Richer Sounds - Watford Recenzje 

1648
Wynik TrustScore: 5 na 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Having purchased at TV last week from your Watford shop, your staff were excellent. Advice and support was first class. Thank you. Carol and Alan Rose.

Reakcja na opinię

Oceniono na 5 z 5

Easy to order on line - easy to collect next day (first time in decades of shopping with you in Watford I was able to park almost outside! Not that I think that was down to you!) and Anca in the shop... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sami and co very knowledgeable and helpful A good experience So much better than going to Currys And they beat the price match promise unlike Currys so.all in all a good experience

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 117C St Albans Road, WD17 1RD, Watford, Zjednoczone Królestwo

  • 0333 900 0037

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1648)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 319

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

the new TV is good

the new TV is good. I think the sound bar is working but the sub woofer is not connected.
fortunately I was able to dispose of all poackaging in the bin store attached to our block of flats.

31 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Dear Mr Mee,

Thank you for your feedback although I was sorry to read you have been experiencing some technical issues. I will arrange for the local branch to follow up with you and help troubleshoot, if I can be of any more help in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Really happy with the advice we…

Really happy with the advice we received from Heather and Lloyd. We bought 3 TVs on our second visit to the Watford shop. No pressure sales. Also the recommendation to get Jason to check out our property for a TV aerial was great. We need more kit and will go back to the Watford branch before considering going anywhere else.

29 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Friendly phone staff

Friendly phone staff, all items I wanred were in stock.
Because of bank security hassle I visited Watford branch to pay.
Even though it was a normally out if hours visit the staff there were most helpfull and sorted my problem quickly.
All items delivered on time and in top condition.

28 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

They just get it

One minute I’m looking for a new integrated amp, but I am looking for a very specific one, AND it has been replaced by a new model. I bet Richer Sounds has an ex-demo one in great condition. I emailed and two days later it’s plugged in to my system. Lloyd was very helpful when answering my questions. This is a company I enjoy giving money to, because you guys are sound!!

26 stycznia 2026
Oceniono na 5 z 5

Thank you to an extremely helpful and understanding team

We went to Richer Sounds to get advice and help with a soundbar for my husband who is hard of hearing. They were super helpful allowing a return and assisting us in the shop to find an alternative. Their recommendation of a Geemarc Sonarya is now being followedup. Thank you to an extremely helpful and understanding team. Superb service!

11 stycznia 2026
Oceniono na 5 z 5

Hifi shopping at its best!…

The guy helping me pick an entry level turntable system was amazing, set it up so I could hear it in the listening room, advised on features possibly other options, knew everything I needed to know and more! Super-helpful, polite, friendly, welcoming. Hifi shopping at its best. All price-matched to Amazon too!! Well done Richer Sounds and the Watford staff are brilliant!!!

24 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

A great HiFi experience

I contacted Richer Sounds in Watford - I received great advice from Sammy and then went down to have a demo of the amp I wanted with the speakers I intended to purchase. I was made so welcome. Parking is a problem on a Saturday so I had to park outside in a loading area - the staff kept an eye out for any traffic wardens!
The demo went well and Sammy addressed all my questions. As a result, I purchased an Arcam 5 amp.
Great experience for somebody getting back into HiFi!!

24 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Oceniono na 4 z 5

The service was good but unfortunately…

The service was good but unfortunately I did have to call the store and query what I was charged as I was overcharged by £36. I’m not sure why this wasn’t picked up by the salesman that carried out the transaction

23 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thank you for your feedback although huge apologies for the accidental overcharge, I agree this should have been picked up at point of sale so rest assured we will review this with the colleague and stress the important of attention to such details. Of course if you would like to discuss this further do get in touch via..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Advice and collection

Rang up for advice re deliveries and got excellent guidance. Then rang again for packaging dimensions to see if the boxed TV would fit in my car which the readily gave me. The collection and loading into the car was all very smooth. TV is now installed and in full use.

21 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great service

Great knowledge, great price, great service. I forget how good Richer Sounds are until I use them again.
Thoroughly recommend.

20 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thank you for your 5 star review!

Oceniono na 5 z 5

Staff who know the product I walked in…

Staff who know the product I walked in looking for a CD player and knowledagable staff guided me to exactually what I wanted.

13 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Nice service from Lloyd at Watford RH

Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.

16 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

The maintenance of the highest standards.

As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

16 stycznia 2026
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

"Quick off the mark"

I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

23 grudnia 2025
Opinia niezależna
Logo Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej