Richer Sounds - Leeds Recenzje 

Absolutely no criticism of Richer Sounds Leeds, very helpful and sale was straightforward.

However; DHL delivery was a dissapointment, no attempt to deliver to my address.
Had a message saying tried to deliver but no reply so package taken to the local Post Office, this was a blatant untruth as I was in all day awaiting another delivery.
To add further insult to the lie, the DHL van drove into my road 15 minutes after I had received the message regarding an attempted delivery.
Then had to drive to the Post Office to collect the package.

Mike in the Leeds shop was engaging and helpful on both phone and in person.

Good advice from knowledgeable staff very competitive with their pricing quick delivery so overall an excellent service

Our customer service advisor was really knowledgeable about the diffent TV technologies and what the market was like. and we didnt feel pressured . He helped us make an informed choice for the tv we chose.

As usual, friendly, helpful & knowledgeable staff. Great service & excellent delivery.

Great service - as always!! :)

Thank you Mikey and Ahmed for helping me out with the TVs. Very impressed with the quality and price.

-75" Aiwa
- 43" Toshiba (x3)

Not my first purchase (been coming to RS since I was in a push-chair) and definitely will be back again!

From the word go with my enquiry deal struck at a competitive price free delivery technical questions answered from professional sales staff and item in stock delivered next day Wow cannot beat that thank you

Nice store and very friendly & knowledgeable staff.

Five star service from Leeds, twice! Good knowledgeable staff and clued-up on what they have and what the best deals are. Had to replace a broken TV, told them what I had and they suggested similar but better. Only problem is I didn't measure up and had to move furniture to make the TV fit - but that's definitely a me problem!
Really appreciate that they use a specialist couriers for TVs, they were top notch and even asked where I wanted it. Wish every retailer had service this good!

It's so good to go to a shop where the staff have excellent knowledge about the products they sell. And enthusiasm for providing excellent customer service. I was very happy to buy higher up the price range for top of the range equipment.

Internet purchase.
Simple click and collect from store, notification that my purchase had left the warehouse and the courier was handling it, phone call from my nominated store it had arrived, collected at my convenience, very good service all round.

Endless patience and fantastic knowledge.

Great service from the Leeds store, as always. Thank you.

Richer Sounds behave as a company based on good ethics, caring for the customer and taking trouble to ensure that the customer has a good purchasing and post sales experience

The process and service of buying a new sound system was great. The staff took the time and effort to find the right product that suited me perfectly. Thanks very much Derek for all your help. I would recommend this store.

Personalised service by the team in Leeds - quick and efficient.

Was sold a sound bar product which didn't work when paired with my existing TV. I returned the product and my money was refunded. I was also told that my legacy Sonos connection box could not be paired with my existing wired HiFi equipment, and that my Mission 753 speakers could not be repaired due to parts unavailability.
The situation was subsequently recovered due to excellent service from the Store Deputy Manager who arranged the pairing of my legacy Sonos equipment with my other wired HiFi equipment and I now have excellent sound throughout the house. Lastly, Eric Wiley in Castleford is currently repairing my Mission speakers.

convenient and fast delivery following telesales purchase. so happy because we don't live near a RS, but really love their service