Richer Sounds - Hanley Recenzje 

2116
•
Wynik TrustScore: 5 na 5

4,9

2 Providence Square, ST1 2LQ Hanley, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 2 Providence Square, ST1 2LQ, Hanley, Zjednoczone Królestwo

  • 0333 900 0060

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2116)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very Impressed Richer Sounds Hanley

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system.
Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending money on a new tv, he then suggested some options re the sound system and demonstrated some speakers.
I was very impressed how helpful Will and Leigh were, even loading the receiver and speakers into my car, I have now installed the AV receiver and speakers, and very happy with them.
I will not hesitate to use Richer Sounds Hanley in the future.

13 października 2026
Opinia niezależna
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great service. Every question asked was answered…

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gentleman we spoke to a day or two after our purchase. He provided the information we needed. The service was excellent and professional.

7 października 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Ive used Richer Sounds for many…

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs.
Young man Chris came out and spent time reviewing and advising if i could gain real benefit from an upgrade. No pressure at all.
I decided to go ahead with one their offers and the delivery came well ahead of forecast date.
However had some difficulties with install and Chris returned to investigate and eventually resolved the various problems.
So as always went the extra mile so i would wholeheartedly recommend them certainly on cost but even more on Customer Service after sales and the overall experience.

2 października 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

A very happy customer

Mark was very patient, professional and provided a perfect seamless service.

6 października 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thank you for your 5 star review!

Oceniono na 5 z 5

Tcl 50c7k smart tv

As always knowledgeable, helpful and friendly staff.
Good price.
6 year guarantee which was explained at point of sale.
Overall another stress free shopping experience.
Thanks.

30 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Another quality product from richer…

Another quality product from richer sounds without leaving the house how can you beat that

30 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Brilliant Staff at the Hanley store

Brilliant Staff at the Hanley store. Very friendly & helpful. Big shout out to Leigh for going the extra mile helping me with all the information I required!

28 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Exceptional experience

The assistant, Leigh, was very pleasant and knowledgeable and helped ne to select the TV which was best for my needs.

28 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

WARRANTY REPAIR OF ONE TV LEAD TO BUYING ANOTHER TV

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase a new tv, this was made available two days later. The whole process was seamless. I would like to mention - Jack, Chris and Jacob for their professionalism and assistance.

Regards

Hugo.

27 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

65 inch LG OLED

Visited the Hanley branch on Monday afternoon and was pretty sure what I wanted but the manager steered me towards the LG OLED 65 inch with free LG soundbar worth £699 and an extra £10 off for being a VIP member which I had joined the night before waiting for the TV to be installed into my media wall so couldn’t tell you what the pictures like but I trust the manager with his advice still waiting for the soundbar to be delivered not heard anything yet but sure it won’t be too long

21 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

second to none

as always, service and advice was second to none. excellent deals, good prices

22 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thank you for your 5 star review!

Oceniono na 5 z 5

Have used Richer sounds for as long as…

Have used Richer sounds for as long as I have purchased audio and visual products, they give expert advice nothing is too much trouble you won't get the hard sell like some places, and to top it all off most TVs and audio gear comes with a free 6yr warranty, what's not to like.

21 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great service

I had not purchased a system for a long time but I wanted to make sure this purchase was going to be the best I could afford, Chris and Jacob guided me through the process with patience and professionalism, I never felt pressured at any point to purchase.

20 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

The assistant listened to what type of…

The assistant listened to what type of music I played.the took me to an amp receiver and let me listen to it, and then with the limited funds that I had. The assistant shopped around for a better deal than he could manage. I am pleased to say he found one for me. I am very pleased with the amp receiver that I finished with
.

19 września 2026
Logo Richer Sounds - Hanley

Odpowiedź od Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej