Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Zobacz więcej
Reakcja na opinię
Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Zobacz więcej
Reakcja na opinię
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Zobacz więcej
Reakcja na opinię
Richer Sounds is my go to shop for HiFi, I have been a customer for years and will continue to be one. This was my first visit to the Stoke on Trent store, it was easy to find and had ample free parki... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
2 Providence Square, ST1 2LQ, Hanley, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
You're great guys and always have been. Just don't do anything different.

Odpowiedź od Richer Sounds - Hanley
Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.

Odpowiedź od Richer Sounds - Hanley
So nice to have staff who know so much about the products and tech

Odpowiedź od Richer Sounds - Hanley
Great service from the gentleman that provided us with just what we were looking for.

Odpowiedź od Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley
In a space where actual real customer service is rare and has been replaced with endless emails and automated phone lines, to come across a company that actually deliver on what they state their values and promises to be is unheard of. The customer service at Richer Sounds Hanley was and continues to be exceptional. I had a technical issue with a product I purchased ( at no fault of Richer Sounds). This ended with me loosing some confidence in said brand. I decided I wanted to change my amp for a different manufacturer and the whole thing was dealt with in a way I cannot fault. Truly excellent service.

Odpowiedź od Richer Sounds - Hanley
Excellent service as usual
Richer sounds never let's me down
Always professional and really know their stuff
Been using them for as long as I can remember and can't recommend them enough

Odpowiedź od Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley
Excellent knowledge when buying our new 65" tv.. looks amazing. Had to wait a few days as our local one didn't have it in stock. But once it arrived we collected it the same day. Very helpful and loaded my car .

Odpowiedź od Richer Sounds - Hanley
Friendly and helpful staff, an error was made withy order which they were happy to admit error on their behalf and then discounted me as a result! My order also arrived quickly. I'm always very happy with the service when I have bought from Richer Sounds.

Odpowiedź od Richer Sounds - Hanley
Always a great experience dealing with Richer Sounds. Knowledgeable staff and a no-fuss approach. Will always buy from them if I can.

Odpowiedź od Richer Sounds - Hanley
Great service from the Stoke depot. Really easy to place an order. The only bump was that the TV price went down after I ordered it and before it was delivered and the refund was much more work to get back than it should have been.

Odpowiedź od Richer Sounds - Hanley
My mate picked up my television and I paid online so I didn't have a physical presence at Richer Sounds
But everything went very smoothly
Thank you

Odpowiedź od Richer Sounds - Hanley
Great customer service and knowledge of possible causes of problem with arcam a75 amp.

Odpowiedź od Richer Sounds - Hanley
I contacted Jacob at Hanley and he gave great advice on the turntable and all the cables I would need to connect to my Sonos play 5.
He even set up the link for ordering, paying for and delivery.
Very smooth and easy way of ordering and paying. I would highly recommend Richer Sounds in Hanley.

Odpowiedź od Richer Sounds - Hanley
Lee was very helpful, setting up the room to replicate my own home and answer my questions. Not given 5 stars as the product was not received within the timescale given. Would recommend though.

Odpowiedź od Richer Sounds - Hanley
Good knowledge of products, prompt service, great range of products.

Odpowiedź od Richer Sounds - Hanley
Will was really helpful and knowledgeable and helped me out with my purchase.

Odpowiedź od Richer Sounds - Hanley
Great advice from the staff at Hanley, they couldn't of been more helpful.
Got a TV at a great price and a free 6 year warranty included.

Odpowiedź od Richer Sounds - Hanley
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.