Richer Sounds - Solihul Recenzje 

1759
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Wynik TrustScore: 5 na 5

4,9

9 Station Road, B91 3TG Solihull, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

fosi audio zd3. After already agreeing a price match with Tele sales. The shop told me they had a returned item in excellent condition; they gave me a further discount. The actual item was very g... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When I bought my new Cambridge Audio AXR100 amplifier the staff were very helpful in advising me on what I should buy. I had thought about a less powerful amplifier not realising it wouldn't drive my... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team did not try to sell me unnecessary items beyond my budget, they were friendly without being overbearing and highly knowledgeable. My email enquires were delt with promptly and they even went... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 9 Station Road, B91 3TG, Solihull, Zjednoczone Królestwo

  • 0333 900 0090

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1759)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 593

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Satisfied customer

I ordered my Denon turntable by phone with Martin, the Solihull store manager, who was most helpful.
It was delivered promptly and on time.
It is now all set up and my vinyl collection sounds marvellous.

2 marca 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great service !!

Efficient knowledgeable assistant in store Knew exactly what I needed Delivered next day. Couldn’t ask for better service

3 marca 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

OLED or QLED

Good advice as always means you walk away with the right product for your individual circumstances

2 marca 2026
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Odpowiedź od Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

The salesperson was excellent and this…

The salesperson was excellent and this is what is lacking in a lot of places. We had visited a competitor and their salesperson tried to push a product we had no interest in presumably to hit a sales target. Totally different experience at richer sounds. No pressure selling just genuine information. The whole set up is tailored to meet the needs I have when making a purchase. Thank you.

18 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Knowledgeable & professional staff (Solihull)

Professional, polite and knowledgeable staff who took the time to understand my needs and recommend the most suitable solution. Slightly disappointed that you have closed your central Birmingham outlet but will certainly return to the Solihull branch soon.

21 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Sound system for a model railway

i visited the Solihull store with an unusual request; setting up a sound system for my model railway.
Martin advised on choice of speaker but also suggested a small amplifier would greatly improve the sound quality and volume.

Samuel helped me with this a couple of weeks later and i was also kitted out with wires.

The sound is amazing, so thanks chaps!!!

i am happy to say i am delighted with the JBL speakers and FOSI amplifier

27 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

The service was excellent

The service was excellent, and the staff were very helpful and knowledgeable about the product.

26 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

We found Richer Sounds so very helpful

Recommended by our TV Media wall installation company, and found Richer Sounds so very helpful, in identifying the best TV for our needs. The price offer was very fair, and deliver quick and free. You always felt you were being rated as an important customer, where a long term relationship was a priority. Thanks for all you help in selecting the right TV for us

25 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Always a pleasure buying from Richer…

Always a pleasure buying from Richer Sounds from the initial look at the product to the read ups on the product. To collecting in Store.

24 grudnia 2025
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Time for upgrade

Needed new TV, the gentleman that served us was very knowledgeable and guided us through each set. We chose a TV and was able to take it away with us. Brilliant service

21 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great communication and advice

Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

19 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Excellent advice and Service

I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

20 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Top shop great staff members…

Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

17 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thank you for your wonderful feedback

Oceniono na 5 z 5

Richer Sounds manager Martin

Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

16 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Good communication throughout order…

Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

17 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Not available from my local store

Not available from my local store. National sales found the product in Solihul. Prompt delivery

10 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thank you for your wonderful feedback

Oceniono na 5 z 5

Excellent Service

Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

12 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

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