Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Zobacz więcej
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I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Zobacz więcej
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I went into Richer in Middlesbrough knowing that I wanted a soundbar to improve my television watching experience. I didn't know which one but I did have certain criteria. Paul listened and came up wi... Zobacz więcej
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Im so happy I chose richer sounds. After problems installing WiFi on my new TV Stuart came today with another TV and spent hours figuring out what the problem was...and solved it! service impeccable,... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service, would definitely recommend anybody to go to the shop and buy any product in the shop the staff are very helpful. And very knowledgeable about what they are selling.

Odpowiedź od Richer Sounds - Middlesbrough

Odpowiedź od Richer Sounds - Middlesbrough
Availability of the equipment I had chosen plus the expertise of the staff

Odpowiedź od Richer Sounds - Middlesbrough
Excellent advice & outstanding customer service. A pleasure to buy from Richer Sounds.

Odpowiedź od Richer Sounds - Middlesbrough
I have made a number of purchases from Richer Sounds over the years and have never been disappointed, the level of service is excellent and the staff are knowledgeable allowing for informed decisions to be made prior to purchasing. I was particularly impressed on my most recent purchase, when I was offered a loan of a demo device to take home and test before buying. I am confident that this kind of service would not be offered at a larger retailer. In my opinion the independence of Richer Sounds is one of their greatest strengths, as they can offer unbiased opinions on a large range of products which gives greater confidence that value for money for the customer is a priority

Odpowiedź od Richer Sounds - Middlesbrough
i wanted to upgrade my hi-fi loudspeakers to something really nice so of course the first place i looked was the Richer Sounds website. what was great about the website was being able to compare specifications of the four products i was interested in. only one area fell short: there was no information about the delivery company and therefore i had to call someone from the national sales team. i needed to be able to request an afternoon delivery but unfortunately DPD were unable to offer this. therefore i called the closest Richer Sounds retail store who were pleased to take my order, were knowledgeable and who even gave me a discount whilst relating to my excitement at the prospect of audiophile sound once again! for payment, i was sent a link to a secure third party rather than having to read the card out over the phone, which i preferred. DPD then delivered my loudspeakers to the store for my collection. that afternoon i was able to drive to the store in my own time, park directly outside, and collect my loudspeakers and cabling in a relaxed and friendly store - they even carried the speakers to my car for me! i would encourage anyone looking to buy hi-fi, 5.1 or tv equipment to check out Richer Sounds. by appointment, the store are even willing to provide demonstrations, which i would have requested if i was uncertain in any way. oh, and the product? my new Wharfedale Super Denton 3-way bookshelf loudspeakers are everything i wanted and more! literally worth every penny. i couldn’t be more pleased. thank you for meeting my expectations, Richer Sounds. next up: a 5.1 surround sound system…

Odpowiedź od Richer Sounds - Middlesbrough
The TV is really beautiful. I love it the colours is amazing works very well

Odpowiedź od Richer Sounds - Middlesbrough
The guys in Middlesbrough are always so helpful and ready to answers any questions. Full of knowledge and expertise.
Nothing is too much trouble.

Odpowiedź od Richer Sounds - Middlesbrough

Odpowiedź od Richer Sounds - Middlesbrough
The checkout process was smooth and efficient, and I felt valued as a customer. Overall, it was a pleasant shopping experience, and I would definitely return in the future.

Odpowiedź od Richer Sounds - Middlesbrough
Great advice on telephone prior to collecting order from shop.
Staff went over and beyond to explain product to make sure we understood before leaving!
Thank you 😊

Odpowiedź od Richer Sounds - Middlesbrough

Odpowiedź od Richer Sounds - Middlesbrough
Expert honest advice given, and nothing was to mutch trouble for them helping me. 5 stars from me.
I became a v.i.p member and they gave me a discount of over £ 50.00,,,,,,,,,, with a 6 yr warranty for all,
amp, cd player, and floor standing speakers,
Tony.

Odpowiedź od Richer Sounds - Middlesbrough
Ordered online, delivered promptly by DPD to store for collection.
I've also bought directly from the shop previously and found the staff to be helpful and knowledgeable.

Odpowiedź od Richer Sounds - Middlesbrough
Helpful and friendly from ringing through to going into the store to collect. Would recommend to friends and family.

Odpowiedź od Richer Sounds - Middlesbrough

Odpowiedź od Richer Sounds - Middlesbrough
My original choice wasn't available but Paul sorted me a Hisense 43" Pro, and a Pedestal Stand which solved my problem regarding its positioning. The TV is great and the stand a perfect solution. The personal contact was better than shopping online, and Richer Sounds Middlesbrough the answer.

Odpowiedź od Richer Sounds - Middlesbrough
The staff member Dave from Middlesbrough branch who dealt with my television purchase provided me with the best customer service I have received from any retailer in over 20 years. For me it is this which makes the difference when I am considering a retailer for subsequent purchases. Needless to say I shall be using Richer Sounds in future.

Odpowiedź od Richer Sounds - Middlesbrough
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