Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Zobacz więcej
Reakcja na opinię
Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Zobacz więcej
Reakcja na opinię
Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Zobacz więcej
Reakcja na opinię
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Northways Parade, NW3 5DN, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Worked with Richard Sounds at Swiss cottage, top guys A++++ on service .
Went out to of their way to get the deal done.

Odpowiedź od Richer Sounds - Swiss Cottage
Amazing advice, super fast return with quotes and great recommendation for installer. I will always come back to Richer Sounds, they are the top electronics retailer.

Odpowiedź od Richer Sounds - Swiss Cottage

Odpowiedź od Richer Sounds - Swiss Cottage
The team have a great ethos that puts the customer first.
I ordered two pairs of speakers from different brands as I couldn't decide which would be best for a 21st birthday present. The process worked seamlessly. When I cancelled the second pair before collecting because I'd changed my mind the Swiss Cottage team took it in their stride and processed the refund promptly and courteously, through clear and helpful emails and a phone call.
I'm pleased with the speakers I kept, the price was good and I trust Richer Sounds way more than some other internet that might offer a marginally better price but with far worse customer service.

Odpowiedź od Richer Sounds - Swiss Cottage
We had excellent service and support. The advice of Omar on the TV we purchased was invaluable. His help in installing it was first class. I have nothing but praise for him and Richer Sounds

Odpowiedź od Richer Sounds - Swiss Cottage
I had excellent service from Omar, who gave excellent and honest advice. I had a small issue when setting up at home but again Omar resolved issue very quickly.

Odpowiedź od Richer Sounds - Swiss Cottage

Odpowiedź od Richer Sounds - Swiss Cottage

Odpowiedź od Richer Sounds - Swiss Cottage
Really, really efficient and helpful service over the phone. Prompt delivery. Great price as well. Overall a pleasure to deal with.

Odpowiedź od Richer Sounds - Swiss Cottage
Great selection of TVs and really valuable staff - knowledgeable and helpful. Second TVs purchased from Swiss Cottage store and cannot recommend more!

Odpowiedź od Richer Sounds - Swiss Cottage
Always great customer service and the guys always know what they're talking about

Odpowiedź od Richer Sounds - Swiss Cottage
Professional advice and competitive prices. I phoned up a few times before the purchase and all the staff were very patient, professional and helpful. Maybe that's why I had been a Richer Sounds customer for over 15 years.

Odpowiedź od Richer Sounds - Swiss Cottage
Paul at Swiss Cottage is the kind of person you need in these stores, put me at ease immediately, professional friendly really helpful
I was only spending £200, and had little idea what I was looking for, but the best deal was found for me, and expert advice , without being patronised , was offered the whole time I was there.
You even get after sales service to check everything is in order.
*****

Odpowiedź od Richer Sounds - Swiss Cottage
Slight issue with a damaged product, remedied quickly though.

Odpowiedź od Richer Sounds - Swiss Cottage
Very efficient. Called me when it was ready to collect and kept it for me until I could get there. Great job

Odpowiedź od Richer Sounds - Swiss Cottage
Exceptional customer service from Oli.
I had a technical problem with the item that I bought. Oli was very conscientious in helping me exchange it and was always available with help and advice after the purchase. Based on my experience, I would definitely buy from Richer Sounds again.

Odpowiedź od Richer Sounds - Swiss Cottage
Always a good experience. A very human approach to buying hifi !

Odpowiedź od Richer Sounds - Swiss Cottage

Odpowiedź od Richer Sounds - Swiss Cottage
Great friendly service from Paul & Omar at Swiss Cottage - I love my new speakers, the sound is amazing!

Odpowiedź od Richer Sounds - Swiss Cottage
Fantastic help as usual - managed to get the last of this particular TV available in the entire company, sale was completed quickly and easily over the phone and shipping arranged very quickly. Thanks for the great service 😊

Odpowiedź od Richer Sounds - Swiss Cottage
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