Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Zobacz więcej
Reakcja na opinię
Made many Hi Fi purchases from this company since 1990s, always good value and the 6 year warranty is a must. My latest buy was the Ben Q MacBook monitor, what a good screen it is, easy to set up and... Zobacz więcej
After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had furthe... Zobacz więcej
Reakcja na opinię
Phone answered promptly by knowledgeable salesman who guided me through the purchasing process. We arranged a delivery time and the product arrived on time.I had some issues with setting up Richer Sou... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Richard was excellent throughout : knew his stuff; followed up; and was genuinely concerned I had a great experience!

Odpowiedź od Richer Sounds - Leicester
I received knowledgeable and friendly advice about my television purchase from Levi and James. The advice has proved to be reliable having used the tv for a week I am very pleased with my purchase. Thank you Richer Sounds

Odpowiedź od Richer Sounds - Leicester
First class service from Rich during purchase and when making a
phone calling back with some questions.

Odpowiedź od Richer Sounds - Leicester
Amazing customer service and great knowledge. Cannot imagine better customer service

Odpowiedź od Richer Sounds - Leicester
Levi at Leicester shop was awesome. Always a pleasure to spend my money at a place where they are honest and accommodating to the buyer needs and requirements.

Odpowiedź od Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester
As usual.... the team respond quickly to messages, they've bags of enthusiasm (with great product knowledge), they listen and they recommend without it turning into a pitch. I've been a Richer customer for years and I know what I'm going to get every time I head into the shop. Outstanding, again - thank you!

Odpowiedź od Richer Sounds - Leicester
Good telephone experience with Richer Sounds Staff ordered the product I wanted (Samsung Soundbar) delivered 3 days later, and very happy with everything.

Odpowiedź od Richer Sounds - Leicester
Great customer service and product knowledge. Levi was very welcoming and friendly.

Odpowiedź od Richer Sounds - Leicester
I phoned the national telesales phone line and the call was redirected to Richard at the Liecester shop. I knew which TV I wanted to purchase but had a few questions about the product, the price and the warranty. Richard was very helpful in all respects and processed my order very efficiently providing lots of useful additional information about the product and delivery process.
I have been a long standing customer of Richer Sounds and have always been impressed by the service I have received and this experience was as good as ever. Many thanks to Richard.

Odpowiedź od Richer Sounds - Leicester
Knowledgeable salesman who gave honest opinions of products and didn't try to upsell the product. (Although I'd've been willing to be upsold some speakers!).
Offers explained properly.
Delivery went well.
Product better than expected.

Odpowiedź od Richer Sounds - Leicester
All staff in Richer Sounds Leicester branch were very helpful & understanding -when I had problems with the new TV Id purchased. I contacted the shop to discuss my problems. The stall were very attentive & understanding. They suggested their TV engineer to come to me & try to sort my difficulties. The above was prompt, coming out within the hour. He couldn't fix the problems . He reported back to Richer Sounds, saying the TV was not functioning properly. Richer Sounds arranges with me, to purchase a different model. This I did, with lots help from all the staff. I now have a perfect TV-working properly. Its fantastic-such a clear beautiful colour & sound. THANKS TO ALL-STAFF & MARK (engineer.)
I certainly recommend anyone of thinking of purchasing TVs or other related goods to use Richer Sounds.
M.A.Wardle. (Mrs.)

Odpowiedź od Richer Sounds - Leicester
I was running late for a meeting so i popped into the Leicester shop to tell them my requirements and said I’d be back 90 minutes later. When I returned Levi had researched the options and presented to me his recommendations. He was spot on and I just knew his first choice of headphones met my needs and was well within my budget. But Levi ways not content that I had made the perfect choice until I had tried them out in the listening room.
Throughout the process Levi did not just exude knowledge, he was also extremely engaging and when he said pop back into the shop to tell him how a forthcoming holiday had gone I believe he genuinely meant it.
I have seen Which? reviews which laud the praises of Richer Sounds. Now I have experienced for myself their knowledge, enthusiasm and customer care I am now a lifetime convert to their brand.

Odpowiedź od Richer Sounds - Leicester
I am aware that if you need an honest and expert opinion on a turntable and speaker set up, then you go to Richer Sounds, it's that simple. Paul was very knowledgeable and patient and informed me of the various set ups. Very pleased with the experience and purchase. Thank you RS.

Odpowiedź od Richer Sounds - Leicester
People. Prices knowledge. Respectful. Professional. Friendly. Can do attitude.
(Leicester branch and telephone)

Odpowiedź od Richer Sounds - Leicester
Was really happy with order to delivery, staff were very polite and helpful, explained everything what I needed to know so was very pleased.

Odpowiedź od Richer Sounds - Leicester
Fantastic people that know what they are talking about. Well done Richer sounds Leicester

Odpowiedź od Richer Sounds - Leicester
I needed a 32" television. Small beer for for a store packed with high end equipment. I was treated as if I were spending thousands!
Incredible service, and, of course, I ended up with a superb little telly at a great price.

Odpowiedź od Richer Sounds - Leicester
Well please with both web service and also the staff when i went to pick up my ear bus the following day in store. The staff were very polite, Professional and cuteous.

Odpowiedź od Richer Sounds - Leicester
Super helpful and informative staff, took the time to explain the reasons behind my purchased goods in a way that didn't just feel like a sales pitch!

Odpowiedź od Richer Sounds - Leicester
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