Richer Sounds - Middlesbrough Recenzje 1536

Wynik TrustScore: 5 na 5

5,0

63-65 Borough Road, TS1 3AA Middlesbrough, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Zobacz więcej

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Oceniono na 5 z 5

I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Zobacz więcej

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Oceniono na 5 z 5

I went into Richer in Middlesbrough knowing that I wanted a soundbar to improve my television watching experience. I didn't know which one but I did have certain criteria. Paul listened and came up wi... Zobacz więcej

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Oceniono na 5 z 5

Im so happy I chose richer sounds. After problems installing WiFi on my new TV Stuart came today with another TV and spent hours figuring out what the problem was...and solved it! service impeccable,... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Zjednoczone Królestwo

  • 0333 900 0096

5,0

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Excellent service

Excellent service, would definitely recommend anybody to go to the shop and buy any product in the shop the staff are very helpful. And very knowledgeable about what they are selling.

22 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Excellent service

Excellent service, as always. I would definitely recommend.

19 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Purchase of Pro-Ject Turntable

Excellent advice & outstanding customer service. A pleasure to buy from Richer Sounds.

19 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Consistently excellent service

I have made a number of purchases from Richer Sounds over the years and have never been disappointed, the level of service is excellent and the staff are knowledgeable allowing for informed decisions to be made prior to purchasing. I was particularly impressed on my most recent purchase, when I was offered a loan of a demo device to take home and test before buying. I am confident that this kind of service would not be offered at a larger retailer. In my opinion the independence of Richer Sounds is one of their greatest strengths, as they can offer unbiased opinions on a large range of products which gives greater confidence that value for money for the customer is a priority

27 stycznia 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Oceniono na 5 z 5

best place to buy hi-fi equipment

i wanted to upgrade my hi-fi loudspeakers to something really nice so of course the first place i looked was the Richer Sounds website. what was great about the website was being able to compare specifications of the four products i was interested in. only one area fell short: there was no information about the delivery company and therefore i had to call someone from the national sales team. i needed to be able to request an afternoon delivery but unfortunately DPD were unable to offer this. therefore i called the closest Richer Sounds retail store who were pleased to take my order, were knowledgeable and who even gave me a discount whilst relating to my excitement at the prospect of audiophile sound once again! for payment, i was sent a link to a secure third party rather than having to read the card out over the phone, which i preferred. DPD then delivered my loudspeakers to the store for my collection. that afternoon i was able to drive to the store in my own time, park directly outside, and collect my loudspeakers and cabling in a relaxed and friendly store - they even carried the speakers to my car for me! i would encourage anyone looking to buy hi-fi, 5.1 or tv equipment to check out Richer Sounds. by appointment, the store are even willing to provide demonstrations, which i would have requested if i was uncertain in any way. oh, and the product? my new Wharfedale Super Denton 3-way bookshelf loudspeakers are everything i wanted and more! literally worth every penny. i couldn’t be more pleased. thank you for meeting my expectations, Richer Sounds. next up: a 5.1 surround sound system…

16 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

The TV is really beautiful

The TV is really beautiful. I love it the colours is amazing works very well

14 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

The guys in Middlesbrough are always so…

The guys in Middlesbrough are always so helpful and ready to answers any questions. Full of knowledge and expertise.
Nothing is too much trouble.

13 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Helpful staff.

Helpful staff.
Good product at really good price

14 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great Discounted Offer and Knowledge of Device

The checkout process was smooth and efficient, and I felt valued as a customer. Overall, it was a pleasant shopping experience, and I would definitely return in the future.

13 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Oceniono na 5 z 5

Great advice. Superb staff

Great advice on telephone prior to collecting order from shop.
Staff went over and beyond to explain product to make sure we understood before leaving!
Thank you 😊

13 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Excellent service

Excellent service, from professional, knowledgeable staff.

9 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Oceniono na 5 z 5

Expert honest advice given

Expert honest advice given, and nothing was to mutch trouble for them helping me. 5 stars from me.
I became a v.i.p member and they gave me a discount of over £ 50.00,,,,,,,,,, with a 6 yr warranty for all,
amp, cd player, and floor standing speakers,
Tony.

8 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Good service in shop and online.

Ordered online, delivered promptly by DPD to store for collection.

I've also bought directly from the shop previously and found the staff to be helpful and knowledgeable.

11 lutego 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Helpful and friendly from ringing…

Helpful and friendly from ringing through to going into the store to collect. Would recommend to friends and family.

4 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great service ,

Great service ,

31 stycznia 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent service

Excellent service, salesman pleasant, friendly and very helpful

3 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

The Right Solution

My original choice wasn't available but Paul sorted me a Hisense 43" Pro, and a Pedestal Stand which solved my problem regarding its positioning. The TV is great and the stand a perfect solution. The personal contact was better than shopping online, and Richer Sounds Middlesbrough the answer.

2 lutego 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Samsung television purchase

The staff member Dave from Middlesbrough branch who dealt with my television purchase provided me with the best customer service I have received from any retailer in over 20 years. For me it is this which makes the difference when I am considering a retailer for subsequent purchases. Needless to say I shall be using Richer Sounds in future.

31 stycznia 2026
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Odpowiedź od Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

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