Richer Sounds - York Recenzje 1991

Wynik TrustScore: 5 na 5

4,9

12 St Sampsons Square, YO1 8RN York, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

Reakcja na opinię

Oceniono na 5 z 5

Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 12 St Sampsons Square, YO1 8RN, York, Zjednoczone Królestwo

  • 0333 900 0084

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

Friendly helpful staff

Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

16 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

I received great service

I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

15 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Team support was fantastic

Team support was fantastic. Will always buy from richer sounds

26 stycznia 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great people

Great people. Very knowledgeable.
No high scale selling
Took the time to explain and demonstrate products

The free umbrella to keep us dry whilst we went for a coffee to decide clinched it. Went straight back and and made a purchase

14 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

I had help buying a tv stand for my…

I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

12 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

First Class Service

We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was right first time,
The product arrived within a couple of days, in good condition. We set up the box quickly and it did its thing to load and be ready for action.
The product registration process was easy, in spite of an error between us and the other end with the serial number but was resolved first time with the supply of a photo of the product label on the bottom of the machine and all was well by return email.
I have given 5 starts because the responses have been first class and local. Having someone nearby and keen to help is a very refreshing change. Thank you.

13 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Costumer

Great help from staff

7 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Very knowledgeable

Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

7 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Very clear and helpful

Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.

4 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

So easy to order and collect from…

So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

3 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Richer soundsStarted

I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

1 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Very helpful,knowledgeable staff…

Very helpful,knowledgeable staff ,pleasure to deal with.

1 maja 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

What great set of lads very knowledge…

What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

30 kwietnia 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Always nice to be able to chat to…

Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.

29 kwietnia 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

The Sales staff were very informative…

The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.

29 kwietnia 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Fast response

Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.

19 kwietnia 2026
Logo Richer Sounds - York

Odpowiedź od Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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