Richer Sounds - Southgate Recenzje 

1441
Wynik TrustScore: 5 na 5

4,9

157-159 High Street, N14 6BP London, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very ha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My BluOs device, purchased the previous year, had stopped working and I was asked to bring it into the store. It took the manager 15 minutes to test the device and confirm a fault. I was provided with... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service by very knowledgeable staff who couldn’t have been more helpful. After sales service recommending an installer was also first class. Very happy to have made our purchase at Richer So... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 157-159 High Street, N14 6BP, London, Zjednoczone Królestwo

  • 0333 900 0085

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1441)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 626

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Replacing my damaged CD player

I had a problem with my CD player, and I tried various avenues to try to get it repaired. A quote was obtained from one source, which I considered. At the same time I found a new cd player for sale at Richer Sounds, which actually cost very little more than my quote for the repair to my old player. Buying the new player would also get me a better guarantee than having the old one repaired (which was only for 12 months).
I rang Richer Sounds and enquired whether they had the player available to be collected. The member of staff I spoke told me that it could be picked up the next day, or, she advised me, that it could be delivered to my door next day before midday. I opted to have the item delivered. I paid for for it over the phone and the player arrived at my house very early the next morning.
The whole process was easy and staff very efficient. I would certainly put Richer Sounds at the forefront in the event that I require Hi Fi items in the future.

22 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thank you for your 5 star review!

Oceniono na 5 z 5

Always a great experience shopping with…

Always a great experience shopping with richer sounds.

On this occasion they did my such a good deal.

Staff always knowledgeable and friendly

19 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Staff going the extra mile

Staff going the extra mile, helpful suggestions, making time for an ad hoc demo. Great experience.

17 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thank you for your 5 star review!

Oceniono na 5 z 5

Very friendly staff

Very friendly staff, great service and prices. After sales top notch. Recommend.

3 lutego 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 4 z 5

New Marantz cd tuner radio

The supply and prompt delivery were excellent. Paying for the product proved difficult and I eventually was charged twice! However I noticed this on my bank account and a refund was quickly given.
Your staff were extremely helpful.
Michael Hutchinson

16 kwietnia 2026
Oceniono na 5 z 5

Good service from Richer Sounds

I would like to say thank you to Dan at the Southgate branch of Richer Sounds for his help and advice when purchasing a Marantz CD 6007 to replace a failed 6004. After much discussion of many things it was ordered and arrived the next day in-store when I also purchased some 0.5 meter layline interconnect cables.
As some else mentioned in the reviews the CD 6007 has 2 filter options and options for the amp as well, filter 2 works well for me and it plays a rather scratched war of the worlds cd without jumping to another track. Overall I am really pleased with this player.

10 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

You supplied what I was looking for at…

You supplied what I was looking for at a good price, and as your shop is quite near to where I live it was easy to collect what I bought.

25 marca 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I bought some KEF speakers and…

I bought some KEF speakers and subwoofer and was liaising with Corrina in Southgate Richer Sounds who has been extremely helpful in explaining the products and also giving a very competitive pricing. Great experience overall.

14 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great service

Dan was the employee and he was very friendly and had some great advice. Really happy with the q acoustic speakers, they sounds amazing and just got some matching stands that make them sing! Got some half price speaker cable and dan showed me how to add banana clips to the centre cable which was great!

11 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thank you for your 5 star review!

Oceniono na 5 z 5

Excellent service and product.

Ordering by phone was easy. Service at the shop was very qick, friendly and helpful. Very pleased with the TV I bought.

10 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Brilliant service from Mak at Southgate…

Brilliant service from Mak at Southgate branch and Richer Sounds more widely. I have had four Samsung TVs over the years from them and most recently one failed during its 4th year. Their 6 year warranty was a no quibble affair, TV was replaced completely, with Mak overseeing a quick and painfree replacement. Wouldn't go anywhere else than RS.

9 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Great service and so helpful as always…

Great service and so helpful as always from staff.
Helpful when I went to collect my product.
Phoned me as promised and couldn't have been more professional.
Thank you all

7 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

3rd and 4th TV we bought from Richer…

3rd and 4th TV we bought from Richer Sound. Excellent customer service.

6 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Mak was helpful in responding to my…

Mak was helpful in responding to my query about an existing order.

He was able to order a different tv unit to my address.

I am very happy with the service provided.

2 kwietnia 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Brilliant service and very…

Brilliant service and very knowledgeable staff

28 marca 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 4 z 5

Clicked and Collected in a couple of…

Clicked and Collected in a couple of days.
Increasingly Richer does not seem to hold anything I am wanting in stock. It would be nice to see something you fancy on the website, trot down to the shop and take it away instantly.
I do understand why this happens but I like instant gratification, not waiting a few days till getting it.
There wasn't a demo model in stock so I had to buy blind. Now I have the unit (Denon AVR S770) I do like it, it sounds good and the price was very affordable. Service in the store was friendly and helpful.

12 marca 2026
Oceniono na 5 z 5

i have been a richer sounds customer…

i have been a richer sounds customer for many years and i have bought at least4 tvs. my last LG lasted almost 20 years so when i needed a new tv i went straight to richer sounds for a reasonable price and 6 year guarantee ,peace of mind

24 marca 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thank you for your wonderful feedback

Oceniono na 5 z 5

Rang the Southgate shop prior to their…

Rang the Southgate shop prior to their opening time and the phone was answered. I ask the woman who answered the phone a few questions about the TV and then explained that I was buying as a moving in present for my son and needed it delivered on a certain time on a certain day. All done - no fuss.
The most interesting thing was that my son said out of all the companies he dealt with in relation to any deliveries on his move that Richer Sounds were the best to deal with and even had a call after delivery to check all went well.

I have been buying from Richer Sounds for over 30 years (i think) my first purchase was from their London Bridge Store.

Service service service - #welldone

24 marca 2026
Logo Richer Sounds - Southgate

Odpowiedź od Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej