Richer Sounds - Leicester Recenzje 

2452
Wynik TrustScore: 5 na 5

5,0

163 London Road, LE2 1EG Leicester, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wonderful advice and great service re a new TV and wall mount. I’d tried various stores for a particular TV but they had no stock. Leicester was the only store that suggested a slightly better mod... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had furthe... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 163 London Road, LE2 1EG, Leicester, Zjednoczone Królestwo

  • 0333 900 0043

5,0

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(2452)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 227

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great experience at the Leicester store…

Great experience at the Leicester store also price matched cheaper store really knowledgeable staff and great delivery guys really appreciate your hard work thank you for everything. Ian. Swinfield.

9 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Just great

Just great. That's it

15 grudnia 2025
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Amazing service from Richer Sounds

As always with Richer Sounds, I received top service from Jason at Leicester branch when buying some Sonos products. He price matched some expensive gear no problem and arranged delivery very promptly, all safely packaged up.

7 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great service

Great service, got the advice and product I wanted and was very well treated in Leicester. Many thanks Levi.

6 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

My go to place for hifi.

I’ve now shopped at Richer’s sounds for at least 20 or so years.ive bought tv,cinema amp,speakers 4k Blu-ray player,headphones and my Cambridge amp,streamer,record player and Wharfdale speakers and just recently a new Klipsch subwoofer.i only keep going back because the level of service,knowledge and customer care really is second to none.ive introduced other family members and friends.well when you get great service,great prices and 6 yr guarantee on a lot of items,it even offers a vip membership which is free to join and very worth while.
In most shops they have listening rooms which gives you a chance to hear your kit before you buy(when you give them notice)give them a try,you will not be sorry and you’ll keep going back just like I do.well done richer sounds !

6 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great help for a 67 year old technophobe …

Great help from the staff over the phone, explaining everything that I needed to know about the set up I was interested in, absolutely brilliant price for both the turntable and cd player/amp which were both "unboxed" but pristine

5 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 3 z 5

Delivery Disappointment

I was disappointed that the product I bought on the 29th May was not available for me to take home on the day ie available in store. However I chose a next day delivery for which I paid a fee. Unfortunately the sales assistant entered the wrong day. I had to ring the store to get a refund of the delivery fee. I was told the delivery would now be Tuesday, A DPD operative texted me to say he was coming on Monday but I had not left my porch door open that day. I went on the DPD website and selected to pick up my item from one of their lockers (Yeep) as I live very close to DPD warehouse. They would nor send me the code for the locker. I complained to Richer Sounds who said they would contact DPD delivery team. A Richer Sound employee rang me up on the Thursday to say DPD would deliver the next day. I therefore left my porch door open. It was delivered OK the next day. Please improve your delivery process but I commend you for sorting it out quickly.

4 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thank you for your feedback, although I was very sorry to read that it wasn't a great experience due to some human error initially and the courier letting things down further.

Whilst I'm glad the colleagues managed to resolve things, I wanted to assure you that we do take such issues seriously and will of course investigate with both the store and DPD, in the meantime I will arrange for our customer service team to contact you directly and put matters right..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Fabulous as always

Always the best advice and service from Richer Sounds. Wouldn't shop anywhere else. These guys not only know their stuff but are 100% genuine in the information given. Levi served us today and was fantastic. Thanks

3 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Richer Sounds Leicester…

The member of staff was absolutely excellent. Told him what we wanted and he sorted us out very quickly. He took us through to a better product and answered all of our questions with ease

2 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Quality assured

Awesome hdmi cable that realy does put cheaper cables to shame, well worth the purchase

2 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thank you for your wonderful feedback

Oceniono na 5 z 5

Always fantastic service and products

We telephoned the Leicester branch and spoke with Richard about what we wanted and he was so helpful, polite and reassuring. A real personal touch and so refreshing in today's modern life. He recommended the sound bar that we purchased. He advised us that it had a discount on it, which was also a bonus!

We went online to order it and that was easy and straightforward. We were blown away that it arrived the very next day!

We love the sound bar - perfect for our needs and great quality. We are totally satisfied and return time and time again to Richer Sounds. You are a very special business in many ways and we are delighted to support you whenever we can.

2 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

RS London Road. Leicester

Paul from RS London Road, Leicester was honest and upfront. I enquired about a dearer cinema system for my home, however further to discussing the unique setting of the home setting, he pointed out similar products that could achieve the goals that I wanted.

He was right and I am very happy with my sound bar and sub. Brilliant advice from honest Staff.

31 maja 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great website

Website is very easy to navigate and the prices were unbeatable (Currys said they would price match until I told them the RS price)
Pick up from store couldn't have been better.

1 czerwca 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thank you for your wonderful feedback

Oceniono na 5 z 5

Excellent purchase experience from Richer Sounds in Leicester

Purchased an LG OLED TV from Richer Sounds in Leicester , contacted the shop by telephone and spoke with Paul who was very well informed and helpful about the particular product . Delivery was very quick and efficient , highly recommend Richer Sounds .

28 maja 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Happy customer

Staff very friendly and interacted answering all the the questions I had. Quick delivery with updates all the way. Thanks guys

29 maja 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Next level staff - how retail should be!

It's so rare to find such knowledgable and passionate people in a modern day retail setting but these guys are the perfect example of why great sales teams make for a great experience. Wouldn't go anywhere else.

28 maja 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

We had excellent support and customer…

We had excellent support and customer service with attention to detail and a real understanding of what we needed. We felt confident we were buying the right product and have been really happy with it since we got it home

25 maja 2026
Logo Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej