Great advice in one of the stores. We went to look at one particular tv, which suits us perfectly. I rang to order, which was easy - was connected to Swiss Cottage. Could not have been more helpf... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Zobacz więcej
Reakcja na opinię
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Zobacz więcej
Reakcja na opinię
I made a judgment arrow regarding size and weight of the package when ordering TV direct to your branch. Too big for me to handle. Andre the field sales manager at your Swiss cottage branch solved the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
25 Northways Parade, NW3 5DN, London, Zjednoczone Królestwo
- 0333 900 0031
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always get a good Deal
I’ve been going to Richer sounds for a few years now, and I always find I get a good deal. Even if I shop around I always get the best deal from them.Free delivery on TVs for example, I can’t think of anything negative. Ive always had a positive experience dealing with them.
28 września 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Awesome service and the warranty is a…
Awesome service and the warranty is a stress free worry
5 września 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Omar at the swiss cottage branch was…
Omar at the swiss cottage branch was amazing, from start to finish giving sound advise on options. Almost my setup the of system is complete. Many thanks for all your support mate. Greatly appreciated.
20 września 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Happy customer
Knowledgeable staff, good selection of products backed by six year warranty, quick delivery, great prices. Very happy.
15 września 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I placed my order by phone which was…sounds richer to me---wunderbar!
I placed my order by phone which was quickly answered. The gentleman with whom I spoke was charming and hugely helpful and enthusiastic re the quality of the radio which I was odering. In short----a superb service.
12 września 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service
Everyone I spoke to at Richer Sounds (Filip, Paul) were knowledgeable about their products and helped me form a decision about the most suitable headphones I should purchase for my purposes. They explained and helped me with the ordering process and I was very grateful for their input.
6 września 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
Very helpful and appropriate service,
From my initial enquiry, the staff were extremely helpful, giving sensible and informed advice with no hard sell at all. Part of my order took a day or so longer than expected to be delivered from another store (DPD let them down!) but staff were responsive in chasing this up and called me when the order had arrived and it was ready for collection.
1 września 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great team
Great team, easy to navigate website, purchasing was easy. Follow up emails and delivery notifications were great, even when changing delivery method soon after ordering. Pricing is the extremely competitive and would choose them over digital shops all the time
27 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The salesperson gave good advice
23 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Brilliant and straightforward
They were so clear, straightforward and efficient. Explained everything and offered assistance
16 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
A faultless transaction
A faultless transaction, all staff concerned were knowledgeable, courteous and helpful.
13 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Great service
Good price, great speedy service and a follow up call a few days after by Ollie to check all good.
15 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Excellent service
Great advice
Friendly staff - eg Omar
Helpful store manager - Filip
I made a large order - no problem getting refunds for items that were not needed
Also prompt refund for any price matches.
Highly recommended
15 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your 5 star review, we look forward to seeing you again next time
Great personal service and so good to…
Great personal service and so good to be spoken to about electronics and understand what they’re talking about and giving honest true answers. Highly recommend
10 maja 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Worked with Richard Sounds at Swiss…
Worked with Richard Sounds at Swiss cottage, top guys A++++ on service .
Went out to of their way to get the deal done.
13 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Amazing advice, price and service
Amazing advice, super fast return with quotes and great recommendation for installer. I will always come back to Richer Sounds, they are the top electronics retailer.
12 sierpnia 2025
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Doświadczenie Trustpilot
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