This is for Richer sounds Watford. I initially bought the wrong product to replace my Cambridge audio dacmagic plus that had broken. So through an email and phonecall they helped me got the product I... Zobacz więcej
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Thanks. Very good service and always polite. It’s always a pleasure to visit Richer Stores at Watford. Purchased C D unit( Cambridge Audio)- loving it.
Reakcja na opinię
I ordered a CD player online for collection at the store. I managed to park in one of the allocated parking spaces at the rear of the store and went in to collect my purchase. To save me carrying it... Zobacz więcej
Reakcja na opinię
Lloyd at Watford Richer Sounds was absolutely brilliant, replied to my messages immediately and sorted out exactly what I needed at a great price! The Marantz Cinema 60 is also a fantastic product.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
117C St Albans Road, WD17 1RD, Watford, Zjednoczone Królestwo
- 0333 900 0037
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Simply the best tech advice
I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service

Odpowiedź od Richer Sounds - Watford
Very easy to communicate with / discuss…
Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.

Odpowiedź od Richer Sounds - Watford
Quick work
I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.

Odpowiedź od Richer Sounds - Watford
Pleasure to shop at Richer sounds
Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.

Odpowiedź od Richer Sounds - Watford
40 Years on and still going back
40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements

Odpowiedź od Richer Sounds - Watford
Another visit to my favourite shop.
I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

Odpowiedź od Richer Sounds - Watford
Really good customer service
I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

Odpowiedź od Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford
Very good Customer Service Shop…
Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

Odpowiedź od Richer Sounds - Watford
Exemplary Customer Service
Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

Odpowiedź od Richer Sounds - Watford

Odpowiedź od Richer Sounds - Watford
A pleasing and happy experience
VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.
Great experience
Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

Odpowiedź od Richer Sounds - Watford
Great service at a great price.
Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

Odpowiedź od Richer Sounds - Watford
Well priced and good service.
Good product, well priced.
Sorted out a query with minimal fuss.
Prompt click and collect. Polite staff.

Odpowiedź od Richer Sounds - Watford
Extremely helpful and efficient
Heather was extremely helpful and efficient when I called to see when my Sonos Sub Mini was going to arrive for collection. She was not in the store when I collected the Sub Mini, and the other members of staff present were also really helpful and efficient.

Odpowiedź od Richer Sounds - Watford
Richer Sounds Sales person Lloyd was very helpful and…
Sales person Lloyd was very helpful and knowledgeable and answered all the questions and was courteous.
He provided unbiased information that helped me to decide which TV to buy. Also purchased another item a week before Christmas but then I changed my mind and returned it upon receipt of delivery with no questions asked.
On top of that there was a price drop on Boxing day and again provided price difference credit on phone without any quibble and without having to go to the shop again.
I am very please with the Top service of Richer Sounds staff. Brilliant !
i Highly recommend Richer Sounds.

Odpowiedź od Richer Sounds - Watford
Doświadczenie Trustpilot
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