Richer Sounds - York Recenzje 

2107
•
Wynik TrustScore: 5 na 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 12 St Sampsons Square, YO1 8RN, York, Zjednoczone Królestwo

  • 0333 900 0084

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2107)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

Great service, ordered over the phone and spoke to Kevin in the York branch. Very happy to help and completed the purchase after a little difficulty with the payment going through. Ordered on a Tuesday, delivered by Thursday. A****

2 czerwca 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 4 z 5

Great TV, but……

Superb tv (LG Qned), price and delivery were great. Only issue was with the York branch, who advised me that they had an example of the tv in store for me to view prior to purchase, but having made a special 80+ mile round trip it turned out that they only had a previous years lower spec model on display. Disappointing from a service perspective but took a punt by buying the tv online without seeing it first and have to say it is all I hoped for, so apart from a wasted journey, no real harm done.

2 czerwca 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thank you for the feedback, it's good to hear you are happy with the TV of course but obviously I was very sorry to read about the wasted journey you had. I've since spoken to the store colleague you dealt with initially via e-mail, who held his hands up to the human error and has promised do better next time.

I will arrange for the store to give you a call to a call to put this right, and if I can be of any more help in the meantime do let me know.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

V helpful and informative advice

V helpful and informative advice. Competitive price and a great warranty.
Welcoming retail environment

1 czerwca 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

One of the best for customer service I…

One of the best for customer service I have ever encountered. A quick call can get all your enquiries and orders placed. Quick to offer help and future support and their warranty is a huge peace of mind.

1 czerwca 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Very helpful & easy to deal with.

Very helpful & easy to deal with, nothing too much trouble. Other retailers could do with some staff training from Richer Sounds !!

30 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Overall Excellence

Knowledgable, friendly and exceptionally helpful staff.

29 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Staff always friendly and…

Staff always friendly and knowledgeable. Eager to help. Great advice and feedback. Called me back with extra advice . Priceless. Why go anywhere else for me.

27 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Good service from Richer Sounds

I ordered a pair of Sonos Era300 speakers from them under their friends and family scheme. Also a Sonos Arc Ultra sound bar and Sony Bravia 55" Oled TV. Their service and communications were excellent. Delivery on both occasions was on time and went without a hitch.

27 grudnia 2025
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

A HAPPY CUSTOMER

I had been looking to upgrade my TV to a 55 inch LG G5 55 inch OLED before the world cup started and had searched through all the suppliers website sites to work out the best value deal. Over a period of 5 or 6 weeks, Richer Sounds consistantly offered the best price on this item but in addition to that they were offering an LG Soundbar to go with the TV at a fraction of its value when bought with the TV I wanted. When I checked the latest price a week ago and they were offering the soundbar for zero cost I made the decision to visit the store in York to discuss the deal. The staff couldn't have been more helpful and answered all my questions. They were also offering a free 6 year warranty on the TV so I purchased it and the TV and soundbar were delivered the following day.
They are both set up and working perfectly and I couldn't be happier with both items. If you are considering making a purchase of any electrical items, I recommend you have a look at Richer Sounds before going elsewhere. If my experience is anything to go by, you will be impressed with what they have to offer

26 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thank you for your wonderful feedback

Oceniono na 5 z 5

Masterly service

New smart TV. Jery good service in the shop and a masterly introduction to the system by their free lance installer.

25 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Tip top customer service with people…

Tip top customer service with people who care. York store is excellent

17 kwietnia 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Ordered product over the phone

Ordered product over the phone, very easy, thanks.

23 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

All round good support

Price matching the product, easy payment through email and holding for collection. Answering my questions about setup.

22 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thank you for your 5 star review!

Oceniono na 5 z 5

Friendly helpful staff

Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

16 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

I received great service

I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

15 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Team support was fantastic

Team support was fantastic. Will always buy from richer sounds

26 stycznia 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I had help buying a tv stand for my…

I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

12 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej