First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Zobacz więcej
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I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Zobacz więcej
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I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
63-65 Borough Road, TS1 3AA, Middlesbrough, Zjednoczone Królestwo
- 0333 900 0096
5,0
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First class service in every way
22 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thank you for your 5 star review!
Odpowiedź od Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Great Service as always
Great Service as always, great prices, friendly staff, Well Recommended.
22 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
New TV for bedroom
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer Sounds for many years now and really like the choice and value for money as well as the free six year warranty
20 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Knowledgable staff and most helpful
Knowledgable staff and most helpful. Richer Sounds always has best price and advice
20 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thank you for your 5 star review!
I recently bought a turntable from…
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system sounds great..... i will be back
19 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
First class customer service
First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to store was swift with speedy comms. The product I bought the 4K player Panasonic UB820 has exceeded my expectations, an absolute powerhouse of tech. A sales journey I would highly recommend to anyone without hesitation & remember myself for years to come. An awesome company. Thank you
17 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good advice given on my purchase and…
Good advice given on my purchase and great service
12 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Brilliant service from Richer Sounds
Brilliant service, extra years free guarantee and next day free delivery to my home.
The item cost was no greater than elsewhere.
I will always visit Richer Sounds for TV, hi-fi etc.
11 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Easy to order online.
Easy to order online.
Kept updated re delivery date and timings.
Was contacted half hour before to confirm delivery was next
Pleasant polite delivery staff
Was contacted by phone to confirm order had been delivered and all in order
11 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great shop
Great shop, staff there are particularly helpful. Approachable and knowledgeable. Good quality products and really competitive prices.
16 sierpnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Great service with a smile!
It was a great experience because of the laidback attitude. I told Paul what I was looking for, he made it available and didn’t rush us.
This is my second purchase from your Middlesbrough branch, but this time I spent a lot more money.
Very pleased with my purchase which was competitively priced.
Thank you.
10 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
When I walked in to your shop I was…
When I walked in to your shop I was warmly greeted. Paul asked me about were the new TV would be located in my front room and what size TV I was thinking of buying. Paul then went on to asking about my price range No pressure all, I had a list of TV,S and prices I was considering which we went through. Going through the pro,S and cons. Paul then suggested he TV I eventually bought. LG C5 .
I woul definitely recommend Ritcher Sounds to anyone looking to buy a new TV. Great Experience 5Star
1 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
TV Purchase
Great service and knowledgeable staff who provide excellent advice regarding the product and quality of the item you are looking to purchase
1 sierpnia 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service for SVS SB1000 subwoofer
Great service. Item wasn’t in stock but arranged to get the SVS SB1000 subwoofer posted next day delivery
31 lipca 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
The price was good
The price was good. The men setting it up were excellent. First class service
28 lipca 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Made to feel welcome by staff on…
Made to feel welcome by staff on arrival. Knowledgeable and helpful.
Good selection of products available at very competitive prices.
25 lipca 2026
Odpowiedź od Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
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