They offered a refund to avoid double charging my card and I had the money back within hours. No stress, no chasing, just straightforward help from start to finish.
Great communication, fast resolution, zero stress, I very highly recommend Richer Sounds!
21 listopada 2024
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Dom
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value.
We work extremely hard in these areas for our customers.
I will be sure to let the David & John, and the rest of the Richer Sounds team know. They will be very pleased!
Also, many thanks for your recommendation!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
5 stars for such a great…
5 stars for such a great company,staff,service
29 lipca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Joseph
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top notch warranty service
When I purchased my LG CX OLED TV in 2020, I automatically (and free of charge) got the 6 year superpanel warranty. Little did I know that, 5 years later, due to LG's poor design/choice of components, I would very much need that warranty when my TV's power board failed completely. Not only did Richer Sounds honour the warranty and their service team made sure to actively follow up on it, but the engineers they delegate repairs to are also top notch. I can pretty confidently say that, had I gone to any other retailer, I would only have been left with either a dead TV or a huge repair bill. So, if you are planning to purchase A/V equipment, and want to alleviate bad surprises in the future, I can only advise to go with Richer Sounds. You will not regret it!
25 lipca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Pete Batard 1
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
Also, many thanks for the recommendation as well !
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
My go to for Audio / Visual
easy to navigate web pages, huge range across all things audio/visual. Queries addressed within minutes. Happey with answer received.
Made my purchase , as I have done previuosly, happy in the knowledge that John and guys are eager to help and advise.
28 lipca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Dave 19
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
outstanding customer service
ordered tv Tuesday pm and delivered Friday am,
good price,6 year warranty,constant updates as to status of order and carrier made contact before delivery to ensure someone on site,absolutely seamless from start to finish and would recommend Richer sounds without hesitation
4 lipca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Damian
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Give Tom a raise
Had a few hiccups but Tom (head of RS) is the epitome of a great ceo.
In the process of a return as soon as I can find a replacement (bought a tv that very unfortunately had needed a few fixes)
Even though I got frustrated at times Tom ALWAYS gave a very reasonable solution
Kudos to him
27 czerwca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi Cossieman
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team and we were able help with your issue.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great
Great, responsive service and very good value. Answered pre purchase questions promptly and delivery was seemless.
25 czerwca 2025
Opinia niezależna
Odpowiedź od Richer Sounds Belfast
Hi User 5
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.