First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Zobacz więcej
Reakcja na opinię
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Zobacz więcej
Reakcja na opinię
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Zobacz więcej
Reakcja na opinię
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I wanted a Majority Bard internet/DAB+ radio. I ordered it click and collect from Richer Sounds Middlesbrough for next day collection. I was informed when it arrived, and was greeted with polite, efficient service when I collected it. All good.

Odpowiedź od Richer Sounds - Middlesbrough
I have taken some time to decide what I thought I needed to play my 1980's vinyls. David was patient knowledgable and supportive with my choices.
I came away with a turntable and speakers. They sounded amazing in the shop and just as much at home.
David took the time to explain the setting up of my system and balanced the turntable.
Thank you so much David for your time today. I am so happy with my purchase.
I can play my vinyls and they sound like they were bought yesterday , so clear and balanced.

Odpowiedź od Richer Sounds - Middlesbrough
Great customer service , very helpful on helping us choose our tv - and the size !!
The tv room was good giving us the experience of sitting in front of the larger Tv -

Odpowiedź od Richer Sounds - Middlesbrough
A relaxed atmosphere, very informative sales staff and a great place to shop.

Odpowiedź od Richer Sounds - Middlesbrough
So friendly providing a balanced opinion for our needs rather than pushing us towards unnecessary products with functionality that was superfluous to our needs. We also realised one purchase was unnecessary and took it back and were refunded with no qualms. Will be returning.

Odpowiedź od Richer Sounds - Middlesbrough
Excellent customer service as usual when our tv broke.

Odpowiedź od Richer Sounds - Middlesbrough
The Sennheisser Momentum 5 are excellent compared with the competition. However, above all else, it's the service given in the Middlesbrough Richer Sounds branch that consistently wins the day ... it's exemplary, leaving everyone else standing. Top job guys!

Odpowiedź od Richer Sounds - Middlesbrough
Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and approachable.
Parking outside the store made my visits and collection super easy. Staff (Shaun) carried my new tv to the car. Great service.

Odpowiedź od Richer Sounds - Middlesbrough
Always get great advice and excellent prices and some brilliant guarantee. Staff are top notch, always helpful.

Odpowiedź od Richer Sounds - Middlesbrough

Odpowiedź od Richer Sounds - Middlesbrough
Great staff who are knowledgeable about technology. Very friendly and happy to chat and give advice about the best products for your need and won't advise you to buy the most expensive items. You feel like you're in safe hands and their expertise is greatly valued

Odpowiedź od Richer Sounds - Middlesbrough
The staff are so friendly and professional , both over the phone and in person. They helped us with the delivery, and the service was amazing. This was my first purchase from Richer Sounds Middlesbrough, and it was such a great experience that I will definitely buy my next product from them

Odpowiedź od Richer Sounds - Middlesbrough
What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienced people giving top advice without feeling any pressure to buy. I did buy some Focal Bathys, and after a few weeks of regular use, they still blow me away. I'm re-enjoying all of my music all over again. Many thanks, Richard

Odpowiedź od Richer Sounds - Middlesbrough
Great prices and great selection. But above all, great and knowledgeable staff. Thank you for helping me choose the right tv and I did my budget. And a 6yr warranty

Odpowiedź od Richer Sounds - Middlesbrough
Another great visit and buy from this branch
Staff are always very friendly polite and patient
Set up a pair of speakers I was interested in comparing with another pair

Odpowiedź od Richer Sounds - Middlesbrough
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute nonsense and waste of time. Today, I spoke to David at my local Middlesbrough store. Within 4 minutes, he provided me with a simple solution. Absolutely marvelous and top notch customer service as always. Just proves you can't beat talking to a human being. Spot on again Richer Sounds.

Odpowiedź od Richer Sounds - Middlesbrough
Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds for my electronics purchases, no one can beat them on knowledge, price or customer care. First class as always.

Odpowiedź od Richer Sounds - Middlesbrough
Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reassuring. Would definitely recommend to anyone . Thanks to all.

Odpowiedź od Richer Sounds - Middlesbrough
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.