Richer Sounds - Leeds Recenzje 

3301
Wynik TrustScore: 5 na 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 74 New Briggate, LS1 6NU, Leeds, Zjednoczone Królestwo

  • 0333 900 0025

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3301)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 511

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great price on reconditioned kit

Got a great price on a reconditioned Cyrus amp with an additional discount for being a VIP Club member and the amp was delivered to my home by one of the store’s helpful staff.

6 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Samsung S95f

Very helpful staff especially Anthony who dealt with us. Listened to what we were thinking of and pointed us in the direction that would best meet our needs.
Great Tv👍🏽
And bagged a nice little gift at check out
Will be back for some sound equipment soon

14 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Knowledgeable and friendly sales advisor

On narrowing down my own choices for a new 65" TV I called Richer Sounds for impartial advice which I was given by a knowledgeable and friendly sales advisor. After answering my questions and highlighting the benefits from buying from them I made a purchase which I am delighted with.

8 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Fantastic Service

Fantastic deal. Incredibly quick next-day delivery with no additional delivery cost. Good quality product. A happy customer 😊 😀 😄.

12 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

First Class Service

Great products, competitively priced but what differentiates Richer Sounds is the people and the service. I received great advice in store and when I got home they answered all my queries to help me set everything up. Knowledgeable and nice people.

12 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

My experience at Richer Sounds was…

My experience at Richer Sounds was excellent. Derek was the gentleman whom served me and completely went out to do everything he possibly could to get me the right thing and make the correct decision. The shop itself was great with plenty to choose from and would highly recommend anyone who like myself is getting back into vinyl and wanting a turntable , speakers etc. A fantastic experience and would definitely go back again

7 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Brilliant demo

Booked the demonstration room to listen to the following
Ruark R410
Naim Muso 2
Cambridge one
Had a brilliant demo assisted by Harry who was very professional

30 stycznia 2026
Opinia niezależna
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great buying experience from Leeds store

Great communication from Rik at the Leeds store. He sent me photos of the actual unit (an open box Klipsch Core 200 soundbar) on WhatsApp.
Unit paid for via a secure link and arranged collection from the store next day.
No original box but it was all very well packaged up ready to collect.
Soundbar works perfectly and I was very pleased with the whole buying experience.

5 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

A premium experience without the…

A premium experience without the expected cost.

Had a great experience visiting the store in Leeds, Mikey was fantastic, no pressure and really helpful. Ordered a TV for delivery whilst in store. That was delivered today, even brought it into the house and left it in my room of choice, completely unexpected level of service.
Thank you!

12 marca 2026
Opinia niezależna
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

High-Fidelity in the Hands of Enthusiastic Experts

After much deliberation, we arrived at the decision to buy a Ruark R3S compact music system to replace our old Bose wave radio.
It's a beautiful unit with wonderful sound and more input sources than you can shake a stick at, including an optical connection to our bedroom telly.
However, the lady of the house was pretty insistent that it should match our bedroom decor, so the walnut/lead grey grille colourway [seemingly discontinued :-( ] was her choice.
Big thanks to Derek at the Leeds branch, who went above and beyond the call of duty to open a number of boxes to ensure that we were in receipt of right (and increasingly rare) model.
She's happy, which means that I'm happy.
Big thanks to Richer Sounds; always our first port of call.

12 lutego 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Television plus set up

We were surprised on the price of the tv we had chosen.
But we are getting used to the smart tv now.

4 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great service and great prices

Great service and great prices. Was able to collect AV amp and sub on the day I phoned and got big speakers delivered on a day of my choice. Thanks go to Anthony who couldn't have done more for me.

28 lutego 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thank you for your wonderful feedback

Oceniono na 4 z 5

Absolutely no criticism of Richer Sounds Leeds

Absolutely no criticism of Richer Sounds Leeds, very helpful and sale was straightforward.

However; DHL delivery was a dissapointment, no attempt to deliver to my address.
Had a message saying tried to deliver but no reply so package taken to the local Post Office, this was a blatant untruth as I was in all day awaiting another delivery.
To add further insult to the lie, the DHL van drove into my road 15 minutes after I had received the message regarding an attempted delivery.
Then had to drive to the Post Office to collect the package.

28 lutego 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

I'm genuinely sorry to read that the DPD driver caused so much hassle for you, which is the last thing we would want. We will of course investigate this directly with them, and explain we expect so much more for our customers.

In the meantime, I'm grateful for your kind comments about the store colleagues even though there were these issues post sale, and should you need any help do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Sound advice

Good advice from knowledgeable staff very competitive with their pricing quick delivery so overall an excellent service

27 lutego 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Our customer service advisor was really…

Our customer service advisor was really knowledgeable about the diffent TV technologies and what the market was like. and we didnt feel pressured . He helped us make an informed choice for the tv we chose.

27 lutego 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej