Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Zobacz więcej
Reakcja na opinię
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Zobacz więcej
Reakcja na opinię
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
Reakcja na opinię
WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff were very knowledgeable and very helpful. Rang me when my product had arrived for pick up and even directed me to websites that could help with the calibration/set up of the projector.Top service.

Odpowiedź od Richer Sounds - Liverpool
Two visits to the liverpool branch next to the bombed out church near the top of Bold Street and both staff members who served me were very helpful, despite me only wanting speaker cables

Odpowiedź od Richer Sounds - Liverpool
The sales person that dealt with my telephone sale(David Jones in your Liverpool Store)was extremely helpful and very professional.

Odpowiedź od Richer Sounds - Liverpool
Diego was very helpful and made it easier to choose within my price range where other stores where consistent in trying to sell me more expensive products. Overall a great experience

Odpowiedź od Richer Sounds - Liverpool
Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

Odpowiedź od Richer Sounds - Liverpool
Next day delivery and put in the house where required.

Odpowiedź od Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool
Great time collecting equipment from Richer and getting a help fron staff.

Odpowiedź od Richer Sounds - Liverpool
All my questions about the product I purchased was answered clearly.

Odpowiedź od Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool
Clear, accurate guidance. Item was ex display; went extra mile to source packaging.
But nothing I wouldn’t expect from your company tbh.

Odpowiedź od Richer Sounds - Liverpool
I purchased a 48” TV from the Liverpool store which was just what I needed.
The sales man carried the TV out to my car and placed it in the back seat, which was great as it was quite heavy.
He was very friendly and helpful which I appreciated.

Odpowiedź od Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool
I've been shopping at Richer Sounds for 40 years and I have always received wonderful customer service. Justin is and always has been a great and helpful person.
Just love RS.

Odpowiedź od Richer Sounds - Liverpool
I made my purchase of an LG OLED65C54LA and surround sound completely contrary to todays trend of viewing in shop and buying online. I researched everything online, then called the shop to match prices. Kelvin who answered was awesome, patient and professional. No need to match prices, they were already £200 cheaper than the closest online price.
I was purchasing across 2 debit cards (living beyond means as ever) and Kelvin patiently sorted the half price sound system discount despite it being 2 purchases (promo offer was for items bought together). Then he patiently waited while I screwed up several payment links. I hope the nightmares subside soon kelvin :)
Delivered just 18h later and perfect. I don't need to review the OLED TV or soundbar (if you know, you know).
Kelvin, thanks for the best transaction experience I have ever had.

Odpowiedź od Richer Sounds - Liverpool
Purchased WiiM Ultra, gave us a VIP discount and delivered it next day.
Liverpool shop excellent and talked us through the basics which I guess are common mistakes when setting up over the phone. Waited on phone as I purchased. Seamless transaction.

Odpowiedź od Richer Sounds - Liverpool
PURCHASED A SOUND BAR
Unfortunately, it was incompatible with my TV.
Richer Sounds refunded without any problem.
Great service as usual.

Odpowiedź od Richer Sounds - Liverpool
We never shop anywhere else for electronic good. We have bought television and DVD players first many years. Staff are polite and very helpful. Very knowledgeable. I had a problem only twice with dvd players. They were replaced instantly. The VIP Club is amazing g for savings. Highly recommended.

Odpowiedź od Richer Sounds - Liverpool
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.