Richer Sounds - Solihul Recenzje 

1759
•
Wynik TrustScore: 5 na 5

4,9

9 Station Road, B91 3TG Solihull, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

fosi audio zd3. After already agreeing a price match with Tele sales. The shop told me they had a returned item in excellent condition; they gave me a further discount. The actual item was very g... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When I bought my new Cambridge Audio AXR100 amplifier the staff were very helpful in advising me on what I should buy. I had thought about a less powerful amplifier not realising it wouldn't drive my... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team did not try to sell me unnecessary items beyond my budget, they were friendly without being overbearing and highly knowledgeable. My email enquires were delt with promptly and they even went... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 9 Station Road, B91 3TG, Solihull, Zjednoczone Królestwo

  • 0333 900 0090

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1759)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 662

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 stars

Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

11 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great store

This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

9 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thank you for your 5 star review!

Oceniono na 5 z 5

Great advice on which products to buy…

Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

10 lutego 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Great service.

I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

6 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Great service and advice.

Very helpful and great prices. The delivery was quick and well packaged.

25 listopada 2025
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great Price, Great Delivery, helpful customer service

Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.

Delivery was excellent through BJS arriving three days after I ordered the item.

4 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Purchased a new TV from the Solihull…

Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

3 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Excellent service again...

Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

29 stycznia 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Excellent technical advice and service

Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

2 lutego 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Richer Sounds are my default place to…

Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.

30 stycznia 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Spoke to the tech over the phone

Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier

29 stycznia 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

The technical help of the staff

The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

27 stycznia 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great advice from Karl in the Solihull…

Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.

24 stycznia 2026
Oceniono na 5 z 5

Staff were very helpful in explaining…

Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

18 stycznia 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Extremely easy buying process

Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

23 stycznia 2026
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Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Television review

Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..

15 stycznia 2026
Logo Richer Sounds - Solihul

Odpowiedź od Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

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