Richer Sounds - Leeds Recenzje 

3301
Wynik TrustScore: 5 na 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer. Unfortuna... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 74 New Briggate, LS1 6NU, Leeds, Zjednoczone Królestwo

  • 0333 900 0025

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3301)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 511

Napisz recenzję
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Oceniono na 5 z 5

Cd player …

All I can say is wow what beautiful sound this cd player has absolutely beautiful machine 🤩

28 grudnia 2025
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Odpowiedź od Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Sound advice

Sound advice! Understanding of the tech needed and matched to our lifestyle without aggressive selling or unnecessary upgrades.

29 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thank you for your 5 star review!

Oceniono na 5 z 5

Love this place

Love this place, been shopping here since the 90's, customer service fantastic, helpful and knowledgeable. Product is top quality and good value, I would highly recommend 👌

29 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Great service from knowledgable staff…

Great service from knowledgable staff who took thier time with me. Could have easily sold me a more expensive tv but listened and guided me to make the right choice for me, which saves me £1100 from the tv I was going to get from what I brought - tv I brought is perfect for my home. This is the reason I’ll be going back again. Thank you for your honestly and guidence - 5 star experience

29 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Anthony was really helpful and helped…

Anthony was really helpful and helped me to choose a TV for our sunny family room. It fits perfectly in the space and the picture is incredible

28 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Late but great.

The soundbar was out of stock so I had to wait for future deliveries from Japan. But Richer Sounds Leeds, had it delivered to me within 24 hours of receiving there shipment from Japan at the original agreed price. Thank you Richer Sounds.

27 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thank you for your 5 star review!

Oceniono na 5 z 5

Customer service like it used to be!

The staff are very knowledgeable, helpful and polite and go that extra mile to deliver a good service. When they say something as simple as “we shall call you back” they actually do it, unlike most companies I have dealt with. Plus the 6 year warranty and great prices mean I would definitely go there for my next tv, and would recommend them to all!

26 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I had a really great experience at…

I had a really great experience at Richer Sounds. All of the staff were incredibly patient, friendly, and knowledgeable, which made the whole process easy and enjoyable. They took the time to answer all my questions without any pressure, and their expertise really helped me feel confident in my choices.

The store also offers a fantastic range of high-quality products, so I was able to find exactly what I was looking for. Overall, it was a smooth and positive experience from start to finish, and I wouldn’t hesitate to recommend Richer Sounds to anyone looking for great service and excellent audio equipment.

22 listopada 2025
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Odpowiedź od Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Brilliant customer service from the…

Brilliant customer service from the Leeds team.

Amazing surprise to be born in leeds 15 days after the collegues birthday in April 1978. Loyal supporter.

At home i found the receipt for a stereo separates system my mum and dad bought for me on 10th May 1996.

If anyones in to nostalgia and the potentially infinite use of projectors then ill happily call back in with the receipts and/or without the stereo too! Maybe a projected picture easier to carry round these days 🙃

Let me know if you are at plasa and ill call and say hello equally happy to call back in the store.

⛰️⛰️📽️🎧⛪️⛪️=J👨‍🚀🚀

26 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thank you for your 5 star review!

Oceniono na 5 z 5

Top service from Mike at the Leeds…

Top service from Mike at the Leeds branch.
Even helped sort out a complicated return and swap out. Great service, Bravo

25 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Can’t ask for more

Mikey was great, offered advice and a demo of an alternative product in the well equipped demo space before making my decision. Price matched the best price I found plus an extra tenner off.
There’s really no better place to go for home cinema equipment in the uk

25 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

A great experience from start to end

I’m sorry but I can’t remember the name of the guy who served me but he was brilliant. He’s set up two examples of speakers passive and active for me to listen to. He gave me a individual experience and really knew his stuff. It really was a great experience definitely a VIP I even got a mug which I love.

25 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thank you for your 5 star review!

Oceniono na 5 z 5

Leeds store

Staff in the Leeds shop always happy to have a chat. Proper enthusiasts

19 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

I have been buying from Richer Sounds…

I have been buying from Richer Sounds in Leeds for about 30 years. The best customer service and knowledgeable staff in the industry by far. And, great prices too.

23 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Excellent advice and service, as ever

We were served by Harry who was incredibly helpful, knowledgeable and pitched his advice just right for our semi-novice level! I had particular criteria for the turntable I needed and he was able to guide us in the right direction. Also great attention to detail, double checking re features, stock availability before we made our choice and double-checking that the necessary cable was supplied with the model we chose. Thoroughly pleasant to deal with (and good music chat thrown in :) )

22 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 4 z 5

Kept me waiting…

I got the usual sound advice and service, but had to wait too long before I was attended to

21 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thank you for taking the time to leave us feedback, we’re really pleased to hear that you received the usual sound advice and service from the team, but we’re sorry that you had to wait longer than you should have before being attended to.

We appreciate you flagging this, and will ensure we raise it with the manager and his team so that they ensure they are focussing on making sure customers are always acknowledged, especially during busier periods.

Thanks again for your feedback and if we can be of any further help do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Gave really good advice answered loads…

Gave really good advice answered loads of questions and sourced me an amplifier that suited my needs.

19 marca 2026
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Odpowiedź od Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Amazing service

From the moment I walked in the door, the staff were friendly and super helpful. Wonderful service from knowledgeable staff!

18 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great price on reconditioned kit

Got a great price on a reconditioned Cyrus amp with an additional discount for being a VIP Club member and the amp was delivered to my home by one of the store’s helpful staff.

6 marca 2026
Logo Richer Sounds - Leeds

Odpowiedź od Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

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