Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Zobacz więcej
Reakcja na opinię
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Zobacz więcej
Reakcja na opinię
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
9 Station Road, B91 3TG, Solihull, Zjednoczone Królestwo
- 0333 900 0090
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Excellent service. They went out of their way to accommodate my needs. All it took was a phone call to get everything sorted. Would highly recommend them to everyone.
12 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Odpowiedź od Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Brilliant purchasing experience
I phoned the Solihull branch and spoke to Carl regarding the portable CD player he answered all the questions I had satisfactorily so I ordered over the phone on Thursday morning and I was actually using it by teatime the following day. Brilliant service as usual.
11 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Absolutely amazing telly.
Absolutely amazing service and delivery. I can't believe the picture quality on the TV . It's just fantastic in 4k . I'm totally blown away by the TV.
8 grudnia 2025
Excellent service .
Excellent service .
Phoned Solihull store to enquire about Sonos Arc Ultra spoke to Martin who was friendly and very helpful and knowledgeable ordered on the phone he discounted £10 very happy with the arc, my play 1 speakers were not compatible phoned Martin and ordered two ERA 100 with next day delivery at no extra cost great company to deal with with 6 year guarantee , Highly Recommend.
4 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent advice & in-store trial Sennheiser HDB 630
Excellent advice and a chance to try top of the range Sennheiser HDB 630 headphones. Delivered on time for an 11 hour flight. Pairing and controls intuitive and a delight to use. Really pleased with the audio quality, calls and noise cancelling abilities.
7 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thank you for your wonderful feedback
Brilliant customer service !
Sam was very knowledgeable and helpful. Even phoned us after a couple of days to make sure all was fine.
Customer service is alive and well in this store.
5 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Delivered on time
Delivered on time, it is a Christmas present, so I do not know how well it works yet.
4 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
The only thing I would pick fault with
The only thing I would pick fault with, is you not stocking the case for the Filo M21 player.
5 grudnia 2025
Great service
Great service. Polite friendly and informative. Pleasure to shop at this store, my first purchase
2 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Brought a TV from Richer Sounds…
Brought a TV from Richer Sounds Solihull. - Karl served me. He was Very knowledgeable and gave me some great advice.
I have always had a great experience when purchasing with Richer Sounds in Solihull.
1 grudnia 2025
Odpowiedź od Richer Sounds - Solihul
Thank you for your wonderful feedback
Understanding ... What Understanding?
We didn't understand how we were supposed to connect all the wires etc properly. We phoned Richer Sounds Solihull and when the got back to us we got great service and advice. Thankyou.
We still don't understand most of what is going on but we do now have access to the TV channels so we are no longer stuck in the dark.
It is likely that we will be back in touch once we have decided what we would like to access now. This won't be for a while though.
Thanks for your patience.
Andrew & Barbara Sherwood
30 listopada 2025
Excellent training throughout.
As usual staff very helpful. Went in to just look but of course really wanted to buy but they didn’t push. Excellent service.
29 listopada 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Polite friendly well informed staff
Polite friendly well informed staff . Had done some research myself into what I was after and Martin knew and advised me accordingly between the different makes of cd player I had looked into . Fast delivery , came next day . Very pleased with the make of cd player I was advised to purchase . 👍🏼
29 listopada 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reliable delivery service and excellent…
Reliable delivery service and excellent tv set
29 listopada 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Bought a TV from here in the Black Friday sale.
Bought a TV from here in the sale. Salesperson answered all of our questions professionally with a smile.
Purchase process was easy and delivery of the TV took only three days from order date. Wednesday order, Saturday delivery.
Pleased with our purchase and its six year guarantee.
Would shop here again.
26 listopada 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Great expectations
Delivery of first item was bang on arrived at time specified,2nd 2days later on time delivery,installer rang same day as purchased hadn't received purchased items so couldn't arrange installation,there contact as been really good installation taking place on Monday
28 listopada 2025
Odpowiedź od Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
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